Fitzgerald Mazda Annapolis

Everyone I delt with was very professional and went above and beyond my expectaions. I am a single woman and was a little nervous about buying a car. John Gay called me within hours of my email request on in and beyond my expectaions. I am a single woman and was a little nervous about buying a car. John Gay called me within hours of my email request on information. He understood what I was looking to do and went about to make it happen. He even went as far as to have the car delivered to my house with paperwork ready to be signed. It took at the most 15 minutes and the exchange was made, papers signed, and I had the new car a wanted! He is even going to FEDEX my tags when they come in!! I have told many many people how pleased I am with this dealership. I could not even imagine a procedure running smoother than this did! I am beyond pleased!! Thank you!! More

Joe was great to work with. He was very responsive when I had questions on options and was reassuring when I ask him several times to make sure I understood the walk-away-price that he gave me. Though Fit had questions on options and was reassuring when I ask him several times to make sure I understood the walk-away-price that he gave me. Though Fitzgerald required a personal check for the full price of the Car, while waiting for my Credit Union, he worked hard to make sure Fitzgerald didn't have to cash my personal check. I'll definitely check with Joe if we need another Car! More

Promised us a certain price if we bought on the holiday weekend. Would not correct the price as agreed after they made a mistake in the paperwork. weekend. Would not correct the price as agreed after they made a mistake in the paperwork. More

This is the third new car we have purchased from this dealership and the third time Joe has been our salesman. In short Joe was one of the major reasons we came back to Mazda and this dealership. He is dealership and the third time Joe has been our salesman. In short Joe was one of the major reasons we came back to Mazda and this dealership. He is very personable, knows the product, and is absolutely fair and honest. He treated my daughters with respect, explained the product, the purchasing process-paperwork and is now their salesman of choice. I have purchased numerous new cars (for myself, spouse and daughters) throughout my lifetime, Joe has been simply the best dealer representative I have personally encountered. More

My experience at Fitzgerald Mazda of Annapolis was the My experience at Fitzgerald Mazda of Annapolis was the most relaxed, stress free car buying experience that I have ever had. I first contacted th My experience at Fitzgerald Mazda of Annapolis was the most relaxed, stress free car buying experience that I have ever had. I first contacted them via email and received a quick response with an accurate "out the door" price. When I arrived at the dealership Joe Frantum was extremely kind and helpful. He helped me to understand all of my options between two different cars that I was considering. He did this without automatically trying to send me the more expensive car, as another dealership had done. I feel that I got the best deal and service possible. I would highly recommend this dealership. More

We got our pricing through Consumer Reports. I knew exactly what I wanted and they found the car. The price was lower than anywhere else, but mostly I liked my experience because Jake Spencer was reall exactly what I wanted and they found the car. The price was lower than anywhere else, but mostly I liked my experience because Jake Spencer was really straightforward... as compared to other dealers I spoke with. I would definitely work with them again. More