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Five Star Chevrolet Cadillac Buick GMC

Warner Robins, GA

4.6
422 Reviews
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495 Watson Blvd.

Warner Robins, GA

31093

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Showing 422 reviews

August 13, 2018

New to town The staff was professional and very helpful. They told me about an issue with my tires but they didn't push me to buy. I would have given them a five More

by dick8302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 14, 2018 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello, We appreciate you bringing your experience to our attention. While we are happy to hear you felt our team was very helpful and professional; I would like to learn more about your check out process. If you are available, please contact me at jshaughnessy@fivestaronline.net. Best, Jeremy Shaughnessy General Manager jshaughnessy@fivestaronline.net

July 25, 2018

Great buying experience. I just bought a 2018 Chevy Silverado. My salesman was Sean Grove. He did a great job, very professional. Thanks to Brad the sales manager also. More

by radtech
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Grove
Jul 25, 2018 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello there, thank you so much for sharing your great review with us! We are thrilled to hear Sean and Brad provided you with excellent service. It was a pleasure working with you. Congratulations on your new 2018 Chevy Silverado! We hope to see you again in the future.

June 16, 2018

Dealership Had issues, dealer willing to right the ship on this. Cant go wrong working with Andy as he attempts to do everything in his wheelhouse for you. More

by Biggeo15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy from service and a salesperson
Jun 25, 2018 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi George We have received your review and have shared it with the staff. We will make sure they are aware of the situation if they are not already.

April 14, 2018

Best service! Thank you!That's was the smoothest purchase I ever made from a dealership. These guys are awesome! I definitely recommend anyone in the car buying nee More

by Happycarbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keven Noel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Christmas
Apr 15, 2018 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to share your five-star experience with us! We were glad to help you have a smooth purchase experience. We appreciate the recommendation, and we hope to serve you again in the future.

February 17, 2018

Dishonest I have been a loyal customer since 2014 & I have purchased 3 cars in that time but after my experience on 3-10-18 by the used car manager & his boss I More

by Mr.Mitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Antwan
Mar 30, 2018 -

Five Star Chevrolet Cadillac Buick GMC responded

Mr. Mitchell - we are very sorry to hear you were dissatisfied with your experience. We would like an opportunity to discuss it with you directly. Can you please contact me or my management team so we may speak with you? Please ask for me, Brad Williams or Alan Johnson. Thank you. Jeremy Shaughnessy - General Manager

December 18, 2017

Customer serrvice Very professional and helpful. Meet you as soon I drive in the service bay and ask the problem and or what they can do for me. More

by SMCCAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Solt
December 06, 2017

Great service Highly satisfied with Chris in service department. He communicates with me often and he kept me updated on the status of my repairs. I would definitel More

by Moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2017

Good. Good service, expensive, but good. Car went off of warranty at 50,000 miles. Received a service Leigh told indicating my tire pressure system needed s More

by Mrs,Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember individuals name
November 13, 2017

Body shop repair Insurance claim repair. Body shop did a great job with repairing truck bed and matching paint. I was regularly updated on the progress of repairs. More

by Luczun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Marc
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2017

Hit & run insurance claim Repairs were done in a timely manner and I'm very satisfied with the results. The staff and service department were friendly. Nothing else to say ,, More

by Sanfy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew in service Dept
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