
Five Star Chevrolet
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Lloyd Facen Five Star Chevrolet came through for me and helped make a sometimes cumbersome, difficult transaction simple and easy. Lloyd Facen took fantastic car Five Star Chevrolet came through for me and helped make a sometimes cumbersome, difficult transaction simple and easy. Lloyd Facen took fantastic care of me--his auto finance guru was fast and efficient, and we had a Five Star Experience!!! Go see Lloyd for a new Chevy!!! More
GREAT DECISION I was totally surprised with the team at Five Star Chevrolet. My Sales person was Lloyd Facen, and the service I received from him was outstanding. I was totally surprised with the team at Five Star Chevrolet. My Sales person was Lloyd Facen, and the service I received from him was outstanding. He listens to what I wanted and found me my new vehicle this is the first time that I had a great experience buying a car. I also liked that Lloyd gave me a tour of the facility. More
Great Service & Great Vehicle I was blown away by the awesome service that I received at this dealership! My Sales person not only worked a miracle deal with the financing team, he I was blown away by the awesome service that I received at this dealership! My Sales person not only worked a miracle deal with the financing team, he found an amazing car that fit the needs for me and my family. It was far but well worth the trip! The entire staff from service to sales was great. i was introduced to everyone. I went in thinking I could only get a 2011 but I was approved for a 2016! Thank you 5 Star and Lloyd Facen! More
Buying a Dodge at a Chevy dealer! From the moment I called on the truck and said I'm coming that way from Ft. Worth it was nothing but a pleasant experience. Lloyd Facen was a great sa From the moment I called on the truck and said I'm coming that way from Ft. Worth it was nothing but a pleasant experience. Lloyd Facen was a great salesman even after I told him I do not like chevy products. More
We Had a great experience buying our gmc 3500hd. Lloyd and David and James were very professional and knowledgeable They had me in an out at a great interest rate and I couldn't be any happier . I Lloyd and David and James were very professional and knowledgeable They had me in an out at a great interest rate and I couldn't be any happier . I'll definitely be back for my next truck. They called me 4 times since I've bought the truck 3 days ago just to make sure I love it and its everything I expected. Lloyd is a great salesman. Took his time and provided us with great service More

Changed the way I feel about buying a car! Really genuine good people! We will be back when we get a new vehicle Honestly enjoyed entire staff We drove 2 hours to get there worth it! Really genuine good people! We will be back when we get a new vehicle Honestly enjoyed entire staff We drove 2 hours to get there worth it! More
Best car/truck buying experience I can not say enough good things about this dealership. It was a wonderful experience. Lloyd Facen was our salesman. He took excellent care of us. He I can not say enough good things about this dealership. It was a wonderful experience. Lloyd Facen was our salesman. He took excellent care of us. He listened to what we had to say and did not pressure us in to making a quick decision. The finance department was great as well. I highly recommend this dealership. More
Unethical Business Practice I live two hours away from dealer (4 hour round trip). Made a deal on a used 2013 Suburban (1 owner with low miles) over the phone & completed prelimi I live two hours away from dealer (4 hour round trip). Made a deal on a used 2013 Suburban (1 owner with low miles) over the phone & completed preliminary forms via e-mail. Shop assured me the vehicle was in pristine condition. Drove 2 hours & arrived at dealership to find the Suburban was covered in hail damage that they were hoping I would not notice. The manager said he was aware of the hail damage as he noticed it when the vehicle was traded in which of course means the dealership took a deduction from the previous owner's trade in allowance. The manager said I should have asked if it had hail damage before driving all that way (so it is my fault that the hail damage was not disclosed) & the manager said I should have expected it for the price. In my book this is very unethical. I'm sure some poor unassuming person will come along & buy it unaware of the thousands of dollars in hail damage. Also not disclosed: missing the 2nd remote/key, missing dvd remotes, the dash was cracked, & two wheels had curb rash which I specifically asked about . More
A thought that was made a reality! Thanks to Lloyd Facen for helping with a smooth transition to make this happen for me. I continue to live my best LIFE!! You guys are the real MVP! g Thanks to Lloyd Facen for helping with a smooth transition to make this happen for me. I continue to live my best LIFE!! You guys are the real MVP! go check them out. They are working hard to get you your YES!! I got mind come get yours :-) More

Great Experience I have been to this dealership a few times. All my experiences have been fantastic. From the purchase of my new Volt, to the use of my points to buy a I have been to this dealership a few times. All my experiences have been fantastic. From the purchase of my new Volt, to the use of my points to buy assessories, the people at this business are on point to do a great job and they succeed. They have a couple of customer service representative that follow up after the sale that are effective. Great job Five Star, you are living up to your name. More