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Fitzgerald Subaru Rockville

Rockville, MD

Overview
Employees
Reviews
Vehicles
4.7
410 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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11407 Rockville Pike

Rockville, MD

20852

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Showing 410 reviews

May 25, 2026

Were able to deliver as promised! Had great experience with service manager. Provided timely updates. More

by NHUYENLAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathanael
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May 25, 2026 -

Fitzgerald Subaru Rockville responded

Thanks for sharing your experience, we’re glad we could complete your Subaru Ascent service on schedule. It’s great to hear our service manager kept you informed throughout the process. We appreciate your trust and look forward to assisting you again.

May 25, 2026

The service was great and the Lyft ride was very convenient while waiting in the area. More

by phalebt3112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
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May 25, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for trusting us with your Subaru Outback service. We’re glad the Lyft ride made your visit more convenient and that our service met your expectations. We look forward to assisting you again.

May 25, 2026

The first encounter with this dealership is pulling up to the valet desk consisting of five teenagers who know absolutely zero about customer service. I have worked hotel for more than 25 years and managed More

by PSB1169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Richards
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
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May 24, 2026

Matthew was great. He was upfront with what my charges would be, and he kept me updated when he contacted me after the technicians looked at my vehicle. More

by ROZEY57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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May 25, 2026 -

Fitzgerald Subaru Rockville responded

It’s wonderful to hear our team was upfront about your charges and kept you informed after our technicians inspected your Subaru Outback. Thank you for the five-star rating and we look forward to assisting you again.

May 24, 2026

It was a good experience all around. I'll be back when I need Subaru service in the future More

by JOHNMCUTLERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mendoza
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May 24, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for sharing your feedback on your Subaru Outback service. We’re pleased everything went smoothly. We look forward to assisting with any future service needs.

May 24, 2026

So much better than in the past. My car was fixed quickly and at a fair price. More

by kathycristols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mendoza
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May 24, 2026 -

Fitzgerald Subaru Rockville responded

It’s wonderful to hear your Subaru Outback was serviced promptly and at a fair price. Thank you for the 5-star review and we look forward to assisting you again.

May 23, 2026

I’m very happy with the service with the customer service team are very helpful and nice More

by ROSAAMINTA1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flor Morales
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2026 -

Fitzgerald Subaru Rockville responded

We’re delighted to know our customer service team took great care of you during your Subaru Ascent service. Thank you for choosing us, and we look forward to helping you again.

May 23, 2026

I am happy with this dealership. That is why I have bought so many Forresters from Fitzegerald. SERVICES are good & Fast. Happy workers ! More

by JOHN.S.SWIATOCHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for trusting our team with another Subaru Forester. We’re glad the service was fast and our staff kept you happy. We look forward to helping you again soon.

May 22, 2026

Matt Clark was incredibly helpful and explained everything to me very thoroughly. Service was prompt and efficient. More

by annecollins114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clark
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May 22, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for your kind feedback. We’re glad our team provided clear explanations and prompt service on your Subaru Forester. Feel free to reach out if you need anything else.

May 22, 2026

Kevin Mendoza is a terrific service advisor! He’s smart, informative, knows his stuff! And cordial. Don’t lose him! More

by hlgrossinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Mendoza
Report | Print
May 22, 2026 -

Fitzgerald Subaru Rockville responded

It’s wonderful to hear you found our service advisor knowledgeable and cordial during your Subaru Forester visit. Thank you for sharing your positive experience. We look forward to assisting you again.

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