Back

Five Star Chevrolet

Carrollton, TX

4.9
1,469 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
Contact Dealership

1735 SOUTH I-35E

Carrollton, TX

75006

Directions

By Type

Showing 1,469 reviews

May 28, 2025

Jessy had me in and out for my first traverse oil change. Very professional and quick! Thank you! I’ll see yall next time! More

by kholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Selbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylin Holbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Five Star Chevrolet responded

Kholbrook, We're so glad to hear that Jessy and the Five Star Chevrolet service team provided such a professional and efficient experience for your first oil change!. Thank you for your business, and we look forward to seeing you when your Traverse needs future care. In the meantime, reach us at 972-389-6700 should you need our vehicle advice. Safe travels and thanks again, Chris Selbach, Service Director

May 28, 2025

My service advisor kept me updated throughout the repair progress. Pricing was fair and honest. They even sent me a video showing the technicians findings! Brian has always taken care of my Corvette and Tah More

by Scoutsout44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Five Star Chevrolet responded

Thank you, Scoutsout44, for taking the time to share your service experience at Five Star Chevrolet. Brian is always focused on efficient communication. When you have questions about either of your vehicles, don't hesitate to call 972-389-6700. We look forward to helping you enjoy your rides. Best regards, Chris Selbach, Service Director

May 28, 2025

5 Star Chevy service is amazing. My advisor Brian has always taken care of my vehicles. He is extremely knowledgeable, honest and upfront. They even send a video showing what the tec More

by Scoutsout44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Five Star Chevrolet responded

Scoutsout44, Transparency is a priority at Five Star Chevrolet. Thank you for trusting Brian and our service team to care for your vehicles. Whenever you need our knowledge or expertise, give us a call at 972-389-6700. We appreciate you! Take care, Chris Selbach, Service Director

May 26, 2025

Andreas in Sales and Lee in Finance took care of me. They worked with me and I am very happy with the results. Professionals all the way! More

by ktenos73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Five Star Chevrolet responded

Congratulations, ktenos73, on your purchase at Five Star Chevrolet! Andreas, Lee, or I can be reached at 972-389-6700. We are focused on complete customer satisfaction. Let us know how we can help with technical or maintenance questions. Thank you for your endorsement and business. Best regards, Alan Brown, General Manager

May 25, 2025

Amanda was amazing. I knew exactly when my car was going to be ready! Perfect! More

by kerrimillard34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Five Star Chevrolet responded

Thank you, kerrimillard34, for taking the time to recognize Amanda and the Five Star Chevrolet service team. We are truly grateful for your kind words and welcome any additional vehicle questions at 972-389-6700. We want you to enjoy your ride. Take care, Chris Selbach, Service Director

May 22, 2025

My salesperson Austin did a great job coordinating the service, window tinting, and picking up the tags. My service advisor Bryce did a great job of keeping me informed. More

by casselsg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Five Star Chevrolet responded

Casselsg, We're thrilled to hear that Austin did such a great job coordinating everything for your vehicle, from service and window tinting to picking up your tags! And it's fantastic that Bryce, your service advisor, kept you so well informed throughout the process at Five Star Chevrolet. We truly appreciate you highlighting their efforts in making your experience seamless! Let us know when we can be of service again at 972-389-6700. Best regards, Chris Selbach, Service Director

May 21, 2025

Thursday, I had inquired about my car on the website and that night, Austin sent me a video of it! We communicated via email and neither my husband or I could get to the dealership Friday so made arrangemen More

by jmclark828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Five Star Chevrolet responded

Congratulations, jmclark828, on your purchase from Five Star Chevrolet. Austin and your sales team remain available at 972-389-6700. We want to make certain you enjoy every mile in your VW. Thank you for shopping with us and please stay in touch. Best regards, Alan Brown, General Manager

May 19, 2025

I have purchased many many vehicles over the past 40+ years and I have just purchased my second Colorado from 5 Star Chevrolet and in my opinion they are one of the best and most professional dealerships More

by robmartin56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Butler
May 20, 2025 -

Five Star Chevrolet responded

Thank you, robmartin56, for endorsing John and returning to Five Star Chevrolet. We are excited to help you enjoy your new truck. Reach John and our staff at 972-389-6700 for technical or maintenance help. Your loyalty means a lot to all of us. Congratulations! Best regards, Alan Brown, General Manager

May 17, 2025

I honestly wish I had come here first when shopping for a car. I had been so overwhelmed and wanted to just give up. But I came here and was able to meet Lloyd who is extremely helpful and kind. He helped me More

by Tyreshacleaver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Five Star Chevrolet responded

Tyreshacleaver, We are glad you made it to Five Star Chevrolet. Lloyd is focused on customer experience and continues to be focused on you. Call 972-389-6700 if you have questions about your purchase. Your complete satisfaction is the goal. Congratulations and thank you for shopping with us. Best regards, Alan Brown, General Manager

May 16, 2025

I had an outstanding experience at Sam Pack Chevrolet’s service department! The team went above and beyond, providing exceptional service from start to finish. They arranged a ride to and from work, keepin More

by jtreed22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Five Star Chevrolet responded

Thank you, jtreed22, for taking the time to share your kind feedback for the Five Star Chevrolet service team. Communication is a priority and we always welcome your vehicle questions at 972-389-6700. We want you to enjoy every mile in your vehicle. Safe travels and please call on us again. Best regards, Chris Selbach, Service Director

1
...