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Fitzgerald Chevrolet Cadillac Hagerstown
Hagerstown, MD
175 Reviews
Here at Fitzgerald Chevrolet of Hagerstown, we take our customers seriously and treat their needs with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive, and investigate financing options.
Fitzgerald Chevrolet of Hagerstown, located near Waynesboro, Thurmont, Frederick or Martinsburg specializes in the customization of Chevrolet vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 175 reviews
May 15, 2021
It was a great experience. Thank you Mark Lawson especially and all Fitzgerald Chevrolet Cadillac Hagerstown team, for their great and fastest service we ever received! especially and all Fitzgerald Chevrolet Cadillac Hagerstown team, for their great and fastest service we ever received! More
by Aslihan
Employees Worked With
Mark Lawson
Helpful April 09, 2021
Pepe was great and answered all our questions. Unfortunately you didn't have a Cadillac CTS which is what we were looking for. We found a CTS elsewhere and purchased it but would recommend your Unfortunately you didn't have a Cadillac CTS which is what we were looking for. We found a CTS elsewhere and purchased it but would recommend your dealership to anyone looking for a used vehicle. More
by gil.dinkins
Employees Worked With
Pepe
June 08, 2020
Great experience. Thomas was my main sales guy, and Robbie was besides him learning. They were both phenomenal . Thomas was very friendly, educated on the Ford Edge, and made the experience about the c Robbie was besides him learning. They were both phenomenal . Thomas was very friendly, educated on the Ford Edge, and made the experience about the customer. I had a monthly payment range I wanted to stick in, originally I was above it? But with help from Thomas and his GM they brought my monthly payments down. Anything was my finance guy, he was wonderful and made sure we weren't pulled into any deals that would not benefit me. Out of all the deals Fitz sells, he only recommended me purchasing one because of how well the used car was maintained before, and what would benefit me the most in the long run. Thank you guys for making the usual painful experience fast, easy, and fun! More
by abby
Employees Worked With
Thomas, Robbie, Anthony
June 10, 2019
Completely Satisfied!!! Phil Curtis was fabulous at helping me decide which 2019 Equinox was for me. He was very kind and it was an amazing experience . Im so happy. Phil Curtis was fabulous at helping me decide which 2019 Equinox was for me. He was very kind and it was an amazing experience . Im so happy. More
by Lisa Sipre
Employees Worked With
Phil Curtis, Mike Kephart
May 26, 2019
Great Salesman Experience ever After waiting over a week to purchase a new car at another dealership and getting the run around I decided to go to Hoffman where my husband and famil After waiting over a week to purchase a new car at another dealership and getting the run around I decided to go to Hoffman where my husband and family purchase vehicles My salesman Ron completed my deal in less than 2 and 1/2 hours and with great customer service.. Ron exceeded my expectations and I look forward to buying from him in the future. More
by Lacey12345
Employees Worked With
Ron Doub
May 23, 2019
New car Went to the shop to take out truck in for repair, our car was in the garage the day before didn’t get good news on it so we said we would just go in Went to the shop to take out truck in for repair, our car was in the garage the day before didn’t get good news on it so we said we would just go in and look at the new ones.we got a good deal on it and bingo 2 days later came home with a new one ,But the one thing I enjoyed most was the salesman,Mike he was so patient with us and funny.he showed me how to operate all the buttons,it take a degree to drive it never seen so many buttons but it was a good experience. More
by Chevy girl
Employees Worked With
Mike in finance , Mike Kephart
April 29, 2019
New Chevy Owner - 2019 Silverado Trail Boss Mike Kephart and the staff at Hoffman made the process of buying a new vehicle easy and no-nonsense. My wife and I shopped at a place down the stree Mike Kephart and the staff at Hoffman made the process of buying a new vehicle easy and no-nonsense. My wife and I shopped at a place down the street and experienced the same old dealer tactics, which immediately turned us off and away we went to Hoffman's. Great experience and we would recommend them to anyone interested in buying a Chevy. More
by Sherry
Employees Worked With
Steve the finance guy, Mike Kephart
March 06, 2019
2019 Equinox Stopped at Hoffman's after getting a flyer in the mail. The wife and I had been thinking about trading in our 2014 and 2015 Equinox's for a new one a Stopped at Hoffman's after getting a flyer in the mail. The wife and I had been thinking about trading in our 2014 and 2015 Equinox's for a new one and going to a one car family, Ron Doub had sold us the 2015 Equinox and was there to help with the transaction. If he was not there, we probably would not had made the purchase at that time. He made everything very easy again, More
by Equinox
Employees Worked With
Ron Doub
February 22, 2019
My jeep I walked in looking for a car. They had what I was looking for. Everything was done in a timely and friendly matter. I walked out a very happy and sa I walked in looking for a car. They had what I was looking for. Everything was done in a timely and friendly matter. I walked out a very happy and satisfied customer. More
by Jeep 2018
Employees Worked With
Ian
January 02, 2019
Purchased a new Silverado Mike was great at helping me out with everything that I wanted in a new Silverado. Everyone was super helpful and even provided me with an RPO build Mike was great at helping me out with everything that I wanted in a new Silverado. Everyone was super helpful and even provided me with an RPO build list of my new Silverado. I couldn't be more happy about my new truck and the quick and easy process it took to purchase. I highly recommend this dealership. More
by Pete
Employees Worked With
Mike Kephart
