Olga Kuznetsova

I was thoroughly impressed with the sales team's professionalism and helpfulness. The service they provided was top-notch, and I'm extremely satisfied. professionalism and helpfulness. The service they provided was top-notch, and I'm extremely satisfied. More

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Very knowledgeable and easy to work with; he tries to exceed customer’s expectations by taking extra steps to show all cars available! Restless in helping its customers! exceed customer’s expectations by taking extra steps to show all cars available! Restless in helping its customers! More

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Chris Ogene is the BEST! He is honest, friendly and dedicated to helping find success! He is honest, friendly and dedicated to helping find success! More

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Olga made our car buying experience a pleasure: no pressure, very calm and knowledgeable. And best of all she was so patient and explained every button and function on his new Prius Plug-In Hybrid. pressure, very calm and knowledgeable. And best of all she was so patient and explained every button and function on his new Prius Plug-In Hybrid. More

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I bought a Toyota Corolla Cross from Olga and I couldn’t be happier with the experience. Olga is awesome! She’s very knowledgeable and took the time to explain all the car’s features. She was very attentive be happier with the experience. Olga is awesome! She’s very knowledgeable and took the time to explain all the car’s features. She was very attentive to my needs and I never felt rushed or pressured. It was an all around great experience I highly recommend Olga! And I love my Corolla Cross!! Thank you, Olga!! More

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Purchased an outstanding previously owned late model Toyota Tundra from Fitzgerald Toyota Gaithersburg recently. The level of assistance I received from Olga Kuznetsova the sales professional helping me Toyota Tundra from Fitzgerald Toyota Gaithersburg recently. The level of assistance I received from Olga Kuznetsova the sales professional helping me was outstanding. Olga’s professional grasp of product knowledge and an ability to move through the process in an enjoyable and efficient manner made buying a vehicle at Fitzgerald Toyota Gaithersburg a completely pleasant and enjoyable experience. From sales through the business office working with Marian Jandres where the financials were taken care of the experience was exceptional. I highly recommend these individuals and Fitzgerald Toyota Gaithersburg when in the market for a vehicle. More

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amazing dealership, Olga Kuznetsova is an amazing sales consultant! Got myself a Toyota Corolla for a great price consultant! Got myself a Toyota Corolla for a great price More

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This is the third car I‘ve leased. Olga and John very helpful. Great deal. Olga and John very helpful. Great deal. More

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I highly recommend Ms. Olga Kuznetsova to any car buyer who values competence over superfluous salesmanship. Olga’s knowledge, diligence, and sound judgment put her in a di Olga Kuznetsova to any car buyer who values competence over superfluous salesmanship. Olga’s knowledge, diligence, and sound judgment put her in a different league in my opinion and determined my superb consumer experience at the Fitzgerald Toyota dealership. Olga did an exceptional job helping me define my need for a Toyota SUV. My preconceived list of options included the Highlander and RAV4. I rejected the former on account of its inordinately large size. I did not like the latter because of its boxy exterior design. As a result, I was at the point of buying a Lexus NX350h. Olga called after her dealership already had given up on me (wishing me good luck with Lexus) and urged me to come over to look at a new and different car before closing the deal on NX350h. I agreed and a few hours later drove off in my new Toyota Venza hybrid, the SUV of sleek exterior design, beautiful grey-blue color, elegant interior, and the functionality that largely if not completely matches that of Lexus NX350h. This last minute change of direction on my part was enabled by Olga’s communicative, technical, and organizational skills as well as her sincere willingness to help. Particularly, she is a no-pressure communicator with competent judgment, matter-of-factly style, patience to hear out and ability to understand the customer. I was impressed by Olga’s familiarity with the car design. Responding to my question, she opened the hood and unclipped a couple of cover panels to show me the innovative way of jump-starting the car through the fuse panel. She was equally competent in guiding me through the multi-step process of bringing the car on line with my iPhone to enable the CarPlay and Toyota-based connectivity. Last but not least, Olga’s organizational skills saved me time and money. In dialogue with the management she straightened out the trade-in price. She quickly found a mechanic to adjust the tire pressure in all the four wheels to the required PSI. She went with me to the nearby Toyota Service Center to arrange for the removal of the redundant roof rack. Based on my experience, I’d conclude that any educated car shopper would be delighted to meet and work with Olga. More

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A pleasure to visit Gaithersburg Fitzgerald Toyota once more for our third car purchased at your location. Olga Kuznetsova has been our sales representative for the last two purchases. We are extremely gra more for our third car purchased at your location. Olga Kuznetsova has been our sales representative for the last two purchases. We are extremely grateful not just for her expertise and knowledge and patient explanation, but also for the kindness and professionalism she has treated us throughout this sometimes difficult process. We thank her for the help offered on both occasions. Thanks to you all for an excellent experience. Gideon and Dolores More

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