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Five Star Chevrolet

Carrollton, TX

4.9
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,458 reviews

October 07, 2018

Review They worked with me and did everything that they said they would. They were no hassle, helpful and very knowledgeable. I would highly recommend them. More

by Duck84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso "Fonzy" Pelayo, Michael Leatherwood
Oct 08, 2018 -

Five Star Chevrolet responded

Duck84, Your recommendation means a lot to our team. Thanks for taking the time to share your shopping comments and please stay in touch as questions about your new Chevrolet's features or care arise. We appreciate you, Fonzy Pelayo, Sales Manager

September 29, 2018

Purchased Chevy 4wd I had a great experience purchasing a vehicle from this dealership. I had visited several dealerships and these people were the most helpful, had the More

by Oil Man Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Five Star Chevrolet responded

Oil Man Mark, Your recommendation of Five Star Chevrolet is very much appreciated. Thank you for recognizing Lloyd's expertise and please be sure to stay in touch if you would like to revisit your new Chevy's features. In the meantime, we are excited to have you as our customer. Enjoy, Fonzy Pelayo, Sales Manager

September 28, 2018

Service was Helpful Upon arrival, we met Jeff and told him of our situation with our vehicle. Jeff explain what maybe was, but not able to tell us without it being check More

by dnott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
Sep 28, 2018 -

Five Star Chevrolet responded

dnott, We were more than happy to keep you and your mom informed with your vehicle repair. Thank you for recognizing Jeff and his efforts. If either of you has additional maintenance or repair questions, we welcome your call. Safe Travels, Joe Marchbanks, Service Manager

September 27, 2018

Good Experience Everyone we dealt with was extremely kind and welcoming. Chris our salesman was great! Everyone was so patient working with us while trying to keep ou More

by New to the area
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood, Chris McConnell, Jason Volk
Sep 27, 2018 -

Five Star Chevrolet responded

New to the area, Welcome to Five Star Chevrolet! It was our pleasure to help you find your new vehicle. We would like to continue providing quality care and are available at 972-389-6700 any time your family has automotive questions. Thank you for being our customer, Fonzy Pelayo, Sales Manager

September 27, 2018

Tow Car for Motorhome Thank you so much for helping me find the right car to tow. You took time to search and study documents. Showed me all options and explained all de More

by TEXASRVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood, Billy Washington, Lupe Ysla, Jeff Mauldin, David King
Sep 27, 2018 -

Five Star Chevrolet responded

TEXASRVER, Helping a customer into the right vehicle is always our goal. Thank you for taking the time to recognize so many team members. Enjoy a whole lot of fun in your new Chevy. Thanks, Fonzy Pelayo, Sales Manager

September 26, 2018

Poor Workmanship Tech cross threaded the cylinder head when installing spark plugs. I called Joe Marchbanks for over a week, he still has not returned my call. More

by Please Fix Your Bad Work
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Leatherwood, Michael Leatherwood, Joe Marchbanks
September 26, 2018

Excellent Customer Service My experience with buying a Chevrolet has been exemplary. Everything was delivered as promised. Michael has been very helpful in guiding me through More

by raa981&
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood
Sep 26, 2018 -

Five Star Chevrolet responded

raa981&, It is great to hear Lloyd and Michael made your shopping experience a good one! If any of us can help in any other way, please do not hesitate to call us at 972-389-6700. Thank you, Fonzy Pelayo, Sales Manager

September 15, 2018

5 star experience Couldn't have asked for a better experience. We never felt pressured, no games or gimmicks. We were shown multiple vehicles even though it was pouring More

by Robin2024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bret Morris
Sep 17, 2018 -

Five Star Chevrolet responded

Robin2-24, Congratulations on the purchase of your new Chevy! We are excited to be your auto dealer and are here anytime you have auto questions. Enjoy, Fonzy Pelayo, Sales Manager

Sep 20, 2018 -

Five Star Chevrolet responded

Robin2-24, Congratulations on the purchase of your new Chevy! We are excited to be your auto dealer and are here anytime you have auto questions. Enjoy, Fonzy Pelayo, Sales Manager

September 06, 2018

Best Dealer Hands Down From the moment we got to the dealership it was the best car buying experience ever. Brett and Tyler both made this an awesome experience. More

by nicknovak96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood, Tyler Lingafelter, Bret Morris, Lydell Carr
Sep 07, 2018 -

Five Star Chevrolet responded

nicknovak96, Congratulations on the purchase of your sweet new Chevrolet! Thank you for taking the time to share this recognition for Bret and Tyler. We all appreciate you and your business, Fonzy Pelayo, Sales Manager

September 01, 2018

Great He helped me get the brand new car I wanted at a affordable price. Very kind and good at what he does! I would recommend going to him for anyone who v More

by Kesshabracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Washington
Sep 03, 2018 -

Five Star Chevrolet responded

Kesshabracy, Congratulations on your new Chevy! It is great to hear you would recommend Billy and our dealership. As questions arise about the vehicle's features, please give us a call or stop by. We want to make sure you are enjoying your new car to the max! Thanks, Fonzy Pelayo, Sales Manager

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