Fitzgerald Volkswagen Annapolis

Easiest car buying experience yet The sales staff was upfront and very helpful in getting the car I wanted at the price I could afford. Luis made the paperwork fast and efficient and w The sales staff was upfront and very helpful in getting the car I wanted at the price I could afford. Luis made the paperwork fast and efficient and was friendly the entire way. They'll definitely be the first place I stop when looking for a car next time around More

great purchase experience! I was on my way to buy a CRV but I stopped by the Fitzgerald Volkswagen dealership to check out their SUV. I was impressed how Breton Grant was able t I was on my way to buy a CRV but I stopped by the Fitzgerald Volkswagen dealership to check out their SUV. I was impressed how Breton Grant was able to show us their 3 models, let me do a test drive, gave me a quote on my trade in (done by the rest of the VW team while I was driving) and walked me through all my options in one hour. After I left the dealership to test drive a CRV at the Honda dealership, I returned an hour later and Breton Grant had prepared the VW Tiguan in prevision of my eventual return. He closed the sale and I drove away at 9:00p.m. with my new car. Thank you Breton Grant, great purchase experience! More

Hard to find 2015 Cadillac Escalade I worked with several dealers to acquire a very specific 2015 Cadillac Escalade. John Green from Fitzgerald Cadilac was able to get me the exact car I I worked with several dealers to acquire a very specific 2015 Cadillac Escalade. John Green from Fitzgerald Cadilac was able to get me the exact car I wanted at the lowest price within 48 hours. I was in and out of the dealership within 1 hour and can not recommend them highly enough. My wife loves her new car! More

Purchase of new 2014 CADILLAC XTS Very impressive & enjoyable purchasing experience, & I am rather particular when buying an expensive Cadillac, our 4th. {Bot a CADILLAC, not list Very impressive & enjoyable purchasing experience, & I am rather particular when buying an expensive Cadillac, our 4th. {Bot a CADILLAC, not listed in that block - only listed VWs. Sales Tania Falls was outstanding! She answered my general on-line posting with the auto I wanted, came in on her day off & spent the day in patiently demonstrating exactly the Cadi XTS AWD auto I wanted, patiently did the follow-up with my many questions, etc. AJ was efficient in the paperwork closing, etc. Please commend Tania for her Professionalism. I'm impressed that the Service Dept. achieved the demanding Certification to the International Standard ISO-9000, as I am a Certified Management Consultant in helping companies achieve this. I would recommend Fitzgerald Cadillac & Tania to all my friends. Dr.John N., D.B.A. More

Great Service and Highly Recommend! My family has bought several vehicles from Tom Asher over the years and have always been satisfied with his service. I bought a non Volkswagen from T My family has bought several vehicles from Tom Asher over the years and have always been satisfied with his service. I bought a non Volkswagen from Tom Asher about a year and a half ago and it was a great vehicle. I recently moved into a new apartment and needed to downsize vehicles and knew that Tom would be the guy that could do his best to make the deal. After speaking with Tom about a new 2014 Volkswagen GLI he had on the lot and test driving it, we were able to make a great deal. I would not hesitate to buy another vehicle from Tom or refer family and friends to him. More

Excellent Service The ease of access; timeliness and quality of service were superb. I had a 7:30 appointment, but arrived 20 minutes early and was able to gain immedi The ease of access; timeliness and quality of service were superb. I had a 7:30 appointment, but arrived 20 minutes early and was able to gain immediate access to the maintenance bay. Scott was thorough and efficient. The loaner car was clean and ready. An overall top quality experience. More

Highly reccomend I would highly recommend this dealership to everyone. Every employee is friendly and accommodating. The finance director and sales managers I spoke wi I would highly recommend this dealership to everyone. Every employee is friendly and accommodating. The finance director and sales managers I spoke with were nice and very helpful. I was pleased with my overall experience. More

Purchase Experience I was in the market for a new VW Diesel and test drove both a Jetta and Passat at Fitzgerald a couple of weekends ago. The salesperson was helpful an I was in the market for a new VW Diesel and test drove both a Jetta and Passat at Fitzgerald a couple of weekends ago. The salesperson was helpful and informative and understood I wasn't ready to buy at that point and in no way pressured me. After deciding upon the Passat SEL Premium, I did my homework on Edmunds and Kelley Blue Book and got prices from most of the VW dealers in the DC/Baltimore area. The initial price quoted from Fitzgerald was competitive with the other lower prices in the area and I came to understand a very straight-forward price (price included rebate & destination fee) leaving only the tax, tags, and dealer processing fee to factor in. This was not the case with other prices that were quoted to me from other dealers. Bret Grant was assigned to me through my Edmunds' inquiry. He came in to meet me late on a Friday even though he was off and when I presented him with the lowest price I'd gotten from another dealership, he quickly worked with the sales manager to gain my business. They met the other dealer's price and gave me what I consider a very fair trade-in for my 2003 Passat. Bret is bright, professional and very knowledgeable about VW products. The sale proceeded quickly and smoothly and while both Brett and the Finance Manager, Luis Linero, offered me a variety of additional options/packages to purchase, neither pressured me in any way; they just laid out the options in an informative way. Bret spent an additional hour+ showing me all the features on the car and how to use them. He has since gotten back to me on additional questions I had and the one (only one!) feature he didn't know about when we did the initial orientation. I recommend the Fitzgerald VW staff with whom I worked. More

Craig Kiriokos of is one of the very best people I have ever dealt with in buying a car. He is professional, knowledgeable, honest, courteous and pleasant at all times. That is unusual to find in anyone ever dealt with in buying a car. He is professional, knowledgeable, honest, courteous and pleasant at all times. That is unusual to find in anyone let alone a car salesman. He and his management really did earn my business – not easy to do – I’ve bought 10 cars from dealers over the years and have learned to go thru the back and forth among several dealers in order to arrive at a fair price. With Fitzgerald that process was minimized and with minimal effort I was offered the best price for the vehicle I was interested in buying. I would recommend them to anyone. More

Great experience! Criag was a great salesman that was never pushyy. Only helpful. He gave us a great deal on our trade (Goodbye Ford!) and I couldn't be happier with my new Passat! The finance guy was ni never pushyy. Only helpful. He gave us a great deal on our trade (Goodbye Ford!) and I couldn't be happier with my new Passat! The finance guy was nice and quick. Craig was just knowledgeable and fun. Thank You, Craig! Fahrvergnügen!!! More