Five Star Chevrolet

Committed to customer satisfaction I'm always satisfied with the work Five Star Chevrolet does on my car and with the help that Brian Withem provides. I brought my car in because the re I'm always satisfied with the work Five Star Chevrolet does on my car and with the help that Brian Withem provides. I brought my car in because the rear brakes were ear-piercingly loud. Not only is he excellent at keeping me up to date with the status of my vehicle, but when I brought it in he said the car started slower than he would've expected. I actually couldn't tell the difference at all, but he suspected the battery. Once I arrived to pickup the car after the work was done, he told me that they got the work done on the brakes and the battery was replaced under warranty. Wow. Really all I cared about was getting the brakes sorted, but to get the battery replaced under warranty too was really awesome. He could've said nothing and done nothing, but instead he went above and beyond. Thanks Brian. More

Would Recommend only missed one item Brought the truck in for a leak in the differential, state inspection and oil change. I asked specifically to have the differential cleaned off so I Brought the truck in for a leak in the differential, state inspection and oil change. I asked specifically to have the differential cleaned off so I could keep an eye on it to make sure it wasn't leaking anymore but that was not done. I didn't have time to wait for it so I left. Tried to give feedback when they called but was transferred to someone's voicemail. Other than that it was fine. They were able to get me on the next day and repairs were completed the following day. Majority was covered by warranty which was great. More

Outstanding Customer Service I was in and out quickly. Brian Withem was very professional and personal. He saw to it that I received a loaner car while my work was being done. I was in and out quickly. Brian Withem was very professional and personal. He saw to it that I received a loaner car while my work was being done. He also texted me with any updates. I appreciated his help more than he knows. Thank you so much for the service you provide. I won't go anywhere else. You are definitely a 5 Star dealership. :-) More

Excellent service from Amanda Yarbro I had the worse possible experience that can happen to a traveler going from Houston, TX to Storm Lake, IA when the check engine light turned on just I had the worse possible experience that can happen to a traveler going from Houston, TX to Storm Lake, IA when the check engine light turned on just a few hours into my trip. The next dealership in route was Five Star Chevrolet where I was greeted by Amanda Yarbro. Immediately she was very reassuring, comforting and knowledgeable. She made every effort to assure me they would get to the bottom of my issues by getting my vehicles in right away to get checked out, checking to make sure it was covered under warranty (she had to find the # of my extended warranty company) and very professionally explaining to me the problem as well as how to get it fixed. Just a great overall experience from an unfortunate situation. I was very impressed with her customer service skills and this dealership is fortunate to have someone of her caliber representing them. It takes a lot for me to get to take the time to get online and write a review but she left such an impression on me that I felt compelled to do so. Amanda went far above and beyond to make sure I was more than satisfied, great job Amanda and Five Star Chevrolet! More

Great service effort and follow through from Brian Withem I brought my truck for AC service, was easy in and out. I was updated throughout the process and my truck was ready exactly as promised. I had to pic I brought my truck for AC service, was easy in and out. I was updated throughout the process and my truck was ready exactly as promised. I had to pickup my daughter from school and schedule was tight on pick up date, the service rep (Brian Withem) was diligent in getting me processed and back on the road, in my truck, not wasting a minute. The AC works great now, just in time for Texas summer! Thanks 5 Star and thanks Brian, I’ll be back! More

Excellent service in the service department Amanda was my service advisor and she everything that she could to help me with my car that is basically falling apart. She went out of her way to get Amanda was my service advisor and she everything that she could to help me with my car that is basically falling apart. She went out of her way to get all of the top people to figure it out and help me out with pricing and explaining the situation as to how to fix the issues step by step. She is an asset to your company Thank You, Jody Bolina More

Best...Buying...Experience...Ever! From the moment my wife and I met our salesman, Lloyd Facen, until the time we took delivery of our new 2019 Silverado we felt like our concerns and n From the moment my wife and I met our salesman, Lloyd Facen, until the time we took delivery of our new 2019 Silverado we felt like our concerns and needs were addressed every step of the way. I hate the feeling of going into a car dealership (generally speaking) as there always seems to be that pressure that sales people try to put on you. Not this time! Everyone, from the general manager (who introduced himself to us) down to the service people were all very easy going and pleasant to deal with. This is the best experience that I have ever had at a dealership purchasing a new vehicle. I highly recommend them if you are in the market for a good car buying experience . I can see why they were rated #1 dealership for 2018! P.S. : Ask for Lloyd... he is a great guy! More

Great car They took great care of me. I haven't had a new car since 2012. With all the new technology that the new cars have I was completely lost. After they h They took great care of me. I haven't had a new car since 2012. With all the new technology that the new cars have I was completely lost. After they had sold me the car they took 2 hours to give me a lesson and how everything work. Very positive experience. More

Honest Respectful Trusted Got a great deal on a barely used car. Able to negotiate a price for a vehicle that was best for my price range. Wonderful communication and friendly Got a great deal on a barely used car. Able to negotiate a price for a vehicle that was best for my price range. Wonderful communication and friendly employees around every corner. Left with a smile on my face and a pretty sweet car. Thank You Lloyd and Jason!!! More

Very pleased Yesterday I purchased a new suv at Five Star Chevrolet and I’m so glad I came across them in my online search! From start to finish everyone was pleas Yesterday I purchased a new suv at Five Star Chevrolet and I’m so glad I came across them in my online search! From start to finish everyone was pleasant to work with. My initial contact was with a salesman named Jason Wilde who sent me a video and pictures of the equinox I was interested in. He didn’t blow my phone up which I appreciate. I was running late to my appointment with him so I was helped as soon as I arrived by another salesman named Lloyd. I came in frustrated and guarded due to a bad experience at a different dealership the day before which I shared with Lloyd. He was very professional and laid back in his approach of explaining how five star does business. When I was hesitant he wasn’t pushy. In fact he was quite patient and understanding of my disposition. when it time to test drive he pulled the car as close to the entry door as possible so that the rain didn’t mess up my hair :) Lloyd was thorough with showing me the car and suggested test driving on the highway and bumpy roads so I could get the full experience of what the equinox can do. I appreciated that. I decided to purchased and then I worked with another Jason in finance. He was very nice and helpful and laid back. Jason made everything smooth and calm with finance and was able to get me the lowest rate I’ve ever got in a car. I was shocked!! Afterwards the other Jason helped me set up onstar and gave me other useful information. Overall I am very pleased with everyone I dealt with yesterday and would highly recommend these guys. Smooth transaction from start to finish More