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Five Star Chevrolet

Carrollton, TX

4.9
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,458 reviews

June 06, 2019

Best service advisor!!!! Brian is the best service advisor anyone can hope for , he is awesome and goes beyond any expectations to help you and also explains everything possib More

by Jason C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2019 -

Five Star Chevrolet responded

Jason, Our goal is to keep you and your vehicle safely on the road and it is great to hear Brian is doing a good job. We are available at 972-389-6700 for all of your vehicle care concerns. Thank you for choosing the Service Center at Five Star Chevrolet. Regards, Joe Marchbanks, Service Manager

May 30, 2019

Impressed by your service I took my daughter's vehicle in for service and received great service from Amanda Yarbro. She kept me informed of the progress and alerted me of thin More

by montes_felix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Five Star Chevrolet responded

Keeping your daughter safe on the roads and giving you peace of mind is important to all of us at Five Star Chevrolet. Thank you for sharing your experience and when either of you has concerns please give us a call at 972-389-6700. Take Care, Joe Marchbanks, Service Director

May 27, 2019

Great customer service David Stephenson at 5 star Chevrolet did a fantastic job on selling me my used car. I came in around 7 pm and he stayed till almost midnight helping m More

by Shannong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood, Jeff Mauldin, David Stephenson
May 28, 2019 -

Five Star Chevrolet responded

Shannong, Thank you for sharing your comments and our team really appreciates your 5-star rating. If David, Jeff, or I can help with future auto needs we are available at 972-389-6700. We appreciate having earned your business. Take Care, Michael Leatherwood, Customer Relations Manager

May 30, 2019 -

Five Star Chevrolet responded

David and our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new vehicle and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2019

Thank you Called made an appointment was greeted and service tended. Came to pick up truck was nice and clean. Thank you all for making it easy. More

by Edc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2019 -

Five Star Chevrolet responded

Edc, We love hearing that we exceeded your expectations. Our goal is to serve you with quality care at every visit. Please let Brian or me know if you have questions in between visits at 972-389-6700. You are a valued customer at Five Star Chevrolet. Take Care, Joe Marchbanks, Service Manager

May 22, 2019 -

Five Star Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive service experience at Five Star Chevrolet Carrollton. We hope to be of service to you again in the future. Best wishes!

May 19, 2019

Brake repair Brian helped overcome some ship equipment failure that was unusual. Kept me in the loop and helped make a long repair tolerable. Good job Brian! More

by CB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Five Star Chevrolet responded

CB, Thank you for your patience during the service repair. Brian and I are available for any additional questions at 972-389-6700. We appreciate your business and look forward to helping you again. Take Care, Joe Marchbanks, Service Manager

May 18, 2019

Great Service I purchased my 2018 Cruze from them. The salesman, managers, service personnel go out of their way to make sure you are satisfied. I would recommend t More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood
May 18, 2019 -

Five Star Chevrolet responded

CJ, You are a valued customer at Five Star Chevrolet and we are grateful for your loyalty to both our sales and service teams. When we can help with future auto needs we welcome your calls at 972-389-6700. Thank you for being our customer! Take Care, Michael Leatherwood, Customer Relations Manager

May 17, 2019

Best experience so far I came in and worked with Brian, he was efficient and quick to get things done. He worked with me to get my vehicle prepped and ready for state inspec More

by Bbking15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2019 -

Five Star Chevrolet responded

Bbking15, Thank you for choosing Five Star Chevrolet for your auto maintenance and service. When you need additional care for your vehicle Brian and I are available to help at 972-389-6700. We value your business and comments. Take Care, Joe Marchbanks, Service Manager

May 17, 2019

Awesome Experience So Far ! I scheduled an appointment with Five Star Chevrolet for an oil change on my Traverse 2019. I definitely did not except amazing customer service. Brian More

by jessimora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2019 -

Five Star Chevrolet responded

jessimora, How kind of you to take the time to share your comments regarding your visit with Brian and our Service Center. Brian or I am available for all of your future concerns at 972-389-6700. We plan to keep you and your Traverse safely on the roads for years to come. Thank you, Joe Marchbanks, Service Manager

May 17, 2019

Thank you chevrolet five star thanks to Mr. Brian Withem, a very kind person, very respectful, very polite, thanks to him we were able to buy the car, thank you More

by Salimcapetillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood
May 17, 2019 -

Five Star Chevrolet responded

Salimcapetillo, It is great to hear from you and we are excited to have your business at Five Star Chevrolet! As you get familiar with your purchase please keep in mind we are here to continue serving you. So, please stay in touch at 972-389-6700. Thank you for your business, Michael Leatherwood, Customer Relations Manager

May 15, 2019

Committed to customer satisfaction I'm always satisfied with the work Five Star Chevrolet does on my car and with the help that Brian Withem provides. I brought my car in because the re More

by jankmcjanker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019 -

Five Star Chevrolet responded

Taking care of our customers is our #1 goal. Thank you for taking the time to recognize Brian for doing his job to make sure you will continue to be safe on the road. You are a valued customer at Five Star Chevrolet and we are here to serve you at 972-389-6700. We appreciate your review and business. Safe travels, Joe Marchbanks, Service Manager

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