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Five Star Chevrolet

Carrollton, TX

4.9
1,474 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,474 reviews

September 27, 2018

Tow Car for Motorhome Thank you so much for helping me find the right car to tow. You took time to search and study documents. Showed me all options and explained all de More

by TEXASRVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood, Billy Washington, Lupe Ysla, Jeff Mauldin, David King
Sep 27, 2018 -

Five Star Chevrolet responded

TEXASRVER, Helping a customer into the right vehicle is always our goal. Thank you for taking the time to recognize so many team members. Enjoy a whole lot of fun in your new Chevy. Thanks, Fonzy Pelayo, Sales Manager

September 26, 2018

Poor Workmanship Tech cross threaded the cylinder head when installing spark plugs. I called Joe Marchbanks for over a week, he still has not returned my call. More

by Please Fix Your Bad Work
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Leatherwood, Michael Leatherwood, Joe Marchbanks
September 26, 2018

Excellent Customer Service My experience with buying a Chevrolet has been exemplary. Everything was delivered as promised. Michael has been very helpful in guiding me through More

by raa981&
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood
Sep 26, 2018 -

Five Star Chevrolet responded

raa981&, It is great to hear Lloyd and Michael made your shopping experience a good one! If any of us can help in any other way, please do not hesitate to call us at 972-389-6700. Thank you, Fonzy Pelayo, Sales Manager

September 15, 2018

5 star experience Couldn't have asked for a better experience. We never felt pressured, no games or gimmicks. We were shown multiple vehicles even though it was pouring More

by Robin2024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bret Morris
Sep 17, 2018 -

Five Star Chevrolet responded

Robin2-24, Congratulations on the purchase of your new Chevy! We are excited to be your auto dealer and are here anytime you have auto questions. Enjoy, Fonzy Pelayo, Sales Manager

Sep 20, 2018 -

Five Star Chevrolet responded

Robin2-24, Congratulations on the purchase of your new Chevy! We are excited to be your auto dealer and are here anytime you have auto questions. Enjoy, Fonzy Pelayo, Sales Manager

September 06, 2018

Best Dealer Hands Down From the moment we got to the dealership it was the best car buying experience ever. Brett and Tyler both made this an awesome experience. More

by nicknovak96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood, Tyler Lingafelter, Bret Morris, Lydell Carr
Sep 07, 2018 -

Five Star Chevrolet responded

nicknovak96, Congratulations on the purchase of your sweet new Chevrolet! Thank you for taking the time to share this recognition for Bret and Tyler. We all appreciate you and your business, Fonzy Pelayo, Sales Manager

September 01, 2018

Great He helped me get the brand new car I wanted at a affordable price. Very kind and good at what he does! I would recommend going to him for anyone who v More

by Kesshabracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Washington
Sep 03, 2018 -

Five Star Chevrolet responded

Kesshabracy, Congratulations on your new Chevy! It is great to hear you would recommend Billy and our dealership. As questions arise about the vehicle's features, please give us a call or stop by. We want to make sure you are enjoying your new car to the max! Thanks, Fonzy Pelayo, Sales Manager

August 29, 2018

The name fits there customer service. Five Stars!!! this is the best car buying experience I have ever had. Everyone treated me with respect and didn’t try to focrce me to buy. They made sure I got what More

by Timber Time
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood, Jason Volk, David King
Aug 29, 2018 -

Five Star Chevrolet responded

Timber Time, We hope you are enjoying every feature your new Chevy has to offer. Thanks for sharing your comments and please stop by or call if you have any further questions. We appreciate your business, Fonzy Pelayo, Sales Manager

August 27, 2018

My sales rep Billy Washington very professional Billy was engaging, professional and very nice He took his time to explain, even put me in a better vehicle than what I was originally negotiating f More

by Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood, Billy Washington, David Greenleaf
Aug 27, 2018 -

Five Star Chevrolet responded

Chevy, Congratulations on your new vehicle. We all appreciate your business and love the 5-star review. If there is anything else we can do to help please let us know at 972-389-6700. Take Care, Fonzy Pelayo, Sales Manager

August 24, 2018

Best Experience I've had in buying a new car I've bought many new cars over the last 30 years, and Five Star Chevrolet made it the best overall experience I've had yet. To start, Billy Washingto More

by RSK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Johnston, Billy Washington, Bret Morris
Aug 24, 2018 -

Five Star Chevrolet responded

RSK, Thank you for taking the time to acknowledge Billy Washington and his automotive expertise. Our team is excited to have you as a customer and would love the opportunity to work with you in the future. In the meantime, please stay in touch with any questions about Chevy's technology or care. Enjoy, Fonzy Pelayo, Sales Manager

August 24, 2018

Billy Washington is awesome! Billy and the rest of the guys took great care of us!!! Such a relief to be able to get my daughter a dependable car! ????? More

by Lissaj1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Washington, Bret Morris, Jason Volk, Jeff Mauldin
Aug 24, 2018 -

Five Star Chevrolet responded

Lissaj1986, Congratulations on your new Chevy! We are all so excited to have you as customers and we look forward to continuing to serve you anytime you have questions about your new vehicle. In the meantime, enjoy! Thanks, Fonzy Pelayo, Sales Manager

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