Fitzgerald Toyota Chambersburg

Most important to me is that I would recommend Mike Bockstie. A large purchase for this single (widow) woman. A type of purchase I have not made on my own in over many a year. Mike made me comfor Bockstie. A large purchase for this single (widow) woman. A type of purchase I have not made on my own in over many a year. Mike made me comfortable, was extremely easy to talk to and made the overall experience on December 24th most enjoyable. I am sure he would have rather been home (it did start snowing and it was Christmas)or even sharing in the dealership holiday meal, but not once did he make me feel rushed or he had other places to go. I was a client but he genuinely cared of my experience. I work in a customer service industry and as most in these fields know, we can be the most critical with our expectations. I have no criticism of Mike at all. Mike, thank you for making my experience enjoyable, comfortable and mine to share with others. You did Toyota proud and I am thankful you walked out onto the lot that day and in my opinion, you did yourself proud. The best for the year ahead of you Mike! Eric, my experience with you was very smooth, of course not as personable; as it is the "ugly" financial piece, but thank you for your kindness, willingness to remain on Christmas eve and your effort to make the 'paperwork' less daunting! I stopped in a few days later to return my second key for my old vehicle and thankfully Mike was there, even though he seemed extremely busy. He greeted me and ensured I was happy with my purchase. I began to leave, remembered I wanted more paper carpet protectors (snowy and my purchased ones unavailable) and when I came back in, Mike was unavailable and another salesman, inside the door had no idea where to begin to look for the paper protectors, or I just didn't warrant him getting up, so instead he recommend I wait for Mike, which I did and without hesitation Mike had my paltry request fulfilled and I was on my way. The protectors didn't seem to be a secret hidden commodity!! Once again, thank YOU Mike for walking out onto your lot! More

Working with Nathan to purchase the car we wanted was as simple as it could. My wife and I called in advance; Made sure they had the car advertised at the price advertised; We then showed up at the dealersh simple as it could. My wife and I called in advance; Made sure they had the car advertised at the price advertised; We then showed up at the dealership, went over some options (which we declined without pressure from Nathan or his team), and left with our new Prius. The only way it could have been simpler was fro them to have delivered the car to us, so we didn't have to drive two hours to get there. More

This is the third or fourth time we have purchased cars from Fitzgerald. Everytime we are in the market for a new car, their prices can't be beat! And the service is absolutely wonderful. I called in to from Fitzgerald. Everytime we are in the market for a new car, their prices can't be beat! And the service is absolutely wonderful. I called in to the dealership on Friday evening, around 6pm, to let them know that we were coming down to buy a car (we live in the Lock Haven, PA area). I told them what we were looking for. When we arrived around 8:30pm, they had cars already together for us to look at and test drive. They stayed until 11pm to get the paperwork done and send us off on our way. We love Fitzgerald and look forward to working with them again when it is time to purchase another car! More

nathan was very friendly and funny. we really enjoyed dealing with him and would recommend him.we have friends that deal with him as well.the other staff were also friendly.we did not feel preasured with dealing with him and would recommend him.we have friends that deal with him as well.the other staff were also friendly.we did not feel preasured with nathan we were very comfortable.we hope he continues to work there for a long time. also nathan did not rush us it was saturday and they were closing but he sat with us in the car going over everything,and did not even act like it was time for him to go. awesome guy :) More

We have bought 6 vehicles from Fitzgerald's. We have always been treated as family. We called Shane to let him know which car we were interested in. When we arrived Shane was outside with the car wait always been treated as family. We called Shane to let him know which car we were interested in. When we arrived Shane was outside with the car waiting for us. He is the only salesman we will deal with. The same with Eric. He always comes out to greet us when arrive at the dealership. When it comes time for us do the financial paper work he know us so well that everything is ready for us when we enter his office. More

Fitzgerald auto mall is a fantastic dealership. This was the second new vehicle I purchased from them. Joel adjusted his schedule to meet with me. The transaction and buying process went smoothly. This the second new vehicle I purchased from them. Joel adjusted his schedule to meet with me. The transaction and buying process went smoothly. This is an upfront dealership. Prices and incentives are clearly identified. They take their time and ensure all questions are answered. I can't speak well enough of how Joel Strite worked with me to close the deal. Also, Eric Sheffer was superb in working through financing options and looking out for my interests. I drove over 100 miles to buy my truck from them. They by far have the best new car pricing in Central Pennsylvania. I had a superb buying experience. Thanks guys! Steve More

I am a return customer. I love my toyotas and the service there is premium. I have always gotten a good deal at Fitzgerald. I tried a mazda, but soon was right back to Fitzgerald to get back in a toyota!! there is premium. I have always gotten a good deal at Fitzgerald. I tried a mazda, but soon was right back to Fitzgerald to get back in a toyota!! More

This is my 6th purchase from this delaership (4 new & 2 used) since 2004. Each experience has been better than the previously. Pablo, Eric & Jelyn were very freiendly & helpful, a pleasure to deal with 2 used) since 2004. Each experience has been better than the previously. Pablo, Eric & Jelyn were very freiendly & helpful, a pleasure to deal with. I will certainly return again in the future. More

Have worked with John Donzella for years and have always had a great experience and have full trust and developed a friendship. I always felt if there were any problems in any other dept. he would go out of had a great experience and have full trust and developed a friendship. I always felt if there were any problems in any other dept. he would go out of his way to help out. First experience with Eric Sheffer and have to say it was good one. Explained everything well very friendly and not pushy. More