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Five Star Chevrolet

Carrollton, TX

4.9
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,458 reviews

November 28, 2018

Review for Michael Doughty and Michael Leatherwood. I want to thank Michael Doughty for his excellent service, and showing me important functions. Michael leatherwood for explaining all the functions of More

by Jtraverse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood, Dago Cortez
Nov 28, 2018 -

Five Star Chevrolet responded

Jtraverse, As you get comfortable in your new Chevrolet, please feel free to check back with us to review any features that would help your drive more enjoyable. Thank you for recognizing our team and congratulations on your new vehicle purchase. Happy Holidays, Fonzy Pelayo, Sales Manager

November 24, 2018

New Camaro Lloyd was very helpful and kept me informed every step of the way. Very good salesman. Brett was great and so was Ron and Michael More

by Neenee51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron in finance was great , Michael Leatherwood, Bret Morris
Nov 25, 2018 -

Five Star Chevrolet responded

Neenee51, Thank you so much for recognizing our team! As you get comfortable in your new Camaro, please stay in touch when technology or care questions arise at 972-389-6700. Safe travels, Fonzy Pelayo, Sales Manager

November 21, 2018

Excellent experience Lloyd was friendly and open. He answered all questions and made the whole process simple and enjoyable. It felt like Lloyd's main priority was making More

by newcarowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood, Bret Morris, Jason Volk
Nov 21, 2018 -

Five Star Chevrolet responded

newcarowner,. Thank you for acknowledging our dealership with a 5-star rating. Lloyd and all of us at Five Star Chevrolet wish you safe travels this holiday season. Take Care, Fonzy Pelayo, Sales Manager

November 18, 2018

Provide customer sattifaction It was a great experience. I got my car at a very good price and they ensured everything will fall in place for me.. special thanks to Lloyd, Michael More

by Prachi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood, Lupe Ysla
Nov 19, 2018 -

Five Star Chevrolet responded

Prachi, As you get comfortable in your car, we welcome any maintenance questions at 972-389-6700. We want to make sure you enjoy your drive. Thank you for your business, Fonzy Pelayo, Sales Manager

November 14, 2018

Stress free car buying experience Lloyd was so helpful with everything. I saw what i wanted online filled out their online form and received a call in the morning. I came in with what More

by vcapadilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lupe Ysla
Nov 14, 2018 -

Five Star Chevrolet responded

vcapadilla, We hope you are enjoying your Kia Soul. Lloyd and our team appreciate your comments and thank you for shopping at Five Star Chevrolet. Until we see you again, safe travels, Fonzy Pelayo, Sales Manager

November 10, 2018

Great customer service Such a helpful person ! Gave me all the information I was looking for ! Recommend anyone to go to him for any questions you have. Thank you ! More

by Rodriguez17777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood
Nov 12, 2018 -

Five Star Chevrolet responded

Rodriguez17777, It is great to hear you found working with Michael and our dealership efficient. Please stay in touch with any future questions or auto needs. Thank you, Fonzy Pelayo, Sales Manager

November 09, 2018

Honest Employees Billy is easy going. No pressure salesman. His Sales Manager was open and honest with me about a used car that I purchased from them. Thank you. More

by NicCage
Recommend Dealer
Yes
Employees Worked With
Billy Washington, David Greenleaf
Nov 12, 2018 -

Five Star Chevrolet responded

NicCage, Thank you for taking the time to recognize Billy and our dealership with a 5-star rating. If questions arise regarding your purchase, please give us a all at 972-389-6700. We appreciate you, Fonzy Pelayo, Sales Manager

October 29, 2018

Technology assistance We purchased a 2014 Chevy camaro it’s a major upgrade for us we did not know how to properly work our Bluetooth. Even though we did not purchase our More

by Marcycz1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood
Oct 29, 2018 -

Five Star Chevrolet responded

Marcycz1, Anytime you have questions about your Camaro we welcome your call or visit. Thank you for reaching out to us and for acknowledging Michael's knowledge. Enjoy your ride, Fonzy Pelayo, Sales Manager

October 19, 2018

Awesome Experience ! Billy was great and glad that he got me in something that I can be very proud of it and I can’t thank him enough ! More

by Dbraziel23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Washington
Oct 22, 2018 -

Five Star Chevrolet responded

Dbraziel23, It is exciting to hear from you and to receive your kind words of Billy Washington. Enjoy your new Chevy and please be sure to check back with us if you have questions about the new technology. Thank you, Fonzy Pelayo, Sales Manager

October 13, 2018

Exceptional service Due to unforeseen circumstances, going to the dealership to pick up the vehicle after returning my rental car was hindered. Chris and Lloyd went the e More

by Ashbeydawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood, Chris McConnell
Oct 15, 2018 -

Five Star Chevrolet responded

Ashbeydawn, Your recommendation and 5-star review mean a lot to all of us! Thanks for recognizing our guys during the purchase of your car. Lloyd, Chris, Michael or I am here any time you have vehicle questions. Enjoy, Fonzy Pelayo, Sales Manager

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