
Five Star Chevrolet
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Jessy had me in and out for my first traverse oil change. Very professional and quick! Thank you! I’ll see yall next time! Very professional and quick! Thank you! I’ll see yall next time! More
My service advisor kept me updated throughout the repair progress. Pricing was fair and honest. They even sent me a video showing the technicians findings! Brian has always taken care of my Corvette and Tah progress. Pricing was fair and honest. They even sent me a video showing the technicians findings! Brian has always taken care of my Corvette and Tahoe and all of my service needs. He goes above and beyond every time. I trust my service needs to 5-Star Chevrolet because of Brian the service Advisor More
5 Star Chevy service is amazing. My advisor Brian has always taken care of my vehicles. He is extremely knowledgeable, honest and upfront. They even send a video showing what the tec My advisor Brian has always taken care of my vehicles. He is extremely knowledgeable, honest and upfront. They even send a video showing what the technician is finding. 100% transparency and honesty are rare these days, Brian has always done right by me. I trust him with all of my service needs. More
Andreas in Sales and Lee in Finance took care of me. They worked with me and I am very happy with the results. Professionals all the way! They worked with me and I am very happy with the results. Professionals all the way! More
Amanda was amazing. I knew exactly when my car was going to be ready! Perfect! I knew exactly when my car was going to be ready! Perfect! More
My salesperson Austin did a great job coordinating the service, window tinting, and picking up the tags. My service advisor Bryce did a great job of keeping me informed. service, window tinting, and picking up the tags. My service advisor Bryce did a great job of keeping me informed. More
Thursday, I had inquired about my car on the website and that night, Austin sent me a video of it! We communicated via email and neither my husband or I could get to the dealership Friday so made arrangemen that night, Austin sent me a video of it! We communicated via email and neither my husband or I could get to the dealership Friday so made arrangements to meet up first thing Saturday so gave Austin my number and said we would be there by the time they opened. We arrived and, not only was Austin there to greet us, but he had the car parked by the entrance for us to test drive. I'm unfamiliar with the area, but he was able to casually guide us around and made the experience very comfortable for us. I've been wanting the VW Atlas for years and knew it was time to trade in our van for one... we just hadn't quite found The One or the one with the right price. He gave us a quote and when we still couldn't make it happen by paying cashing, he went and spoke with the GM and they came out and gave us a new quote that had me smiling with pure joy when my husband said "okay!". Due to unforeseen circumstances with maintenance on the car, we didn't get to drive home with it Saturday, but Austin remained in contact with me to make sure the car was in tip top shape before we took it from them. Getting the call today that it was ready, was the best news ever! He delivered it to my work (school) and explained some more things to me and then took my van. Everyone at outside duty were in awe of the service I received and told them to car shop with Austin and Sam Peck's Chevrolet in Carrollton!!! Thank you, Austin!!! More
I have purchased many many vehicles over the past 40+ years and I have just purchased my second Colorado from 5 Star Chevrolet and in my opinion they are one of the best and most professional dealerships years and I have just purchased my second Colorado from 5 Star Chevrolet and in my opinion they are one of the best and most professional dealerships around. my salesman, John Butler was very knowledgeable and helpful in my purchasing these trucks. I plan to buy some more vehicles in the near future and I would prefer to buy from John again, More
I honestly wish I had come here first when shopping for a car. I had been so overwhelmed and wanted to just give up. But I came here and was able to meet Lloyd who is extremely helpful and kind. He helped me car. I had been so overwhelmed and wanted to just give up. But I came here and was able to meet Lloyd who is extremely helpful and kind. He helped me get into the car I wanted and the process was super easy! More
I had an outstanding experience at Sam Pack Chevrolet’s service department! The team went above and beyond, providing exceptional service from start to finish. They arranged a ride to and from work, keepin service department! The team went above and beyond, providing exceptional service from start to finish. They arranged a ride to and from work, keeping me on schedule while my car was being serviced. Throughout the day, I received regular updates on the progress, which gave me peace of mind. The technician even sent a personalized video showing the work being done, which was incredibly transparent and reassuring. Best of all, the repairs were completed right on time as promised. The professionalism and customer care were top-notch, and I’ll definitely be returning to Sam Pack Chevrolet for any future service needs. Highly recommend! More