Fitzgerald Toyota Gaithersburg - Service Center

I bought my Hyndai at this dealership and and I dearly love it...AND I got a great deal!! So of course I returned for service and have not been disappointed yet! The service writers are excellent... my f love it...AND I got a great deal!! So of course I returned for service and have not been disappointed yet! The service writers are excellent... my favorites are two brothers Josh K. (sorry, I can't spell the last name...but who cares, he always remembers me and MY name!) and his older brother, (I have dealt with Josh the past 2 times) are friendly, efficient, professional, knowledgeable, very courteous, and always tell me up front how much the service will cost so I can RELAX... because I know there will be no surprises. If I choose to wait, I am kept always kept informed of my car's progress. While waiting snacks and water(bottled COLD) were passed around (REALLY! AWESOME! Vending machines were available but this was the same mix for FREE and offered in a basket! What hospitality...like a fancy hotel!) making the wait seem MUCH shorter and, I must say, most welcome. A very modern large flat-screen TV carried news/entertainment programming while magazines were available with plenty of OVER-SIZED seating everywhere making plus-sized folks like me feel much more at ease. Clean, well-stocked restrooms (yes, one for each gender) right in the waiting area were also a very thoughtful touch. My car was done in the expected amount of time. It was done right. It was washed, vacuumed, and waxed. I am one HAPPY CAMPER. You bet I am coming back to Fitzgerald's Hyndai for service on my car because they are the BEST! and so is Josh K. and his brother. Sorry I can't spell fellas... More

My last service visit for my Hyundai was a great experience, thanks to the staff at Fitzgerald. John Haybrook was extremely knowledgable, explained the situation in laymans terms, and he made sure I experience, thanks to the staff at Fitzgerald. John Haybrook was extremely knowledgable, explained the situation in laymans terms, and he made sure I understood exactly what I was paying for. The manager there runs a very organized efficient team. Thanks! More

Friendly service Mr Brandon kept Me in the loop of what was going on, over all is all good.So far I'm Happy with my car and the way is running. I hope to have a good relationship with FItzgerald since is t was going on, over all is all good.So far I'm Happy with my car and the way is running. I hope to have a good relationship with FItzgerald since is the only dealer near by, I would recomend Mr Brandon to anyone looking to service a Hyundai vehicle More

My truck had an electrical issue with one of the windows. As soon as I pulled into the service lane, someone was there to greet me. The problem was diagnosed quickly and dealt with in due course. The whole s As soon as I pulled into the service lane, someone was there to greet me. The problem was diagnosed quickly and dealt with in due course. The whole service department runs like a well oiled machine. Fitzgerald's competitors could learn a thing or two from these guys. More