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Fitzgerald Mazda Annapolis - Service Center
Annapolis, MD
17 Reviews
17 Reviews of Fitzgerald Mazda Annapolis - Service Center
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July 21, 2023
I was fortunate to have Payton Polcen do my service write-up.. I have been in for service quite a few times and have not always been treated so well. I knew that Payton was good since he went over all write-up.. I have been in for service quite a few times and have not always been treated so well. I knew that Payton was good since he went over all the service options and costs. Payton also kept me advised on the progress of service and even went to pick up my car from the wash area. More
by joeirish41
Employees Worked With
Polcen, Payton
Helpful June 12, 2023
This dealership is very well put together! The communication and arrive is excellent ! They need to add more of these to the states . The communication and arrive is excellent ! They need to add more of these to the states . More
by Jamal Joseph
June 06, 2023
Chris Watson is a top notch representative for Fitzgerald Mazda. My experience with Chris and the dealership have always been a 10 out of 10 rating. Mazda. My experience with Chris and the dealership have always been a 10 out of 10 rating. More
by Sharkbat52
June 05, 2023
Chris is an amazing. He is patient, thorough and provides great insight on each vehicle. I have purchased every car I’ve driven from Chris. Exceptional salesman. He is patient, thorough and provides great insight on each vehicle. I have purchased every car I’ve driven from Chris. Exceptional salesman. More
by Tasha718
Employees Worked With
September 24, 2020
Friendly staff. Always takes care of my mazda in fast efficient manner. Pricing is fare and responsible for a dealership. Only place I allow to service my mazda. efficient manner. Pricing is fare and responsible for a dealership. Only place I allow to service my mazda. More
by tajonesmarq0608
Employees Worked With
ricardo
March 30, 2019
Excellent customer service Ervin exceeded my expectations. I came fairly early and the courtesy van was unavailable and Ervin just said “I’ll take you to work myself” and he di Ervin exceeded my expectations. I came fairly early and the courtesy van was unavailable and Ervin just said “I’ll take you to work myself” and he did. He was pleasant and we had a great conversation. I will certainly come back. More
by M3 Dad
Employees Worked With
Ervin Lawson
May 26, 2018
Wouldn't give me the time of day! I went to the dealership to discuss a tow hook cover that blew off of my car, and Brandon Beane would not give me the time of day. He told me that it I went to the dealership to discuss a tow hook cover that blew off of my car, and Brandon Beane would not give me the time of day. He told me that it was not covered under warranty. Never collected my vin#, asked my name or anything. He told me that it had been damaged without EVER seeing the car. Sent me to Parts. The Part was $2.10 with tax. Wow. I will drive out of my way to go to a better Mazda dealer. For $2.10 he could have purchased a better review. More
by Amy A
Employees Worked With
Shane Becraft
April 06, 2018
Service advisor follow up Excellent service and detailed response to problem that I raised. Long time customer who bought his 2009 Miata from this dealer and continues to high Excellent service and detailed response to problem that I raised. Long time customer who bought his 2009 Miata from this dealer and continues to highly recommend them. More
by Miata owner
Employees Worked With
Jaycent Gebers
February 28, 2017
Excellent Customer Service Provided by Anthony Johnson Due to Anthony Johnson's superb customer service, a stressful repair visit turned into a positive one, which resulted in me purchasing a new vehicle. Due to Anthony Johnson's superb customer service, a stressful repair visit turned into a positive one, which resulted in me purchasing a new vehicle. More
by Buzz Jr
Employees Worked With
Anthony Johnson,Tony Tiani,Jayson Tiani
October 20, 2016
Great service, great experience, easy scheduling I've been going to Fitzgerald Mazda since 2003 and the service staff (Service Manager [Jay Gebers] and Service Writers [Tony Tiani and Robby Ross]) ar I've been going to Fitzgerald Mazda since 2003 and the service staff (Service Manager [Jay Gebers] and Service Writers [Tony Tiani and Robby Ross]) are great. Top notch. I always get an appointment on the day/time I want. Drop-off/pick up is simple and quick (no line and long wait like other dealers). Prices are competitive. Staff (and mechanics) are very knowledgeable and clearly explain any issues and the service needs. Don't sell services that aren't needed. They make sure any qualifying warranty items are covered. I live closer to another Mazda dealer, but drive further to Fitzgerald because of the way betetr service experience. More
by Russell Owens
Employees Worked With
Jaycent Gebers,Robby Ross,Tony Tiani
