Fitzgerald Subaru Rockville

I brought my car here a few months ago for unexpected repair work and was blown away with the service, kindness, and communication. I didn't consider bringing my car anywhere else for service. I had the repair work and was blown away with the service, kindness, and communication. I didn't consider bringing my car anywhere else for service. I had the same experience this time. Everyone is exceptional. More

Always pleased with the communication and workmanship we receive at Fitz. I especially depend on and like Ishmael who takes the time to explain all the details. receive at Fitz. I especially depend on and like Ishmael who takes the time to explain all the details. More

I bought my X Trek at Fitzgeralds and have used them for service since then. It was nicer when the routine services were prepaid for the first 36 months! Everything is so expensive these days. The servic service since then. It was nicer when the routine services were prepaid for the first 36 months! Everything is so expensive these days. The service continues to be prompt and reliable More

The care taken with my car was above and beyond. I came in with a strange issue and Brandon took the time to rule out any issues. I felt listen to. I came in with a strange issue and Brandon took the time to rule out any issues. I felt listen to. More

Great customer service. Ismael is in charge of the service for my car. I feel that he is going to take care of it as if it is his own car. He is courteous and classy. He che Ismael is in charge of the service for my car. I feel that he is going to take care of it as if it is his own car. He is courteous and classy. He checks if everything is fine until I leave. I enjoy the Subaru waiting room. More

Was way more than i planned on spending but they have been good to me over the years so i trusted them with recommendations. been good to me over the years so i trusted them with recommendations. More

Great customer service. Sad my windshiled wiper was not in stock, and now I'm required to give up another Saturday. Sad my windshiled wiper was not in stock, and now I'm required to give up another Saturday. More

prompt, timely and courteous service, I have been a long time customer, and i have received consistently good service by them. time customer, and i have received consistently good service by them. More

Seem to be very thorough, careful, honest and thoughtful of their clients. Nice waiting room. of their clients. Nice waiting room. More

Reliable and effective service. Good space to wait. Scheduled oil change and "free" car wash took about 1hr 45 min, which seems slow as I arrived for appointment (8 am) 10 min Good space to wait. Scheduled oil change and "free" car wash took about 1hr 45 min, which seems slow as I arrived for appointment (8 am) 10 min early and was told there wasn't much ahead of me. Dealership pricing is higher than competitors, as expected. Negatives: Over the past 7 mo (since my last service), started to tack on 3% for using credit card. However, email reminders about time for service and more importantly email and txt confirmation of appointment DID NOT MENTION new extra charge. Mailed and emailed "Discount" coupons were NOT accepted because "oil change was already discounted"? Didn't seem to make sense and not clear on mailed and emailed discount coupons. More