Fitzgerald Toyota Gaithersburg

I highly recommend Ms. Olga Kuznetsova to any car buyer who values competence over superfluous salesmanship. Olga’s knowledge, diligence, and sound judgment put her in a di Olga Kuznetsova to any car buyer who values competence over superfluous salesmanship. Olga’s knowledge, diligence, and sound judgment put her in a different league in my opinion and determined my superb consumer experience at the Fitzgerald Toyota dealership. Olga did an exceptional job helping me define my need for a Toyota SUV. My preconceived list of options included the Highlander and RAV4. I rejected the former on account of its inordinately large size. I did not like the latter because of its boxy exterior design. As a result, I was at the point of buying a Lexus NX350h. Olga called after her dealership already had given up on me (wishing me good luck with Lexus) and urged me to come over to look at a new and different car before closing the deal on NX350h. I agreed and a few hours later drove off in my new Toyota Venza hybrid, the SUV of sleek exterior design, beautiful grey-blue color, elegant interior, and the functionality that largely if not completely matches that of Lexus NX350h. This last minute change of direction on my part was enabled by Olga’s communicative, technical, and organizational skills as well as her sincere willingness to help. Particularly, she is a no-pressure communicator with competent judgment, matter-of-factly style, patience to hear out and ability to understand the customer. I was impressed by Olga’s familiarity with the car design. Responding to my question, she opened the hood and unclipped a couple of cover panels to show me the innovative way of jump-starting the car through the fuse panel. She was equally competent in guiding me through the multi-step process of bringing the car on line with my iPhone to enable the CarPlay and Toyota-based connectivity. Last but not least, Olga’s organizational skills saved me time and money. In dialogue with the management she straightened out the trade-in price. She quickly found a mechanic to adjust the tire pressure in all the four wheels to the required PSI. She went with me to the nearby Toyota Service Center to arrange for the removal of the redundant roof rack. Based on my experience, I’d conclude that any educated car shopper would be delighted to meet and work with Olga. More

Mr. Chris is very patient, he listened to a client and explain all. I drove 35min to 45 min because my friend recommended him to me , I was complaining about the distance but I am happy I went there . I explain all. I drove 35min to 45 min because my friend recommended him to me , I was complaining about the distance but I am happy I went there . I recommend him because he is professional, he not just there to sell but to help client meet their expectation which is different at other companies. Thanks Mr. Chris I love my car and saving a lot on gas. More

Chris was knowledgeable about all the Toyota’s. A fair salesperson that my wife and I will seek out when we are ready for another Toyota! A fair salesperson that my wife and I will seek out when we are ready for another Toyota! More

A pleasure to visit Gaithersburg Fitzgerald Toyota once more for our third car purchased at your location. Olga Kuznetsova has been our sales representative for the last two purchases. We are extremely gra more for our third car purchased at your location. Olga Kuznetsova has been our sales representative for the last two purchases. We are extremely grateful not just for her expertise and knowledge and patient explanation, but also for the kindness and professionalism she has treated us throughout this sometimes difficult process. We thank her for the help offered on both occasions. Thanks to you all for an excellent experience. Gideon and Dolores More

Davon was great to work with from the first call, through the purchase process and finally the car features tutorial! He has a no pressure approach, truly listens to your needs and wants, and effectively of the purchase process and finally the car features tutorial! He has a no pressure approach, truly listens to your needs and wants, and effectively offers his extensive knowledge which puts you at ease and guides you to the best match of model and trim level. He was honest and patient as well as super responsive with communication during and after purchase with my questions and all the details of the new car and trade in process. I am loving my new car and highly recommend Davon and Fitzgerald Toyota. More

Davon was great to work with. No pressure. Very knowledgeable. I'd recommend him to anyone looking for a car. No pressure. Very knowledgeable. I'd recommend him to anyone looking for a car. More

Fernando has been such a great support throughout buying a car. Helpful, honest and very patient.I would definitely recommend working with him. a car. Helpful, honest and very patient.I would definitely recommend working with him. More

I recently purchased my Toyota Corolla Hybrid. Mr. Vaqar Ahmed provided us excellent customer services. He is kind and courteous. We will definitely recommend our friends. Mr. Vaqar Ahmed provided us excellent customer services. He is kind and courteous. We will definitely recommend our friends. More

I enjoyed working with Davon, he was straight forward, easy to talk to and got me into the vehicle I wanted in no time at all. All in all, great experience. If you go there make sure to ask for Davon. easy to talk to and got me into the vehicle I wanted in no time at all. All in all, great experience. If you go there make sure to ask for Davon. More

I was very impressed with Davon Davis. He provided excellent customer service. He was easy to work with, he listened and understood what I was looking for, and he sold me a car that I am v He provided excellent customer service. He was easy to work with, he listened and understood what I was looking for, and he sold me a car that I am very happy with. He knew exactly what needed to be done. He and his colleagues worked quickly to facilitate the sale and I was on the road that same afternoon. I was dreading the idea of car shopping but Davon made it easy and painless. I was very pleasantly surprised. I will remember this when I am ready for my next car. Excellent job! More