Five Star Albany Chrysler Dodge Jeep Ram

Very satisfied. Went in for a oil change and tire rotation on my 3500 Ram. Was treated like family from start to finish. Great dealership rotation on my 3500 Ram. Was treated like family from start to finish. Great dealership More

I had an an oil change and an recalled airbag replaced. Kayla provides great customer service from beginning to end. The tech Greg was very professional. The lady cleaning and sanitizing was working very Kayla provides great customer service from beginning to end. The tech Greg was very professional. The lady cleaning and sanitizing was working very diligently to maintain a safe environment. Everyone I encountered was nice and friendly. More

Thank you Michael for being so nice! Sevice was great! I give yall 10 stars instead of 5! Thanks ! I'm looking forward to seeing you again!😁 give yall 10 stars instead of 5! Thanks ! I'm looking forward to seeing you again!😁 More

I recommend service to anyone. The staff is great and they are very kind friendly and they do good service to my car. I always bring my car back down here.they are number one in my book they are very kind friendly and they do good service to my car. I always bring my car back down here.they are number one in my book More

Great customer service! Will definitely be back!! These guys are hard working and Rebekah Hurwitz took great care of me!!! Thanks for everything you guys!! guys are hard working and Rebekah Hurwitz took great care of me!!! Thanks for everything you guys!! More

I had an amazing experience with the service department. Rebekah was clear with all my options and needs. The work was in a timely manner Rebekah was clear with all my options and needs. The work was in a timely manner More

Worst dealership I have ever had to deal with. They are rude to customers and very unprofessional. Would never recommend this dealership to anyone. They said they would contact Chrysler to get my navigatio rude to customers and very unprofessional. Would never recommend this dealership to anyone. They said they would contact Chrysler to get my navigation fixed and it has taken over a week. Contacted them to see if they had an update and they said they were still waiting so I contacted the customer help number and Chrysler said they had no record of where that dealership even sent them anything on my Jeep to get my navigation replaced. More

Dishonest and pushy I went to this dealership Looking for a Toyota Camry. I had spoken on the phone to Aaliyah but since she was not there when I arrived I dealt with Te I went to this dealership Looking for a Toyota Camry. I had spoken on the phone to Aaliyah but since she was not there when I arrived I dealt with Terry. He advised me that they had A Camry in another location, which I think was In Alabama, and óthey would be glad to bring it and let me look at it. It was discussed that I would in no way be obligated to purchase the vehicle If I did not want it. He then asked me if I would be willing to give them a check for three or four hundred dollars to show good faith in the fact that I would come in and look at the vehicle. In hindsight I realized it was not ethical for me to be asked to do that And I should have refused. But I gave them a check for $300. My mistake. When I came back to look at the vehicle., which was a very nice vehicle, I advised them that this was the first vehicle that I had actually looked at other than online and needed to shop around and see what else was out there that I might be interested in. On this occasion I did meet and deal with Aaliyah but Zodie, who I think it's the service manager, was also present. They both I asked if I would be interested in going to one of their other locations nearby and look at other vehicle which I agreed to. At that time I asked for the return of my check until I Made a decision and was informed by Zodie that it was non-refundable. I advised him that he had just lost a potential customer and that I was on my way to the bank to stop payment, which I did. Had he not intervened and allowed Aaliyah and I to continue they might have eventually made a sale. I think what they did was probably illegal . People like him are the reason that car salesmen have a bad reputation. More

Don't buy a car there very bad business man theey ripped me off sold me a car with a bad tranny with 30 thousand miles on it his name was veto me off sold me a car with a bad tranny with 30 thousand miles on it his name was veto More