
Fitzgerald Subaru Rockville
Rockville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I visited this dealership on 3 different occasions for over 2 hours at a time, dealing specifically with tom redlack. Not only is he knowledgable about Subarus, he is a car enthusiast himself. Conversing over 2 hours at a time, dealing specifically with tom redlack. Not only is he knowledgable about Subarus, he is a car enthusiast himself. Conversing with a knowledgable sales person really helped me make my decisions on what Subaru to buy. I've dealt with over dozen dealerships throughout the course of my car purchasing experiences, and this man is not your "run of the mill" car salesman. He is able to answer in depth questions regarding the functional operability of the car from day to day commuting, to symmetrical AWD operations in extreme weather conditions. Tom was supposed to be off at 2100 hours on the night i purchased by 2014 subaru legacy. My last official handshake was at approximately 2220 hours right before i drove off the lot. Tom spent the extra hour and twenty minutes ensuring i understood all the capabilities that my 2014 legacy had to offer. The experience was quite enjoyable. Gregg, the sales manager gave me quite a decent price on my trade in, and was more than happy to cooperate with my bank (NFCU). Sales prices beat USAA car buying service price by hundreds of dollars. This IS the dealership you want to deal with, Tom IS the guy you need to talk to. More
We came in to look at and test drive a new car. We had our 2.5 year old twins with us and everyone was patient and accommodating. We drove off the lot in a new car that day and are so grateful of the way our 2.5 year old twins with us and everyone was patient and accommodating. We drove off the lot in a new car that day and are so grateful of the way we were treated. Chris was fantastic, and James was great too, as he assisted. More
Mr. Sinkovic extended himself well beyond the minimum in behalf both review and examination of new models and selectio of a recently manufactured used vehicle. He exhibited exceptional flexibility in arrang behalf both review and examination of new models and selectio of a recently manufactured used vehicle. He exhibited exceptional flexibility in arranging for purchase and preparation of the vehicle and accommodated the purchase of atrade-in as well. More
Service staff berated me for scheduling my service too late (430pm) even though they are open until 7pm and it took less than 1 hour. I told them that I could come back another day but he said it was fine late (430pm) even though they are open until 7pm and it took less than 1 hour. I told them that I could come back another day but he said it was fine and insinuated that the crew would rush through my service and not do a good job. I will never be taking my Subaru here for servicing again. More
This was by far the best experience I've had purchasing a vehicle. A true no-haggle dealership with great prices. My experience with Tom Redlack was excellent. He was very up front about the purchasing a vehicle. A true no-haggle dealership with great prices. My experience with Tom Redlack was excellent. He was very up front about the price and options, and very thourough explaining all of the car's features. If you're in the market for a Subaru, I would highly reccomend calling Tom and making an appoitment. More
By far, my best car buying experience ever. Responsive individuals who thoroughly knew their cars and what service is all about. One short visit and a test drive and I was back the next evening to purchas individuals who thoroughly knew their cars and what service is all about. One short visit and a test drive and I was back the next evening to purchase. I highly recommend the staff and the and business model that Fitzgerald Automotive follows. It was the easiest car purchase I've ever made. More
Me and My wife's first experience buying a new car was at Fitzgerald Subaru on 3-17-2013. We decided to buy Subaru because simply they are the best in their class. Our sales man was Tom Redlack and he was at Fitzgerald Subaru on 3-17-2013. We decided to buy Subaru because simply they are the best in their class. Our sales man was Tom Redlack and he was simply awesome. We were nervous about buying a new car but after talking to Tom and his coworkers we felt very safe. They explained everything and put all the choices on the table for us. Unlike other stores we went to, they never pushed us or tricked us into buying something we were not sure about. We chose the car, and we chose the services and insurance we felt were right after a very clear and concise explanation from Tom Redlack. We have already recommended Fitzgerald Subaru to all our friends and relatives. If you want the best of the best ask for Tom Redlack. Thank you Tom for your hard work and honesty. My wife and I are very pleased with our Subaru XV Crosstrek Limited. Samer & Sarah More
Excellent dealership, excellent salesperson. We were needed to buy a new car around New Year's, but most Subaru dealers are closed on Sunday. Fitzgerald was open, called me back quickly, and had our mo needed to buy a new car around New Year's, but most Subaru dealers are closed on Sunday. Fitzgerald was open, called me back quickly, and had our model/color combination in stock (we were looking for a combination not well-stocked, usually). I asked them to start cleaning it up to speed up the sales process, and they obliged. Big time saver, and very classy of them to do this. When we got to the dealership, my wife started having second thoughts about the color/features, and they were patient while she weighed the one they started washing against another showroom model. Never once pressured us. Constantin did everything he could to keep the process moving and efficient; he didn't waste our valuable time. Love our new Outback, although the wife won't let me drive it :). Finally, the best review came from our dogs, who happily jumped in and smiled the whole ride to the vet. More
Outstanding service from Constantin. This was our second Forester and we are extremely happy with it. We recommend this particular dealership and Constantin in particular. Forester and we are extremely happy with it. We recommend this particular dealership and Constantin in particular. More
I am not one who enjoys buying a car. After a lot of research, we decided on a Subaru, and for our first look at them went to Fitzgerald's White Flint location. Constantin Wickramasinghe was the sales r research, we decided on a Subaru, and for our first look at them went to Fitzgerald's White Flint location. Constantin Wickramasinghe was the sales rep who helped us. He was very pleasant, very knowledgeable, and showed us a variety of cars with no pressure. After three trips we made up our mind, and he shepherded us through the process of the purchase, explaining our options, and dealing with our questions. If he could not answer a question he found someone who could. We ended up buying a used car in excellent condition. Paul, who handled the paperwork was also pleasant and helpful, as were the few other employees we dealt with. All told, I was very pleased. After our first visit we did check reviews and found many other reviews which recounted similar satisfaction. More