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First Texas Honda

Austin, TX

4.8
2,644 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,644 reviews

December 27, 2020

very efficient. great customer service. checked everything and topped off fluids even though I asked for one particular thing. bonus coffee bar and snacks free! More

by cdncatwmn3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera
December 23, 2020

Last weekend I took my 2018 Honda Accord in for a recall sanctioned by the manufacturer. The recall I was told had to do with the BCM. Typically in a car the BCM module controls the power windows, power m More

by Akeem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Deckert
December 22, 2020

As always, First Texas goes above and beyond! Aaron did a fabulous job from beginning to end of service, as well as the entire service department! More

by cocomoore1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Yiu
December 22, 2020

Service advisor was very helpful. Visit went smoothly. I like that they can come and pick up/drop off my car. That saves me some time. More

by Gwen Sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myron Jones
December 19, 2020

All the staff helpful and courteous. Work was completed before estimated. Had maintenance done and expense was as estimated with Myron Jones. I appreciate the car wash! Thank you More

by PatrickD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myron Jones
December 19, 2020

Our service writer Ty did a great job. Attentive, professional, accurate and courteous, he did it all. He kept me fully informed at all times. More

by rburatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
December 18, 2020

Aaron was great to work with regarding service on my car. He was professional, Thorough, and courteous. Thank you for being awesome and so helpful. happy holidays! More

by Tootsie2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Yiu
December 17, 2020

A Very timely check in process. Staff were all very courteous and helpful. Wesley Warnke the Service Tech was particularly a highlight of the visit. More

by msowder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Warmke
December 16, 2020

Had service light for scheduled maintenance. Made appointment for same day. Arrival process very easy. Met Ty Winn, service advisor. He checked me in and gave me updates. Excellent representative. S More

by WRADAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
December 15, 2020

Ty Winn is easy to work with. He's on point on keeping us up to date on what's happening with my vehicle. I do agree with others that the prices are high. More

by ibanez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
Dec 15, 2020 -

First Texas Honda responded

We want to say thanks for being our customer. We are always striving for new heights of excellence to provide you and your Honda with the very best—we're proud to say that our amenities are constantly improving as are our Technician's skillsets. If you're looking for the highest level of training and certification for service, along with unparalleled amenities and value, we are the Service Center for you! With all of this in mind, we still offer competitive pricing for routine and repair needs among Honda dealerships in the region. We appreciate your continued business and look forward to assisting you again next time. -The Team at First Texas Honda

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