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Fitzgerald Chevrolet Frederick

Frederick, MD

4.4
549 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do. There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include: *-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating. *-Our exclusive Best Price Guarantee assures customers of the best prices. *-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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114 Baughmans Lane

Frederick, MD

21702

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Showing 549 reviews

September 12, 2017

Mark Lawson is a Professional. Mark Lawson made my vehicle purchase a positive experience. He was very attentive, informative, patient and professional. I'm glad I went to Fitzger More

by tdaley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lawson
Sep 12, 2017 -

Fitzgerald Chevrolet Frederick responded

Thank you for your lovely review! Please let us know if you have any more questions.

September 11, 2017

Straightforward Process, Knowledgeable Staff Worked with David Harrison twice. Knowledgeable and honest. Saw a dent on the used car we were about to buy (the we didn't notice) and had it addres More

by garbeb15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Harrison, Chris Lertora
Sep 12, 2017 -

Fitzgerald Chevrolet Frederick responded

Thank you for this delightful review for David, Chris and the team at Fitzgerald Frederick! Please let us know if you have any more questions.

September 10, 2017

Confident in the salesman's honesty. Jonathan Dutton was confident, personable, and accomodating. We are confident that he was honest and truthful with his information. Too, he stayed l More

by mjohnston001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dutton, Jonathan
Sep 11, 2017 -

Fitzgerald Chevrolet Frederick responded

We are happy to hear that John was so helpful! Thank you for your kind words, we will be sure to pass this on.

September 09, 2017

They can make it happen! We were thrown into an unfortunate situation my spouse was in an accident and no fault of his own totaled his vehicle we were up against having to ha More

by Needaride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2017 -

Fitzgerald Chevrolet Frederick responded

Thank you for this great review! I am glad that we were able to help out. Please let us know if we can assist any further.

September 07, 2017

PURCHASED Dave Harrison was great to work with. He worked very hard to ensure satisfaction. Dave went above and beyond to make sure I was happy with my purchase More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Harrison
Sep 07, 2017 -

Fitzgerald Chevrolet Frederick responded

Glad to hear that David was so helpful to you! Please let us know if we can help you out any further with your new car!

August 31, 2017

Super Service Hani made buying a new car very easy and efficient. He answered all of my questions and responded to any calls or emails right away. I couldn't have a More

by pb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Sherman, Hani Aranca
Aug 31, 2017 -

Fitzgerald Chevrolet Frederick responded

Great! I will be sure to let Hani and Zach know you had a great experience with them . Enjoy your new Chevy Bolt!

August 31, 2017

Couldn't be happier! Wow! What fantastic customer service from John Dutton! I got in touch with him while sitting at another dealership & being pushed hard into a deal th More

by Ally N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dutton, Mike Bennett
Sep 01, 2017 -

Fitzgerald Chevrolet Frederick responded

Thank you, Ally! Happy to hear that John was very helpful to you. Be safe on the road!

August 30, 2017

First Rate. Your Television Spots Understate Your Virtues! We were in need of a car quickly. My wife's (beloved) 2011 VW Passat CC had been totaled. We would have settled on a good, reliable car at a fair pr More

by William M Nolte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Moreno, Mike Sienkiewicz, Mark Lawson
Aug 31, 2017 -

Fitzgerald Chevrolet Frederick responded

Thanks, William! Glad to hear this. I will pass this kind review on to Mark, Mike and Robert! Be safe on the road!

August 26, 2017

Great Experience! My family had a great experience with Alex Camacho at Fitzgerald Chevrolet off Baughman's Lane. Alex is an expert in his field, explained/demonstrated More

by Matt_Trammell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Camacho
Aug 29, 2017 -

Fitzgerald Chevrolet Frederick responded

Thank you, Matt! We are glad that Alex helped you find the right car. Please reach out if you need any help.

August 25, 2017

Great service and knowledgeable staff! Dave Harrison assisted me with my last two vehicle purchases. I will continue to use Mr. Harrison for all my future purchases. I highly recommend him More

by CSWilli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Dave Harrison, Joshua Gillions, Andy Bingham, Kim Swann
Aug 25, 2017 -

Fitzgerald Chevrolet Frederick responded

Thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring!

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