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Rosa Lerma
Rosa Lerma at Five Star Chevrolet
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Rosa Lerma

Customer Service

Five Star Chevrolet

1700 S Interstate 35E
Carrollton, TX 75006

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5.0
66 Reviews

Dealership Experience

6 yrs

Industry Experience

26 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

5.0

66 Reviews

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66 Reviews of Rosa Lerma

April 18, 2024

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Employee Rating

I think the whole staff knows me by now👍🏾. But Mr. Brian always takes my vehicle & myself in consideration to make me smile once I leave facility More

by Coachtonya.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Withem

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Apr 19, 2024

Five Star Chevrolet responded

Coachtonya.young, You are an intrical part of Five Star Chevrolet and Brian is focused on making certain you are satisfied with our work. Whenever you have questions about your vehicle, we are here for you at 972-389-6700. Thank you for being our customer and friend! Best regards, Chris Selbach, Service Director

April 11, 2024

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Employee Rating

Great dealership awesome service the best place to buy a car or truck and to get it serviced come to five star Chevy in Carrollton you won’t be disappointed! More

by Chris
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Withem, Amanda Agosto, Alan Brown, Jessy Barrientos

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Apr 12, 2024

Five Star Chevrolet responded

Chris, Thank you for sharing your positive visits with Five Star Chevrolet! It's fantastic to hear that you had such a great experience with both buying and servicing your vehicle with us. Word-of-mouth recommendations like yours are invaluable, and we are grateful. When you have future needs, we will look forward to hearing from you at 972-389-6700. Sincerely, Alan Brown, General Manager

December 16, 2023

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Employee Rating

5Star Chevrolet has been our go-to dealer for at least 15+ years. Alway excellent! More

by kent_anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bee Hernandez, Amanda Agosto

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Dec 17, 2023

Five Star Chevrolet responded

Kent_anita, We thrive on making your car happy at Five Star Chevrolet We're always here for you - just call 972-389-6700. We love hearing from you! Thank you, Chris Selbach, Service Director

December 15, 2023

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Employee Rating

Always excellent service at 5* Chevrolet, service & sales. Especially Amanda in Service and Lloyd in Sales! More

by kent_anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bee Hernandez, Amanda Agosto, Alan Brown, Lee Nolen, Giovanni Dichiara

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Dec 16, 2023

Five Star Chevrolet responded

Thank you, Anita, for your loyalty and support of Five Star Chevrolet. We appreciate this recognition of our staff and we look forward to hearing from you in the future at 972-389-6700. We value the opportunity to help you enjoy your vehicle. Best regards, Chris Selbach, Service Director

November 30, 2023

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The service was excellent! The staff was super nice. Excellent communication. Will go again! Thank guys! More

by Lettyr2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto , Bryce Cassels

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Dec 01, 2023

Five Star Chevrolet responded

Lettyr2009, Thank you for endorsing the Five Star Chevrolet service staff. Our team wants you to be knowledgeable and comfortable with your vehicle. When you have questions, don't hesitate to reach us at 972-389-6700. Safe travels, Chris Selbach, Service Director

September 23, 2023

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Another great experience, Amanda was fantastic as usual and Rosa was once again excellent accommodating the service schedule need, both are excellent ambassadors for the brand. I regulary recommend the dea More

by STEVE07121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto

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Sep 24, 2023

Five Star Chevrolet responded

STEVE07121, We always appreciate the kind words shared by our customers. Thank you for sharing yours for Amanda, Rosa, and the Five Star Chevrolet service staff. Let us know when we can help in the future at 972-389-6700. We will be ready for you. Take care, Chris Selbach, Service Director

September 20, 2023

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Employee Rating

They took good care of my vehicle asap very satisfied things went smoothly I will always take my vehicle there for all repairs More

by Prettylady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Withem , Nathan

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Sep 21, 2023

Five Star Chevrolet responded

Hello Prettylady, Your satisfaction is our top priority at Five Star Chevrolet, and we value your business. We understand that you have choices when it comes to where you care for your vehicle, and we are honored that you have chosen us as your preferred automotive partner. Don't hesitate to reach Brian, Rosa, Nathan, or me at 972-389-6700. We look forward to serving you again. Thank you, Chris Selbach, Service Director

September 01, 2023

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Employee Rating

As always, thanks for the fast turnaround time, early morning greetings & getting to meet new faces. More

by Coachtonya.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JR Lopez

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Sep 02, 2023

Five Star Chevrolet responded

Thank you, Coachtonya.young, for recognizing Rosa, JR, and the Five Star Chevrolet service department. We genuinely hope to have the privilege of serving you again and exceeding your expectations. Call on us again at 972-389-6700. Best regards, Chris Selbach, Service Director

August 25, 2023

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Employee Rating

Jessy is a great service advisor. We're always pleased after taking our truck to Sam Pac Chevrolet! Her customer service is always superb. More

by Tallie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Barrientos

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Aug 26, 2023

Five Star Chevrolet responded

Hello Tallie, Your endorsement of Jessy, Rosa, and the Five Star Chevrolet service team is very much appreciated. Customer care is a priority and we look forward to serving you again. Please reach Jessy at 972-389-6700 to schedule your next appointment. Thank you, Chris Selbach, Service Director

July 22, 2023

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Employee Rating

This was my 2nd time in for routine scheduled service and the experience was once again well above expectations. Amanda, is an excellent ambassador for the brand, she has consistently gone above and beyond.. More

by STEVE07121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto

Helpful
Report | Print
Jul 22, 2023

Five Star Chevrolet responded

Hello STEVE07121, Thank you for returning to Five Star Chevrolet for your vehicle's care. Your recommendations have been truly appreciated and we look forward to hearing from you again at 972-389-6700. We are here to address all of your vehicle concerns. Thanks again, Chris Selbach, Service Director

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