First Texas Honda
Austin, TX
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First Texas Honda has serviced all of our Honda’s for over 7 years. We have been using Jack Wright as our Service Advisor whenever possible, and for the last 3 years working with Jack exclusively. The se over 7 years. We have been using Jack Wright as our Service Advisor whenever possible, and for the last 3 years working with Jack exclusively. The service department is excellent, with minimal service issues. Of course, from time to time things will happen (like the mechanic who worked on my car and took my keys home with him)! So, Jack immediately gave me a loaner car and defused the issue. I know dealerships cost more than private garages, but I’ve had enough bad dealings (I.e. returning car next day with same issue) at garages that in my case anyway, it far easier to have it done right the first time, then having to return again, and again. First Texas Honda has earned my business because of quality service work, and a Service Advisor that works to keep my business! More
Quick and very professional...I also got a overall car checkup that was at no cost which was nice since it confirmed that my car had no issues. checkup that was at no cost which was nice since it confirmed that my car had no issues. More
I've always had excellent Service experiences at First Texas, and today was no exception I brought Accord in just for its annual Texas state registration inspection, and I especially appreciated that th Texas, and today was no exception I brought Accord in just for its annual Texas state registration inspection, and I especially appreciated that there was no additional "pressure" to have other services performed today as well. More
This dealership had always exceeded my expectations. I especially like that they don't try to talk me into things that I don't need. Also, the Continental Cafe is a super nice coffee bar to wait for your especially like that they don't try to talk me into things that I don't need. Also, the Continental Cafe is a super nice coffee bar to wait for your car. More
I love this dealership.I have owned Honda’s since the I love this dealership. I have owned Honda’s since the 80’s and the is the best dealership that I have dealt with. I bought my Honda from Joey Lafave I love this dealership. I have owned Honda’s since the 80’s and the is the best dealership that I have dealt with. I bought my Honda from Joey Lafave in July. His service was outstanding and Ivan’s service was excellent. Patsy Salinas More
Excellent service from arrival to completion. Just routine 10K but he overall experience was first class. Will come back to the dealershipp for my future needs. routine 10K but he overall experience was first class. Will come back to the dealershipp for my future needs. More
Jay took excellent care of us! he was prompt in his communication. We enjoyed our time at the dealership. First Texas has an awesome crew. communication. We enjoyed our time at the dealership. First Texas has an awesome crew. More
Fred was friendly, informative, and attentive. My Odyssey was in for a B1 service which they performed within the quoted time window. I am pleased with level of service I have received so far on my Odyssey was in for a B1 service which they performed within the quoted time window. I am pleased with level of service I have received so far on my vehicle which was purchased last June. More
I only take my Odyssey to First Texas Honda, where I bought it from, as they are always easy to get an appointment booked, convenient times, very professional, and have overall reasonable rates. In addi bought it from, as they are always easy to get an appointment booked, convenient times, very professional, and have overall reasonable rates. In addition, the staff is well trained and educated about the maintenance items needed and if work is going to take several hours they provide the customer with an Uber ride or loaner car which is huge for me! And to top it off they have a snack coffee bar there, unlike any other car dealership that typically just offers a coffee maker. These guys even have a barista to greet you with a smile and wish you a good day! More