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Five Star Albany Chrysler Dodge Jeep Ram

Albany, GA

4.4
108 Reviews

701 E Oglethorpe Blvd

Albany, GA

31705

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108 Reviews of Five Star Albany Chrysler Dodge Jeep Ram

June 04, 2023

Coryn and Devon Cooper are AWESOME! Best dealership experience I've ever had! Very accommodating and personable. More

by Vanessa.1659
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coryn, Devon Cooper
Jun 05, 2023 -

Five Star Albany Chrysler Dodge Jeep Ram responded

Thanks so much for the positive review, Vanessa! its awesome to know that our team provided you with the best dealership experience that you've ever had. We don't take that for granted and greatly appreciate that here at Five Star Albany Chrysler Dodge Jeep Ram, we hope to see you in the future.

May 24, 2023

Coryn did a great job showing us different Jeep models and the advantages of each one. She also helped us get the Jeep that day and setup our different accounts! We enjoyed the day and the experience! More

by Dreaminweaver52
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Coryn and Amir
May 24, 2023 -

Five Star Albany Chrysler Dodge Jeep Ram responded

Five Star Albany Chrysler Dodge Jeep Ram is happy to see that our Sales Team did a great job of showing you different Jeep models, and helping you pick the one that fit best for you. We are glad that you enjoyed your experience here, and hope that you will continue to choose us for your automotive needs.

May 25, 2023 -

Dreaminweaver52 responded

Thank you and we have recommended y’all to our friends!

May 23, 2023

She was a good help with me preaching my car with a good experience she taught me through everything I would recommend her to anybody More

by stephaniecoe1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marian, Harris
May 24, 2023 -

Five Star Albany Chrysler Dodge Jeep Ram responded

Hello, thank you so much for your great 5-star review. It makes us happy to read that our team here at Five Star Albany Chrysler Dodge Jeep Ram was helpful, informative, and provided a good experience for you. Thank you for your recommendation, and take care.

April 26, 2023

Service was great salesman Truvino Sims was awesome would recommend him to family and friends when looking to purchase a automobile. More

by ruthhicks93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Truvino Sims
May 20, 2023 -

Five Star Albany Chrysler Dodge Jeep Ram responded

We are glad you enjoyed great customer service working with our Sales Team at Five Star Albany Chrysler Dodge Jeep Ram. Thank you for your awesome review and for trusting us with your purchasing needs. We are here if you need any further assistance.

April 12, 2023

Customer service was amazing. John the salesman was outstanding, knowledgeable and understanding. I would work with him again. More

by Bmazer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Holloway
May 19, 2023 -

Five Star Albany Chrysler Dodge Jeep Ram responded

Thank you for the excellent rating and review. We are happy to see our Sales Team at Five Star Albany Chrysler Dodge Jeep Ram was very knowledgeable. We thank you for your business.

February 13, 2023

Brought my Truck in to get a sensor repaired( Watched Youtube only takes around 3o minutes to 1 hr.. Also had a bolt that needed to be tightened as the seat made a popping noise. They said right off the More

by evartsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont want to now
Feb 13, 2023 -

Five Star Albany Chrysler Dodge Jeep Ram responded

Hello and thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your service experience with us here at Five Star Albany Chrysler Dodge Jeep Ram. Can you please email me your preferred contact information? Thank you, Demarcus Price General Manager dprice@fivestaronline.net

December 19, 2022

I would like to thank our salesman, Devontae Beals for his excellent customer service and letting us know everything from start to finish about the vehicle we were inquiring on. If we had questions, he di More

by Rosetta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devontae Beals
Dec 19, 2022 -

Five Star Albany Chrysler Dodge Jeep Ram responded

Five Star Albany Chrysler Dodge Jeep Ram is overjoyed to be told that you had such a fine visit with our team, Rosetta. We want to congratulate you on the purchase of your new vehicle. We are here and ready to help with any of your future automotive needs.

July 06, 2022

The most awesome salesman as well as financial dept! ! I recommend you shop there for your next new or used vehicle. Be sure to ask for Bryan Holmes. He is a pleasure to deal with!!! More

by Becky Coley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan and Andre
Jul 12, 2022 -

Five Star Albany Chrysler Dodge Jeep Ram responded

Thanks for taking the time to leave Five Star Albany Chrysler Dodge Jeep Ram this great review. Our Sales Department is glad to have provided you with an awesome experience, Becky. We appreciate the great recommendation and look forward to working with you again.

Jul 25, 2022 -

Becky Coley responded

So, I wrote a great response to the buying of my car a few weeks ago. Even though I bought the.car with no warranty, and haven’t made a payment yet, my air conditioner went out today, and I called to see if they could help me out with getting it looked at. Talk to my salesperson, Brian, not once but twice. He never called me back the first time, then when I called for 2nd time, he informed me their service dept was out 2 weeks, and I would have to do without a/c till then. When I bought the car, I was introduced to a service associate, and was led to believe they would be there for any problems I had. Brian never called me back after my second call to him today. It was all about the sale. I am so discouraged by the treatment I received today. I take back my great review I gave, because sadly, once you sign off on a car, your needs and problems are not important to them. Bad choice on my part to have purchased a scar from them.

December 08, 2021

We bought a 2015 dodge journy drove it two days the Bluetooth module went out from day one when we left lot. It was 1136 to replace. Than looking car over more it has been repaired on the passenger do More

by Chad
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Collen
Dec 09, 2021 -

Five Star Albany Chrysler Dodge Jeep Ram responded

Chad, Thank you for sharing the details of your recent visit. At Five Star Albany Chrysler Dodge Jeep Ram we take customer satisfaction very seriously and I would like the opportunity to further discuss your Dodge Journey sales experience. Would you kindly reach out with your preferred contact details? Best, Demarcus Price General Manager dprice@fivestaronline.net

August 23, 2021

I worked with Glendetta Hicks for the purchase of my car and she has the best customer service I have ever experienced. She has great customer service, communication and very knowledgeable! More

by keyuna.brady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glendetta Hicks