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Fitzgerald Subaru Rockville

Rockville, MD

Overview
Employees
Reviews
Vehicles
4.6
348 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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11407 Rockville Pike

Rockville, MD

20852

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Showing 348 reviews

May 03, 2026

as always, everyone helpful and congenial -- servie staff well trained and well able to answer questions. . More

by margaretsiegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2026

My new windshield wipers were streaking. I took the car in and someone immediately tried to fix it. It wouldn't work so he went and got a new one and this one is streak free. This dealers More

by peggyodat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismeal
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May 03, 2026 -

Fitzgerald Subaru Rockville responded

We’re glad to hear the wiper blades on your Subaru are now streak free. Our service team is pleased they could replace them so quickly. Let us know if there’s anything else we can help with.

May 02, 2026

Excellent service, no time was wasted affordable alway on time staff are welcoming to clients More

by gycasantusan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2026 -

Fitzgerald Subaru Rockville responded

We’re glad to hear that your Subaru Impreza service was efficient and welcoming. Your feedback on our punctuality and affordable service is appreciated. We look forward to assisting you again.

May 02, 2026

Fast and efficient work for express service. Advisors are friendly and helpful. Discounts are available. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mariano-Felic
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May 02, 2026 -

Fitzgerald Subaru Rockville responded

We’re pleased to hear that our express service for your Subaru Legacy was fast and our advisors were welcoming. It’s great that the available discounts added value to your visit. Thank you for trusting us with your vehicle.

May 02, 2026

Service is excellent, techs and service folks do an excellent job of explaining issues and options. Inspections are thorough. I appreciate the availability of a Lyft when I need a ride home. Service pr More

by CFBOWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2026 -

Fitzgerald Subaru Rockville responded

We appreciate you sharing your experience with your Subaru Forester. It’s great to hear our technicians and service team provided clear explanations and that the Lyft option added convenience. While we understand service pricing can be steep, we’re glad the quality and smooth process made it worthwhile.

May 02, 2026

Friendly, courteous, knowledge of the vehicle, keep you informed on the progress of the repair, etc., point out any areas that replacement or repair. Does excellent work. More

by GARDENIA4410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Richards
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for highlighting our team’s attentive communication, Subaru expertise, and thorough repair recommendations. Tristan and James will be pleased to hear they helped keep you informed and ensured quality work. We appreciate your trust and look forward to supporting your Subaru again.

May 01, 2026

Fabulous service team! The best in Washington. They tell you what it will cost before the car is taken away and there are few surprises. More

by joehowell476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

Fitzgerald Subaru Rockville responded

It’s wonderful to hear our team delivered transparent service for your Subaru Crosstrek. James and the technicians make sure you know the costs up front so there are no surprises. We appreciate you sharing your experience and look forward to helping you again.

May 01, 2026

Fitzgerald’s Subaru has always given great service. The service representatives are friendly, professional, and caring. Ismael is exceptional. He truly cares about providing top level service and cust More

by AJBALBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael
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May 01, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for your continued trust in our service department and for sharing your experience with your Subaru Forester. Our team takes pride in providing friendly, professional, and caring support at every visit. We look forward to caring for your Forester again in the future.

May 01, 2026

good up to date communication from Ismael. Offered to send a Lyft when I had trouble getting the car. Very friendly. Glad the car could be fixed. More

by PATRICIA.LARSON
Recommend Dealer
Yes
Employees Worked With
Ismael
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May 01, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for highlighting our clear communication and the Lyft transportation assistance we provided when you had difficulty picking up your Subaru Forester. We’re glad you found the team friendly and that your vehicle was repaired successfully. We appreciate you trusting us with your service needs.

May 01, 2026

Great service and friendly staff. The waiting room has the best snacks of any dealership I have ever been. More

by cervezaimportada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for trusting us with your Subaru Forester service. We’re delighted our team made you feel welcome and that you enjoyed the snack selection. We look forward to helping you again.

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