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Five Star Chevrolet

Carrollton, TX

4.9
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,458 reviews

March 25, 2019

Exceptional! From first contact to the end of my sale, everyone that was a part of my purchase was amazing. The level of service was exceptional. They never made u More

by issa2482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian the finance guy, Michael Leatherwood, Bret Morris
Mar 25, 2019 -

Five Star Chevrolet responded

Congratulations, issa2482, on the purchase of your new Chevy! Your recognition of Lloyd and the Five Star Chevrolet team is truly appreciated. Please stay in touch if you would like to revisit any of your vehicle's features at 972-389-6700. Thank you, Michael Leatherwood, Customer Relations Manager

March 25, 2019

5 STAR ALL THE WAY AROUND!!! Could not be happier with the truck & the dealership. i was shopping online & found a couple trucks. left my info on the website & within 15-20 min i More

by BEAR151310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Equihua, Michael Leatherwood
Mar 26, 2019 -

Five Star Chevrolet responded

BEAR151310, Thank you for the great feedback of Lloyd's efforts. Although you are miles away, we will do all we can to advise you over the phone or through email when you have questions about your vehicle's features and maintenance. Please stay in touch with Lloyd or me at 972-389-6700 or mleatherwood@sampack.com. We look forward to seeing you again. Best Regards, Michael Leatherwood, Customer Relations Manager

March 25, 2019

Buying my new car Lloyd helped me out with getting my new car, he is a very good and helpful guy. The whole dealership is very friendly, i would definitely recommend th More

by Jbegley00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda , Jason Volk
Mar 26, 2019 -

Five Star Chevrolet responded

Jbegley00, Always expect great service from Lloyd and our team at Five Star Chevrolet. Please reach out to Lloyd or me at 972-389-6700 if you have questions about your vehicle's features or maintenance schedule. We look forward to serving you for years to come. Thank you, Michael Leatherwood, Customer Relations Manager

March 25, 2019

Great Service!! !! Will definitely be back soon!! Staff were attentive and super friendly. Outstanding Customer Service! Very happy with our New purchase!!!🤗🤗 Will More

by Gabby N Beto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood, Jose Chavez, Jason Volk
Mar 26, 2019 -

Five Star Chevrolet responded

Gabby N Beto, Congratulations on your vehicle purchase! We are excited to have you both as our customers and welcome your calls at 972-389-6700 whenever questions arise. Thank you for choosing Five Star Chevrolet. Take Care, Michael Leatherwood, Customer Relations Manager

March 24, 2019

Fantastic service! The team at Five Star did all they could to make this a great experience. No pressure, just a great staff looking to make it work out and meet my requ More

by Vcoley82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian (I think) who did my financing paperwork was amazing. , Dexter Kellough, Michael Leatherwood
Mar 25, 2019 -

Five Star Chevrolet responded

Vcoley82, Our team will always work in your best interests. Thank you for shopping at Five Star Chevrolet and if Dexter or I can be of further service, please give us a call at 972-389-6700. Enjoy, Michael Leatherwood, Customer Relations Manager

Mar 29, 2019 -

Five Star Chevrolet responded

We strive to create a stress-free and easy experience for our customers. We are happy to see that you’re satisfied with your purchase. Hope to see you soon!

March 23, 2019

Best sales man in the state of Texas! Extremely helpful with all aspects of buying a new or used car. Cant beat the all around hard work or my sales guy Lloyd. He will do everything in his More

by Rowell89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood, Lydell Carr, Jeff Mauldin
Mar 25, 2019 -

Five Star Chevrolet responded

Rowell89, We hope you are enjoying your new ride! If we can further assist with questions about the features or care of your vehicle, please give us a call at 972-389-6700. Thank you for your business, Michael Leatherwood, Customer Relations Manager

Mar 29, 2019 -

Five Star Chevrolet responded

We’re glad you found our staff to be so helpful. We are here to support you through your purchase every time. Have a great day!

March 14, 2019

Great experience! I originally went in for service on my vehicle. Jeff was very helpful from the start and kept me advised as to the status of my repair. Once the estim More

by joats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian, Michael Leatherwood, Jeff Mauldin
Mar 15, 2019 -

Five Star Chevrolet responded

joats, Our team thanks you for the opportunity to help with your vehicle's issue and the ultimate new purchase. We are here to offer our customers solutions and we are happy to hear we helped you efficiently. Please stay in touch at 972-221-2900 when we can help again. Thank you, Michael Leatherwood, Customer Relations Manager

March 11, 2019

First Time buyer Being a first time I can honestly say my experience @ Five Star Chevrolet was great. Thanks to LLOYD FACEN & CECILIO SANTOS I was able to get a truck More

by Rico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilio Santos
Mar 12, 2019 -

Five Star Chevrolet responded

Rico, Welcome to Five Star Chevrolet! Congratulations on your truck purchase and please stop back if you would like to review any of its features. In between visits, we are available for questions at 972-389-6700. Thank you for your business, Michael Leatherwood, Customer Relations Manager

March 07, 2019

Lloyd Facen MR. FACEN WAS VERY PERSONAL HE TOOK CARE OF ME HE MADE SURE I GOT A NICE RELIABLE CARE FOR ME FAMILY IM SATISFIED I RECOMMENDED ALL MY FRIENDS TO THIS More

by Unique.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2019 -

Five Star Chevrolet responded

Thank you for shopping at Five Star Chevrolet. It is great to hear Lloyd provided his extensive expertise to help with your new Chevy purchase. If Lloyd or I can be of further assistance, please give us a call at 972-389-6700. We are grateful to have you as our customer. Regards, Michael Leatherwood, Customer Relations Manager

February 01, 2019

Pushy but thorough I know it’s their job to push for a sale, and at times I felt a little overwhelmed by the idea of buying a car right then and there (I wasn’t planning More

by Khowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Washington
Feb 01, 2019 -

Five Star Chevrolet responded

Khowell, Congratulations on your car purchase! We are glad you chose Five Star Chevrolet to shop. Please stay in touch with us at 972-389-6700 any time you have maintenance concerns. It would be our pleasure to continue serving you. Thank you, Bret Morris, Sales Manager

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