Five Star Chevrolet

Great I've purchased from other five star locations and this location maintained their high standard. They will continue to receive my service and will reco I've purchased from other five star locations and this location maintained their high standard. They will continue to receive my service and will recommend it to friends. More

Amazing, friendly, fun service Eddie was incredible! I super appreciated his candor and friendliness. He was very helpful, understanding, and treated me with respect. While it to Eddie was incredible! I super appreciated his candor and friendliness. He was very helpful, understanding, and treated me with respect. While it took a while (6 hours total) partially due to waiting for my spouse to arrive to finish everything, he made sure I was comfortable and taken care of. More

Excellent Experience!! David Stephenson was great to work with! He was extremely transparent about the price and very helpful with showing me all of the features. The rest David Stephenson was great to work with! He was extremely transparent about the price and very helpful with showing me all of the features. The rest of the staff was great as well. I was given a very thorough explanation on how the Chevrolet app works. David even volunteered to drive my new Tahoe to my house 30 minutes away since I had two cars at the dealership!! Overall, it was the best car buying experience I've ever had. More

Outstanding Customer Service In the past few months my car was serviced at the Carrollton, Texas Five Star Chevrolet. I have worked with the sevice department manager, Joe and his In the past few months my car was serviced at the Carrollton, Texas Five Star Chevrolet. I have worked with the sevice department manager, Joe and his team, Amanda, Brian, and Jeff. When I arrived I was greeted immediately. The staff was friendly, knowledgeable, and prompt. They were even able to get me a loaner carwithin a short amount of time. Each time my car was still in the shop they sent me updates via text. Great communication with the customer and no guessing! While I was waiting in the lobby I made some observations. The waiting area was very clean and had many places to do your work if you have to wait. There were countertops for a laptop and free Wi-Fi. Also while I was waiting for my loaner car in the lobby I was greeted by every single person who passed by, and a couple of them even offered water or coffee. It truly made me feel like that they are a team and they share one goal and that is to provide the best customer service to their customers. The work they've done on my car, door latches and replacing a blower motor, was great. There are no issues and I never had to take my car back for a second check. I highly recommend this dealership for service experience. More

Exceptional service I recently took my GMC pickup in for AC and transmission service. The part needed for my transmission was on back order. The service rep (Brian) rem I recently took my GMC pickup in for AC and transmission service. The part needed for my transmission was on back order. The service rep (Brian) remained in constant contact with me during the whole time and found a creative solution to get me back in my truck. He could have just left me in line with the others but he didn’t. I didn’t even have to ask, he sensed the urgency to get me my vehicle back and did everything he could. I appreciate the personal feel that I got from Brian and 5 star and will return there for any future service, thanks Brian! PS, there was also a guy (Jeff I think) who took some of my calls along with a young lady who were super helpful as well. Not reflecting back the entire team there in service was really good. More

Best service advisor!!!! Brian is the best service advisor anyone can hope for , he is awesome and goes beyond any expectations to help you and also explains everything possib Brian is the best service advisor anyone can hope for , he is awesome and goes beyond any expectations to help you and also explains everything possible . He is just awesome and thankful to have him as my service advisor .... More

Impressed by your service I took my daughter's vehicle in for service and received great service from Amanda Yarbro. She kept me informed of the progress and alerted me of thin I took my daughter's vehicle in for service and received great service from Amanda Yarbro. She kept me informed of the progress and alerted me of things that would require my attention in the near future. Thank you Amanda for doing a great job. More

Great customer service David Stephenson at 5 star Chevrolet did a fantastic job on selling me my used car. I came in around 7 pm and he stayed till almost midnight helping m David Stephenson at 5 star Chevrolet did a fantastic job on selling me my used car. I came in around 7 pm and he stayed till almost midnight helping me get the deal I wanted. More

Thank you Called made an appointment was greeted and service tended. Came to pick up truck was nice and clean. Thank you all for making it easy. Called made an appointment was greeted and service tended. Came to pick up truck was nice and clean. Thank you all for making it easy. More

Brake repair Brian helped overcome some ship equipment failure that was unusual. Kept me in the loop and helped make a long repair tolerable. Good job Brian! Brian helped overcome some ship equipment failure that was unusual. Kept me in the loop and helped make a long repair tolerable. Good job Brian! More