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Five Star Chevrolet Cadillac Buick GMC - Service Center

Warner Robins, GA

3.9
149 Reviews

149 Reviews of Five Star Chevrolet Cadillac Buick GMC - Service Center

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June 28, 2021

The service was excellent as was Drew the service writer got my tires in and installed the same day highly recommend five star Chevrolet service and sales More

by vplee1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew
Jun 30, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi, Thank you for choosing Five Star Cadillac of Warner Robins! We are glad to hear our Service Team was able to get your new tires installed as quickly as possible. Please come back and see us for any future automotive needs.

June 16, 2021

Great experience at Five Star service department. Shawmon my service rep was knowledgeable and professional. She answered all my questions. Everyone was polite . Always a positive experience at Five Star ser More

by Dissatitisfied1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawmon
Jun 17, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for the kind review! We are pleased to know that you had a great experience working with our Service Team. We hope to see you again here at Five Star Cadillac of Warner Robins.

June 05, 2021

The individual who checked me in and out was very knowledgeable and professional. My vehicle was ready when he said it would be and as a courtesy it was cleaned. He scheduled my vehicle for another v More

by james_pthompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Donahue
Jun 07, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi James, Thank you very much for your positive review. We are thrilled you had such a great and efficient experience with our service team. We appreciate your recommendation and we look forward to your next visit with us. Thank you for choosing Five Star Cadillac of Warner Robins.

May 28, 2021

The only suggestion I have is: More signage is needed for first time customers directing them to the entrance to your service bay. Other than that everything was first class! More

by larrywcallaway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember!
May 28, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi there, thanks for your feedback! We're glad to hear you had a positive experience with our team. We truly appreciate your support and will be sure to share your comments with our Management Team. We hope to serve you again in the future.

May 16, 2021

I was pleased with the services. My vehicle was ready when promised and the prices were competitive. The Service Attendant was very helpful and made me and my spouse feel comfortable. I plan to visit th More

by jhkinchen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
May 17, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for the kind review. We are glad to know that you had a great experience with our Service Department. We hope to work with you again in the future!

April 20, 2021

The dealership provided me with a appointment for the necessary air bag recall notice I received. They took my vehicle on time and finished the work quickly and neatly. More

by frog 102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Donahue
Apr 21, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for visiting Five Star Cadillac of Warner Robins! We are happy to know that you enjoyed our services. We look forward to working with you again!

April 20, 2021

Letting me know what going on with my truck and what they found an letting me know it time to update on service needs to be done and that’s great they do that More

by hvparker1950
Customer Service
Recommend Dealer
Yes
Employees Worked With
Keith martinez
Apr 21, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for choosing Five Star Cadillac of Warner Robins! We are happy to know that you enjoyed the services we provided for your truck. We look forward to working with you again!

April 01, 2021

I brought my car in on February 19, 2021 for regular services that was due in February 2021 to get oil changed, tires rotated, all that comes with regular maintenance and also to have a new cab filter More

by TERESA BOGGS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello Teresa, We have received your review and a member of our team will be following up. Best, Jeremy Shaughnessy General Manager jeremys@fivestaronline.net

March 16, 2021

Excellent customer service and vehicle service! I would recommend purchase and service from here. The facility was clean and the staff is very nice and friendly. More

by Chelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Martinez
Mar 17, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you, Chelly, for taking the time to share your excellent experience with Kevin and Keith in our Service Department! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Five Star Chevrolet Cadillac Buick GMC.

March 03, 2021

My experience with this dealership was a pleasant one from start to finish. The staff was courteous and very efficient. I would definitely recommend them to my friends. More

by gbduck
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whitney Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you! We are glad you had a 5-star experience here at Five Star Chevrolet Cadillac Buick GMC!

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