
First Texas Honda
Austin, TX
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Ty was extremely personable and knowledgeable. He informed me of a few items that needed to be addressed and offered his advice on ways to deter rodents from getting into the engine. informed me of a few items that needed to be addressed and offered his advice on ways to deter rodents from getting into the engine. More
Andre was very personable, professional and courteous, very knowledgeable. Excellent customer service! I didn't fully understand how to decipher the information displayed on the panel so he took the time very knowledgeable. Excellent customer service! I didn't fully understand how to decipher the information displayed on the panel so he took the time to explain everything and answer all my questions. More
Bobby saw to it that every little niggle was addressed when I took my crv in for 25K service. He had a list of items covered by my warranties. It surprised and disappointed me that some things weren't co when I took my crv in for 25K service. He had a list of items covered by my warranties. It surprised and disappointed me that some things weren't covered in a very expensive warranty (ca $2000?). My husband was dying when I bought the car--brand new, top-of-the-line, loaded--and the warranty salesman led me to believe ALL of my service would be covered up to 100K... But that was not the fault of the very nice guy who handled my service call who handled everything very courteously and professionally. Too bad coffee shop was closed Sunday. I recall excellent cappuccino! More
Bobby Mills took care of me...fast, efficient. My first time to bring my car to First Texas Honda, and he helped me thru the process. Excellent customer service. While I did not meet the technician, his time to bring my car to First Texas Honda, and he helped me thru the process. Excellent customer service. While I did not meet the technician, his work was done quickly and effectively. The facility is great...plenty of room in the bays, very organized. And very nice customer waiting area. I will definitely be back with my Honda. More
Way beyond first class. Employees are so happy to work there. Service is incredible. I love the coffee shop and all around atmosphere.thank you there. Service is incredible. I love the coffee shop and all around atmosphere.thank you More
I bought a 2020 Honda Accord Sport, the dealership was great The salesman was wonderful. The Finance guy is a word smith full of it, had us pay for something we can't use. We were told our car was cove great The salesman was wonderful. The Finance guy is a word smith full of it, had us pay for something we can't use. We were told our car was covered from front to back and inside if we get this coverage 🙄 Paid for it and Master Tech ain't never heard of us. Got a scratch figured oh they'd fix it nope not covered we paid for it so we thought, nope. Finance guy says oh I never say scratches we can pull the tape. He may not have said it but he led us to believe it. Pay close attention when you Finance here. More
I’ve been using this dealership for 12 years and have always been extremely satisfied with the mechanical expertise, the pricing, and the professionalism of the staff, in particular Jack Wright. always been extremely satisfied with the mechanical expertise, the pricing, and the professionalism of the staff, in particular Jack Wright. More
Great service team, super friendly, great listeners, and always takes care of you. The entire service group is there to help out during your visit always takes care of you. The entire service group is there to help out during your visit More