Fitzgerald Countryside Hyundai - Service Center

happy day Went to dealership to see about reducing interest rate, didn't think we had a chance. Wanted to meet with finance manager, we were directed to Debbie Went to dealership to see about reducing interest rate, didn't think we had a chance. Wanted to meet with finance manager, we were directed to Debbie Greene. Debbie said she would see what she could do, I thought this will be a run around and then I would be told sorry and was already getting upset, We waited a while and a salesman ,Kale, asked us if we needed anything we said we were waiting for Debbie to see about reducing our monthly payments, he asked how we felt about the car and I joked about the window washer fluid being low and he said he would take care of it. wow I thought. Debbie can out and said she was still working on it and was talking to the bank. I thought yea right. Kale came back and asked if we would like something to eat or drink. We said we were here waiting to see about our payments, he said Debbie had some forms for us to fill out to check our credit rating and we said yes and Debbie can back and said our rating was better then three years ago and could put us in a brand new car, pay off out debt on two cars and reduce our payments by cutting our interest rate in half I was amazed and floored. We hugged her and she gave us a great deal on a 2018 with many pluses thrown in. We had gone in there without any hope and left later with a new car, a reduced monthly payment, ($150 ) and a big smile on our faces, Debbie and Kale were fantastic and we will recommend them to everyone. P.S. everyone from the dealership was great Virginia Sarno More

Update on Service Service Manager Paul. Again what a joke. Thanks for reminding me that now my vehicle is out of warranty on an issue you should have fixed while it was Service Manager Paul. Again what a joke. Thanks for reminding me that now my vehicle is out of warranty on an issue you should have fixed while it was under warranty. Are you running a scam Hyundai??? You just keep telling people you can't replicate a problem until the warranty is out and then shrug your shoulders. Nice !! More

parts department I went to the Fitzgerald parts department and had a very pleasant experience. I need to replace my wifi antenna on my 2011 Santa Fe. Megan, in the I went to the Fitzgerald parts department and had a very pleasant experience. I need to replace my wifi antenna on my 2011 Santa Fe. Megan, in the parts department, was very knowledgeable and very helpful. I thought I could buy the boot which had deteriorated due to our beautiful sunny weather. It turns out that I had to buy the antenna which contained the boot. Due to my confusion, she asked Todd, another parts person to look at my vehicle, which he gladly did and explained to me that it was a one piece construction. After I purchased the item he went out and actually removed the worn antenna and replaced it with the new one I had just purchased. They both went the extra step and I truly appreciated the service they provided. More

excellent service Went to the dealer because my sonata steering had a clunk and some play, the service drive took my car and send me to speak with an advisor, as soon a Went to the dealer because my sonata steering had a clunk and some play, the service drive took my car and send me to speak with an advisor, as soon as I walked in Lisa Rorick asked me what did I need, I explained the problem and she already was informed about the issue even advised me about a recall Everything was fix in less than 2 hrs. I really appreciated that my car was fix without an appointment Lisa was fast, professional, friendly and a pleasure to deal with More

Customer service Sucks Facility is too small and Fitzgerald is too big to care about the customer. call local phone number and get national phone bank. When I was able to le Facility is too small and Fitzgerald is too big to care about the customer. call local phone number and get national phone bank. When I was able to leave msg with service manager, he did not return phone call. sorry, but you don't get three strikes, More

Car was serviced as promised in a timely manner. Excellent as always. Cindy was most helpful I would definitely recommend this dealership for both Sales & Service Excellent as always. Cindy was most helpful I would definitely recommend this dealership for both Sales & Service More

This is my second Sonata, both purchased at Clearwater Hyundai. My sales experiences were excellent: outstanding inventory and no high pressure sales pitch. The service department is second to none! I Hyundai. My sales experiences were excellent: outstanding inventory and no high pressure sales pitch. The service department is second to none! I am always greeted as a valuable customer. Service personnel are very professional and courteous. I have never departed the service department less than completely satisfied. And kudos to Brandi Judd, you're the best! More