Fishers Imports Luxury Used Cars

Owen was fantastic! I would definitely purchase another vehicle from him. I love my BMW and they also ordered new tires and are putting those on for me. I would definitely purchase another vehicle from him. I love my BMW and they also ordered new tires and are putting those on for me. More

Last week, I had spoken with Micheal about buying a beautiful used suburban and ended up putting a deposit down to hold the truck. I ended up changing my mind and they credited my deposit back with no beautiful used suburban and ended up putting a deposit down to hold the truck. I ended up changing my mind and they credited my deposit back with no hassle. There was no sales pressure and everyone was very kind. I would definitely recommend this dealership. More

Owen C was a great salesman, The entire staff was helpful and professional during my online purchase. Clean vehicles and Transparent sales process and professional during my online purchase. Clean vehicles and Transparent sales process More

This dealership offed a coupon for an extra $500 for a trade in of a vehicle good until expired 4/17/2024. When I received their appraisal/trade-in value for the vehicle I was trading in, it was only THE trade in of a vehicle good until expired 4/17/2024. When I received their appraisal/trade-in value for the vehicle I was trading in, it was only THEN that I asked for the coupon to be honored. They conveniently made up a story about how they gave me too much for a trade in value by $400, so they couldn't honor it but will honor the appraisal given. I drove 5 hours to this dealership! Sounded fishy, but okay, I went with it. I then continued and spent 3.5 hours making the deal- ya know, test driving and signing all the paperwork and paying for a 2yr extended Mercedes warranty. Got all finished, everything was signed with the finance mgr, the temp tag was being printed and I had my two children loaded into the new vehicle, cleaned out my trade in, bluetooth connected and we were READY to make our 5 hour trip back home when the mgr came running out of the building holding my vehicles title yelling "ma'am, we can't take this title, and you cannot take our car." Mind you, I called them before I made the trip there to ensure my title was able to be transferred, even gave them a POA to do what they needed and the title had open dealership entries to utilize. I was assured it was fine, they stated "we do this everyday, we are familiar, come on and see us" I provided the title as soon as we made it to their place and sat down. They had it for 3.5 hours! Long story short, they didn't want to refund my money, said I'll have to drive back after I get my title switched over to my state. I said what about delivery if I got to a local DMV and mail it to you. They said well, we could work something out to get it shipped to you but you would have to pay to get us your trade in car back to us. smh Mind you the next day, my trade in (vehicle we drove there) was listed for sale and made a Carfax entry by this dealership! They didn't even have the car or ownership! They told me they had no one on site to refund me (this was a Saturday) but they sure did have someone there to run my payment! It's been almost 10days and I still have not gotten refunded. This is why they get this review HERE! I rescinded my contract with them and attached it back to them letting them know there was NO deal and to correct my vehicles Carfax! They keep telling me it can take up to a week to get my money back. it's been 9 days with no refund YET. Luckily I found the same car one year newer in my home state a day later and for the same price and a little less miles WITH a manufacturers warranty still left! I do not recommend this dealership, at least I do NOT recommend the mgr. Mike that we ended up having to deal with. He was so rude, fake and arrogant. He was rude to his own salesman in front of us.... the customer! My kids were a little scared of that guy! We all read right through him the minute we stepped into that place but luckily didn't deal with him the entire time (only watching him stare out of his glass office window) at us until the very end. I feel bad for my salesman that he treated horribly in front of us. That was SO uncalled or and unprofessional. THIS IS A WARNING to ANY potential customers. More