
Five Star Chevrolet
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We Had a great experience buying our gmc 3500hd. Lloyd and David and James were very professional and knowledgeable They had me in an out at a great interest rate and I couldn't be any happier . I Lloyd and David and James were very professional and knowledgeable They had me in an out at a great interest rate and I couldn't be any happier . I'll definitely be back for my next truck. They called me 4 times since I've bought the truck 3 days ago just to make sure I love it and its everything I expected. Lloyd is a great salesman. Took his time and provided us with great service More
Best car/truck buying experience I can not say enough good things about this dealership. It was a wonderful experience. Lloyd Facen was our salesman. He took excellent care of us. He I can not say enough good things about this dealership. It was a wonderful experience. Lloyd Facen was our salesman. He took excellent care of us. He listened to what we had to say and did not pressure us in to making a quick decision. The finance department was great as well. I highly recommend this dealership. More
Unethical Business Practice I live two hours away from dealer (4 hour round trip). Made a deal on a used 2013 Suburban (1 owner with low miles) over the phone & completed prelimi I live two hours away from dealer (4 hour round trip). Made a deal on a used 2013 Suburban (1 owner with low miles) over the phone & completed preliminary forms via e-mail. Shop assured me the vehicle was in pristine condition. Drove 2 hours & arrived at dealership to find the Suburban was covered in hail damage that they were hoping I would not notice. The manager said he was aware of the hail damage as he noticed it when the vehicle was traded in which of course means the dealership took a deduction from the previous owner's trade in allowance. The manager said I should have asked if it had hail damage before driving all that way (so it is my fault that the hail damage was not disclosed) & the manager said I should have expected it for the price. In my book this is very unethical. I'm sure some poor unassuming person will come along & buy it unaware of the thousands of dollars in hail damage. Also not disclosed: missing the 2nd remote/key, missing dvd remotes, the dash was cracked, & two wheels had curb rash which I specifically asked about . More
A thought that was made a reality! Thanks to Lloyd Facen for helping with a smooth transition to make this happen for me. I continue to live my best LIFE!! You guys are the real MVP! g Thanks to Lloyd Facen for helping with a smooth transition to make this happen for me. I continue to live my best LIFE!! You guys are the real MVP! go check them out. They are working hard to get you your YES!! I got mind come get yours :-) More

Great Experience I have been to this dealership a few times. All my experiences have been fantastic. From the purchase of my new Volt, to the use of my points to buy a I have been to this dealership a few times. All my experiences have been fantastic. From the purchase of my new Volt, to the use of my points to buy assessories, the people at this business are on point to do a great job and they succeed. They have a couple of customer service representative that follow up after the sale that are effective. Great job Five Star, you are living up to your name. More

Review for Michael Doughty and Michael Leatherwood. I want to thank Michael Doughty for his excellent service, and showing me important functions. Michael leatherwood for explaining all the functions of I want to thank Michael Doughty for his excellent service, and showing me important functions. Michael leatherwood for explaining all the functions of the vehicle. They're service was excellent. Thanks again. More
New Camaro Lloyd was very helpful and kept me informed every step of the way. Very good salesman. Brett was great and so was Ron and Michael Lloyd was very helpful and kept me informed every step of the way. Very good salesman. Brett was great and so was Ron and Michael More
Excellent experience Lloyd was friendly and open. He answered all questions and made the whole process simple and enjoyable. It felt like Lloyd's main priority was making Lloyd was friendly and open. He answered all questions and made the whole process simple and enjoyable. It felt like Lloyd's main priority was making sure we were happy and comfortable with our purchase. Great experience More
Provide customer sattifaction It was a great experience. I got my car at a very good price and they ensured everything will fall in place for me.. special thanks to Lloyd, Michael It was a great experience. I got my car at a very good price and they ensured everything will fall in place for me.. special thanks to Lloyd, Michael and Lupe :) More
Stress free car buying experience Lloyd was so helpful with everything. I saw what i wanted online filled out their online form and received a call in the morning. I came in with what Lloyd was so helpful with everything. I saw what i wanted online filled out their online form and received a call in the morning. I came in with what a plan of how i wanted to finance the car and they made it happen! I was so pleased with their attention to detail and their conversations were very pleasant. I never felt rushed or pressured, just a smooth transactions from test driving all the way to getting my keys and driving off. I took a Kia "Soul"home for Halloween! Buahahaha More