Fitzgerald Subaru Rockville

No hassle! We got our second Subaru at Fitzgerald Subaru of Rockville, and experience was great, again. Our salesman, Twain Dooley, did a great job. We also met We got our second Subaru at Fitzgerald Subaru of Rockville, and experience was great, again. Our salesman, Twain Dooley, did a great job. We also met with Kimberly Francis, who is very knowledgeable, and helped us better understand all the new technology in our new car. More

Subaru Love-Encore Kimberly Francis is so pleasant and was so knowledgeable about all aspects of my new Subaru Impreza. I thought I knew how most of the features worked Kimberly Francis is so pleasant and was so knowledgeable about all aspects of my new Subaru Impreza. I thought I knew how most of the features worked but she showed me a number of things that I had not even known about. It is worthwhile for a new owner to spend some time with Kimberly because you will come away from the experience a better-informed customer. Pamela V. More

Thorough Kimberly Francis was delightful to deal with and she went over every detail she could work in. I came away familiar with the bells and whistles. Kimberly Francis was delightful to deal with and she went over every detail she could work in. I came away familiar with the bells and whistles. More

Fair and helpful Noah Rosenfeld helped us buy our new car with honesty. We really appreciate how he listened to all of our interests and concerns. We walked out with Noah Rosenfeld helped us buy our new car with honesty. We really appreciate how he listened to all of our interests and concerns. We walked out with the keys one day later feeling good about our purchase. A couple of weeks later Kimberly Francis went over the details we couldn't absorb when we bought the car. She provided a very helpful service. Our only complaint about the entire process came when warranty and maintenance programs were explained to us by another employee after we decided to buy the car. We felt like we were not given all the information that was necessary to make an informed choice about these plans that was in our best interest. More

Subaru Specialist Kimberly helped me with my knowledge about the details of my car. She was very friendly, nice, and had good customer service. She was very knowledgeab Kimberly helped me with my knowledge about the details of my car. She was very friendly, nice, and had good customer service. She was very knowledgeable about my Subaru. I thought I knew everything my car, but she taught me new tricks. She also told me good maintenance of the car and safety tricks. Even though the sales person, went through the car thoroughly, I had forgotten some things and she helped refresh my memory. I would recommend going to her for questions on the car. More

Smooth Buying Experience and "Encore" Follow-Up I'm a big fan of no-haggle pricing. It was a pleasure to work with the sales manager, Andrew O'Brien. My sales associate, David Sinkovic, was very h I'm a big fan of no-haggle pricing. It was a pleasure to work with the sales manager, Andrew O'Brien. My sales associate, David Sinkovic, was very helpful, especially walking me through the Crosstrek's systems and features at the time of delivery. A few weeks after delivery, I met with Kimberly Francis for Subaru's Encore Delivery/Technical Review Experience. This program is a great idea, and Kimberly executed very well - showing me all the electronic "bells and whistles" in my car and answering the handful of questions I had accumulated since buying the car. More

Excellent experience buying a new Outback here. Although we waited several months for the car we wanted, it was well worth the wait. I especially liked the post sale review that is encouraged with Although we waited several months for the car we wanted, it was well worth the wait. I especially liked the post sale review that is encouraged with the Subaru Star Delivery Specialist, Kimberly Francis. After driving several thousand miles, I still had questions about the many amenities that are part of the enhanced safety features of the outback. I learned so much about the car in an hour that I did not know previously. This meeting will definitely enhance my driving experience over the years. Well done, Fitzgerald Subaru! More

Great service, quick turnaround I was visiting from PA when I noticed I had a bubble in my front tire. I quickly called the dealership and they were able to accommodate me. Repairs w I was visiting from PA when I noticed I had a bubble in my front tire. I quickly called the dealership and they were able to accommodate me. Repairs were completed within the day. Quick turnaround, very friendly employees. Thankful I found this dealership! Thanks Nate! More

Getting to Know our New Subaru We had a meeting with Kimberly Francis to better understand our new Subaru Forester. Kimberly was both knowledgeable and helpful and gave my wife an We had a meeting with Kimberly Francis to better understand our new Subaru Forester. Kimberly was both knowledgeable and helpful and gave my wife and me a greater familiarity with the many features of our new car. Having the opportunity to speak with Kimberly has left me feeling even better about my experience at Fitzgerald Subaru. More

Jay and Kimberly both outstanding Jay in sales and Kimberly in education are both outstanding. Kimberly's coaching especially good. She is friendly, enthusiastic and very knowledgea Jay in sales and Kimberly in education are both outstanding. Kimberly's coaching especially good. She is friendly, enthusiastic and very knowledgeable. I would give her well deserved highest marks. More