Fitzgerald Subaru Rockville
Rockville, MD
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133 Reviews of Fitzgerald Subaru Rockville
This is the first time I have ever bought a car (recent college graduate) and Maurice, my personal sales rep, made the process simple and painless. I had a bad experience at a Subaru dealership in Pennsyl college graduate) and Maurice, my personal sales rep, made the process simple and painless. I had a bad experience at a Subaru dealership in Pennsylvania with hidden fees and other charges, and I began to think that finding a quality car for a fair price was going to be impossible. After exchanging only a few emails and one phone call back and forth with Maurice, the lowest price on a Subaru I have ever seen was agreed to. I walked into the dealership, test drove the exact car I was going to potentially buy, got a walk-through of the vehicle by Maurice, purchased the vehicle, and financed part of it all in under 2 hours; it was so simple! More
The "soup to nuts" experience of buying and financing a car at Fitzgerald Subaru / Hyundai White Flint was excellent. No stone was unturned! I was especially pleased with the extended time the financing a car at Fitzgerald Subaru / Hyundai White Flint was excellent. No stone was unturned! I was especially pleased with the extended time the staff in all departments, and specifically our sales consultants, dedicated to us during the involved process. We were hand-held throughout, had all of our questions answered with patience, and we were professionally and conscientiously "transferred" from department to department (i.e. sales to financing, etc.). In addition to the buying experience, we were also pleased with the trade-in experience. We felt the trade-in price accurately reflected what we thought our 10-year old car was worth. This dealership is truly full disclosure, as they advertise it is -- no surprises, no car dealership sliminess! I consider myself a reasonable and realistic consumer but tough critic on professionalism and would highly recommend this dealership for a new Subaru, which we purchased, as well as Hyundai, which we also considered. More
Mr Zahedi is the best car sales person I have ever had the pleasure of working with. He allowed me to make my own decisions with no undue pressure but was always available to lend his insight when guidanc the pleasure of working with. He allowed me to make my own decisions with no undue pressure but was always available to lend his insight when guidance was needed. The price was the best I could find and he made every aspect of car shopping enjoyable. I have already recommended people to him, as he had sold my 91 year old uncle a wonderful car, and would recommend him to anyone who wants a no nonsense approach to a new car purchase. I love my new Impreza and it has surpassed my expectations! I now truly enjoy driving to work as it gives me a reason to get in my new car and GO! Sincerely Yours, Anne Mayfield Mohammadi More
This dealership it TOP NOTCH....from the moment I purchased the vehicle to getting service, this dealership consistently exceeds my expectations. I would highly recommend Maurice...he is the consumma purchased the vehicle to getting service, this dealership consistently exceeds my expectations. I would highly recommend Maurice...he is the consummate professional, honest, and fair. You won't be disappointed.....they are exceptional! More
First -- Service on our first Subaru. Very responsive to our needs. Also responded to a single complaint. Excellent waiting room--no other dealer comes close to this one. New Car Sales--outstanding sales our needs. Also responded to a single complaint. Excellent waiting room--no other dealer comes close to this one. New Car Sales--outstanding sales consultant -- Hossein Zahedi. Answered all questions and was able explain how the car works. Very pleasant experience--all positive experience. More
Mr. Zahedi made this my most pleasant automobile purchasing experience ever! He is very knowledgeable about the product, thorough in all his explanations and conscientious in responding to custom purchasing experience ever! He is very knowledgeable about the product, thorough in all his explanations and conscientious in responding to customers. He is a low pressure salesman which is a plus. I would highly recommend him to others and if the need arose would contact him again for a future purchase. More
I have been buying cars and then having them serviced by Fitzgerald for many years. I think I am on my fifth car over a 20 year period. I love the fact the this is a green service group. All the staff ar Fitzgerald for many years. I think I am on my fifth car over a 20 year period. I love the fact the this is a green service group. All the staff are friendly, helpful, efficient, and very competent. I have bought my last 3 cars from Hossein Zahedi, who is a fantastic salesman. He is accommodating in every way and has been great to work with. I just drove home my new 2010 Forester, and he called tonight to make sure that everything is good. He explained all that I needed to do to make sure my registration, insurance, and financing was in order before I actually finished the deal today. I have recommended him to friends and family, and I will definitely stay with him as long as he is with Fitzgerald. I am sure my service on this car will be as great as it has been on my other Subarus. More
My WRX wagon always goes to Fitzgerald for service even though there's a closer Subaru dealer to our house - the work is high quality, the price is right, and there's WiFi *and* decent coffee in the waitin though there's a closer Subaru dealer to our house - the work is high quality, the price is right, and there's WiFi *and* decent coffee in the waiting room. I never feel like they're trying to add on unnecessary services; if any extra work is called for, they'll always explain exactly what they think needs to be done, why, and whether or not it's urgent or can wait a little while. We bought the WRX at Fitzgerald White Flint and were so impressed with the no-pressure atmosphere (their salespeople are on salary, not commission) that we drove all the way out to Fitzgerald Annapolis when my husband wanted a Mazda MX-5 (and had another great buying experience). At most dealerships there's a high turnover of salespeople. The two people who posted reviews in May 2009 said that their salesman was Hossein Zahedi. He was my salesman too - in March of 2003! More
Ed Santos and his employees are top notch. I have had several vehicles serviced at this location and will continue to do so. The worked performed, cost and customer service received is by far the best o several vehicles serviced at this location and will continue to do so. The worked performed, cost and customer service received is by far the best of any service center I have been to. They all go above and beyond to satisy their customer's needs. I highly recommend this service center. They are the BEST! More
I have taken my car for servicing to Fitzgerald for many years and have always been impressed by their service, helpfulness and friendliness. I've never had a problem with the work done or the price. I have years and have always been impressed by their service, helpfulness and friendliness. I've never had a problem with the work done or the price. I have also purchased a car there and it was a very pleasant and easy experience. I would recommend their dealership to anyone! More

