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Five Star Chevrolet

Carrollton, TX

4.9
1,473 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,473 reviews

November 10, 2018

Great customer service Such a helpful person ! Gave me all the information I was looking for ! Recommend anyone to go to him for any questions you have. Thank you ! More

by Rodriguez17777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood
Nov 12, 2018 -

Five Star Chevrolet responded

Rodriguez17777, It is great to hear you found working with Michael and our dealership efficient. Please stay in touch with any future questions or auto needs. Thank you, Fonzy Pelayo, Sales Manager

November 09, 2018

Honest Employees Billy is easy going. No pressure salesman. His Sales Manager was open and honest with me about a used car that I purchased from them. Thank you. More

by NicCage
Recommend Dealer
Yes
Employees Worked With
Billy Washington, David Greenleaf
Nov 12, 2018 -

Five Star Chevrolet responded

NicCage, Thank you for taking the time to recognize Billy and our dealership with a 5-star rating. If questions arise regarding your purchase, please give us a all at 972-389-6700. We appreciate you, Fonzy Pelayo, Sales Manager

October 29, 2018

Technology assistance We purchased a 2014 Chevy camaro it’s a major upgrade for us we did not know how to properly work our Bluetooth. Even though we did not purchase our More

by Marcycz1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood
Oct 29, 2018 -

Five Star Chevrolet responded

Marcycz1, Anytime you have questions about your Camaro we welcome your call or visit. Thank you for reaching out to us and for acknowledging Michael's knowledge. Enjoy your ride, Fonzy Pelayo, Sales Manager

October 19, 2018

Awesome Experience ! Billy was great and glad that he got me in something that I can be very proud of it and I can’t thank him enough ! More

by Dbraziel23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Washington
Oct 22, 2018 -

Five Star Chevrolet responded

Dbraziel23, It is exciting to hear from you and to receive your kind words of Billy Washington. Enjoy your new Chevy and please be sure to check back with us if you have questions about the new technology. Thank you, Fonzy Pelayo, Sales Manager

October 13, 2018

Exceptional service Due to unforeseen circumstances, going to the dealership to pick up the vehicle after returning my rental car was hindered. Chris and Lloyd went the e More

by Ashbeydawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood, Chris McConnell
Oct 15, 2018 -

Five Star Chevrolet responded

Ashbeydawn, Your recommendation and 5-star review mean a lot to all of us! Thanks for recognizing our guys during the purchase of your car. Lloyd, Chris, Michael or I am here any time you have vehicle questions. Enjoy, Fonzy Pelayo, Sales Manager

October 07, 2018

Review They worked with me and did everything that they said they would. They were no hassle, helpful and very knowledgeable. I would highly recommend them. More

by Duck84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso "Fonzy" Pelayo, Michael Leatherwood
Oct 08, 2018 -

Five Star Chevrolet responded

Duck84, Your recommendation means a lot to our team. Thanks for taking the time to share your shopping comments and please stay in touch as questions about your new Chevrolet's features or care arise. We appreciate you, Fonzy Pelayo, Sales Manager

September 29, 2018

Purchased Chevy 4wd I had a great experience purchasing a vehicle from this dealership. I had visited several dealerships and these people were the most helpful, had the More

by Oil Man Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Five Star Chevrolet responded

Oil Man Mark, Your recommendation of Five Star Chevrolet is very much appreciated. Thank you for recognizing Lloyd's expertise and please be sure to stay in touch if you would like to revisit your new Chevy's features. In the meantime, we are excited to have you as our customer. Enjoy, Fonzy Pelayo, Sales Manager

September 28, 2018

Service was Helpful Upon arrival, we met Jeff and told him of our situation with our vehicle. Jeff explain what maybe was, but not able to tell us without it being check More

by dnott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
Sep 28, 2018 -

Five Star Chevrolet responded

dnott, We were more than happy to keep you and your mom informed with your vehicle repair. Thank you for recognizing Jeff and his efforts. If either of you has additional maintenance or repair questions, we welcome your call. Safe Travels, Joe Marchbanks, Service Manager

September 27, 2018

Good Experience Everyone we dealt with was extremely kind and welcoming. Chris our salesman was great! Everyone was so patient working with us while trying to keep ou More

by New to the area
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood, Chris McConnell, Jason Volk
Sep 27, 2018 -

Five Star Chevrolet responded

New to the area, Welcome to Five Star Chevrolet! It was our pleasure to help you find your new vehicle. We would like to continue providing quality care and are available at 972-389-6700 any time your family has automotive questions. Thank you for being our customer, Fonzy Pelayo, Sales Manager

September 27, 2018

Tow Car for Motorhome Thank you so much for helping me find the right car to tow. You took time to search and study documents. Showed me all options and explained all de More

by TEXASRVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood, Billy Washington, Lupe Ysla, Jeff Mauldin, David King
Sep 27, 2018 -

Five Star Chevrolet responded

TEXASRVER, Helping a customer into the right vehicle is always our goal. Thank you for taking the time to recognize so many team members. Enjoy a whole lot of fun in your new Chevy. Thanks, Fonzy Pelayo, Sales Manager

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