First Texas Honda

My husband and first went to a Nissan Dealership to look at the Rogue. We bought an Altima from this same dealership two years ago, and expected to be treated with respect since we were repeat customers. Th at the Rogue. We bought an Altima from this same dealership two years ago, and expected to be treated with respect since we were repeat customers. This was not the case. We were treated horribly. We decided to go to First Texas Honda becasue I knew it was close by, and I wanted to check out the CR-V. My expectations were not very high, as I knew nothing about this dealership and just left another one feeling terrible. Joe was our salesman and he was able to knock the large chip off of my shoulder immediately. He explained the "no haggle" philosophy of their dealership, and it took an enormous amount of pressure off of us. He was kind and polite, and extremely knowledable about the vehicle. He made us feel like valued customers from the minute we walked in the door, and continues to make us feel like valued customers even after the sale. I am very happy with my purchase, and very happy with who we purchased from. As long as we live in the Austin area, First Texas Honda will be our dealership. More

Examples of exceptional service include the no-haggle pricing, which really makes you feel like you are not getting ripped off, and prices were very competitive. We pointed out a few dings in the used ca pricing, which really makes you feel like you are not getting ripped off, and prices were very competitive. We pointed out a few dings in the used car during our initial test drive, and the dealership repaired them without knowing we'd be back to purchase the car. Information about the cars they have available, including the CarFax and VIN, is available on their website, so we were able to do our research before we came to the dealership to test drive. I would definitely recommend this dealership to friends. More

I was greeted in an extremely friendly manner and all questions I had about the vehicle were answered honestly and accurately. The entire sales process took very little time. I had selected a Honda questions I had about the vehicle were answered honestly and accurately. The entire sales process took very little time. I had selected a Honda that was in stock and Chris saw that it was "serviced" in a timely manner, so that I could drive it home. The entire period encompassed about two hours. More

I haven't had any work done yet so can't answer the quality of work question. I knew exactly what I wanted- model, color, accessories. Karl was helpful, explained everything and pointed out some th quality of work question. I knew exactly what I wanted- model, color, accessories. Karl was helpful, explained everything and pointed out some things I hadn't thought of. But he didn't try to pressure me into any decisions. He knew about the FIt and was able to answer my questions and I was out of there with just what I wanted. The other staff were very efficient & helpful. I can see why they get the Chronicle Best of Austin award. Paula Traffas More

These people will chaet you while there being nice to you.They take advantage of everyone that walks in the place.The service guy will accuse you of any problem .Beware of Armondo, gareet liming supposed you.They take advantage of everyone that walks in the place.The service guy will accuse you of any problem .Beware of Armondo, gareet liming supposedly threatened my insurance agents elderly dad --he is not a good person--they are all very sleazy and creepy and I would stay far away from this place. Trudy in service is honest but watch out for everyone else More

our honda pilot visits first texas honda every so often for service. craig our service write is great. every time. always happy, in a good mood and willing to help us out. armando the drive manager takes c for service. craig our service write is great. every time. always happy, in a good mood and willing to help us out. armando the drive manager takes care of us if craig isn't there. both of these guys always make sure our honda stays safe and reliable. can't wait to see the new store! More