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First Texas Honda
Austin, TX
2,688 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 14, 2020
They Lost A Sale... Over A $100 Price Difference! Contacted this dealership in early March 2020 online about a Red 2013 Chevy Sonic LT and requested that if they would be willing to accept $5,900 ILO Contacted this dealership in early March 2020 online about a Red 2013 Chevy Sonic LT and requested that if they would be willing to accept $5,900 ILO of the $6,400 listed price. I would absolutely make the 240 Mile trip from North Dallas to Austin to make the purchase that coming weekend. The day before I was supposed to travel, they send me the paperwork and change our verbal agreement from $5,900 + TTL to $6,100 + TTL. The following images are my attempt to counteroffer and the email exchange shows their "professionalism" as they claim I was "not willing to work with them". In the end, I ended up finding a similar 2013 Chevrolet Sonic RS with 107K miles for $5400 from a personal seller and THIS initial deal ended up falling through so that First Texas Honda missed getting my business and a sale over a mere $100 measly dollars. They absolutely would not budge and work with me. God help anyone that tries to do business here... especially with Jesse Sims. More
by Bastion
Employees Worked With
Jesse Sims
May 13, 2020
Nice people that are employed at this dealership. I really like the service that employees provide here. Companies need more employees like the ones at FIRST TEXAS HONDA. really like the service that employees provide here. Companies need more employees like the ones at FIRST TEXAS HONDA. More
by jones512
Employees Worked With
Ivan Heredia, Fred Mathis
May 12, 2020
Great experience even with quarantine challenges. Dalton was prompt with communication, car was delivered to us and minimum in person contact was used. We were very happy with the experience and the car is was prompt with communication, car was delivered to us and minimum in person contact was used. We were very happy with the experience and the car is fantastic. More
by claire-young
Employees Worked With
Dalton Meshell
May 12, 2020
Happy customer Am very happy with the helpful and friendly service people and the excellent facilities. I've been coming here for years and plan to continue doing so Am very happy with the helpful and friendly service people and the excellent facilities. I've been coming here for years and plan to continue doing so. More
by seagem
Employees Worked With
Carlos Cortez
May 11, 2020
2019 Ridgeline BE - Oil Change and Warranty Work Friendly and professional. Took care of warranty item without issue. Oil change and tire rotation cost on the high side even with full synthetic. Nice Friendly and professional. Took care of warranty item without issue. Oil change and tire rotation cost on the high side even with full synthetic. Nice that the track was washed when picking up. More
by Bob
Employees Worked With
Ivan Heredia
May 10, 2020
Jay Jank took care of me. He made sure all my car needs Jay Jank took care of me. He made sure all my car needs were taken care of. He went above and beyond to make sure my car was working perfectly. Jay Jay Jank took care of me. He made sure all my car needs were taken care of. He went above and beyond to make sure my car was working perfectly. Jay is super knowledgeable and honest and I would highly recommend him. Thanks for a pleasant visit. -Manny More
by gmanny_915
Employees Worked With
Jay Jank
May 10, 2020
It was the best experience I have ever had so far on all my visits at your place. Yish was excellent in all areas. Service was fast and excellent. I appreciated that everyone helped me out to get done quick my visits at your place. Yish was excellent in all areas. Service was fast and excellent. I appreciated that everyone helped me out to get done quickly (and out of the area) knowing my 3 risk factors to covid-19. Thank you More
by mmuhib
Employees Worked With
Yish H.
May 10, 2020
Went in to return a lease and walked out with my dream vehicle.. Scott was amazing, and so was everyone else who assisted. Thank you! vehicle.. Scott was amazing, and so was everyone else who assisted. Thank you! More
by BGCB
Employees Worked With
Front desk staff were super nice and helpful! , Manny Jalandoni, Scott McCoy
May 09, 2020
Excellent service! Thoughtful and thorough attention to customer and employee safety in this extremely difficult time! I used the online chat before my appointment so I Thoughtful and thorough attention to customer and employee safety in this extremely difficult time! I used the online chat before my appointment so I would know what to expect and the representative was wonderful. Ivan was incredibly nice and accommodating to my needs. My car is running perfectly! More
by nancy
Employees Worked With
I chatted with two employees but I don't have their names., Ivan Heredia
May 08, 2020
Pilot start issue There was vin number registration issue for my warranty, so it was difficult to get warranty service. Cres helped to fix all situation and I could get There was vin number registration issue for my warranty, so it was difficult to get warranty service. Cres helped to fix all situation and I could get correct warranty service. I also got great service from Jack. He was very friendly during all service and gave me his good answers and tips for all my questions. I really would like to suggest him to everybody to get his great service. Thank you very much again Cres and Jack! More
by Junghee
Employees Worked With
Cres Celestino, Jack Kresky
