Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Five Star Chevrolet
Carrollton, TX
1,559 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,559 reviews
June 25, 2018
Amazing I would say that this was an amazing visit because not only did my daughter get her first car, but a brand new car with no complications. Lloyd, and M I would say that this was an amazing visit because not only did my daughter get her first car, but a brand new car with no complications. Lloyd, and Micheal made the transitions and transactions very smooth, and quick. They also made my daughter and I feel very open about if we had any question. More
by Beth75
June 25, 2018
Professional and work harder I will be back to buy another car at 5 star Chevy Because of the professionalism. Mr. Lloyd and the team worked hard to get the price the truck and I will be back to buy another car at 5 star Chevy Because of the professionalism. Mr. Lloyd and the team worked hard to get the price the truck and a deal that we want it. Thanks 5 star Chevy More
by Jmoney01
June 24, 2018
New Truck All the staff we encountered was so friendly & very professional. Lloyd Facen was the best Salesman we’ve ever had. We needed special financing & he p All the staff we encountered was so friendly & very professional. Lloyd Facen was the best Salesman we’ve ever had. We needed special financing & he promised not to give up as long as we didn’t give up on him. My husband & I can never thank 5 Star enough for your help! More
by Neci$1011
June 22, 2018
Awesome Customer Service!!! I highly recommend Salesman Billy Washington, I Had a very pleasant experience with everything. extremely helpful and patient with me and made me feel I highly recommend Salesman Billy Washington, I Had a very pleasant experience with everything. extremely helpful and patient with me and made me feel comfortable if I ever need to go back for anything I will ask for him and no one else. More
by KM13
Employees Worked With
Billy Washington, Lydell Carr
June 22, 2018
Thanks again I really enjoyed working with the sales associates everyone was very friendly .will definitely come back in the future .thanks guys for all the hard I really enjoyed working with the sales associates everyone was very friendly .will definitely come back in the future .thanks guys for all the hard work. More
by Wright86
Employees Worked With
Billy washington is a great Salas man he really work for his customer a, Billy Washington, Jason Yarbro, Lydell Carr, Jeff Mauldin
June 21, 2018
Great experience Lloyd was really friendly and knowledgeable about the truck. He was great help and made the process smooth and fast. Will recommend to other people. Lloyd was really friendly and knowledgeable about the truck. He was great help and made the process smooth and fast. Will recommend to other people. More
by Jh77
Employees Worked With
June 01, 2018
Absolutely amazing I literally went to look at a truck on my lunch break and picked it up after work to surprise my husband before he went to work... Lloyd was so helpfu I literally went to look at a truck on my lunch break and picked it up after work to surprise my husband before he went to work... Lloyd was so helpful and did everything he could for me to have a smooth transaction in a very short period of time... we will definitely go there to purchase our next vehicle More
by KHunter
Employees Worked With
May 23, 2018
Excellent sales associates Really enjoyed working with the sales associates and everyone else. Everyone was very friendly and easy going. Will definitely come back in the futu Really enjoyed working with the sales associates and everyone else. Everyone was very friendly and easy going. Will definitely come back in the future. Thanks guys. More
by Newcoy
Employees Worked With
May 23, 2018
It was a great experience buying my first car! Lloyd made my first time car buying experience awesome. I did everything all over the phone and email all the way from Austin up until the day I drove Lloyd made my first time car buying experience awesome. I did everything all over the phone and email all the way from Austin up until the day I drove in to get my car. He worked extremely hard to get the price I was wanting. I absolutely love my car! I would definitely refer someone to Lloyd. More
by TaniaATX
Employees Worked With
May 23, 2018
Great Customer Service I am a first time buyer and was not looking to buying a new car but Lloyd took the time to help me choose the right car for me. He is an excellent sal I am a first time buyer and was not looking to buying a new car but Lloyd took the time to help me choose the right car for me. He is an excellent salesperson and I could not be happier with my new car, I even got a full tank of gas which was great. He was full of energy and not once did I feel that he was annoyed by my indecisiveness. The other gentlemen that assisted with financing was very amenable and to the point. And the best part was that it was an easy and fast process which I liked a lot. More
by XQ
Employees Worked With
