Five Star Chevrolet

The best Chevrolet dealership in this area! Our salesman, Daniel Rourke and the sales manager, Billy Bohrmann, provided us another exceptional opportunity to continue updating our desire to have Our salesman, Daniel Rourke and the sales manager, Billy Bohrmann, provided us another exceptional opportunity to continue updating our desire to have the new 2018 Equinox with all new safety features we were interested in. We have been dealing with this same dealership for several cars now and feel very loyal to it. We have always been treated with respect and made to feel we are a very important customer.. More

Exceeded expectations Purchasing a new car is a big deal for the average person. My customer experience from start to finish was first class with Five Star Chevrolet. I ma Purchasing a new car is a big deal for the average person. My customer experience from start to finish was first class with Five Star Chevrolet. I made inquiries online to many different dealerships for a Sonic hatchback with the specifics I was looking for. Five Star Chevrolet online sales rep. Michael Leatherwood, was the most responsive with his pricing. The dealership's finance team were very straight forward, they tailored their finance & lease rates to my financing needs. Also like that they didn't dicker around with add on services I wasn’t interested in. Finally, a week after my purchase I was so impressed that Five Star Chevrolet sales rep., Mr. Leatherwood offered to come out to my home to assist me with some technical issues I was having with my smart phone and Sonic's navigation system. For me this is a first, a car sales rep. who makes house calls to check on how the new car/ customer relationship is fairing. That is service, Five Star Chevrolet is to be congratulated. More

Service experience Very good service experience with Tom Smith, my service writer. Tom is very friendly & professional. definitely would recommend 5-Star service to o Very good service experience with Tom Smith, my service writer. Tom is very friendly & professional. definitely would recommend 5-Star service to other friends and business associates More

Quick, Easy and Courteous I am no different than most of the people, that is, I love the idea of a new car but hate the car buying process. I was recommended to Five Star I am no different than most of the people, that is, I love the idea of a new car but hate the car buying process. I was recommended to Five Star Chevrolet by a fruend. Thr friend called aheadd to the salesman to let them know that I was in the market for a new vehicle. Within minutes of that phone call the salesman called me and asked what would be a good time for me to come. At that point, I laid it on the line. I told Lloyd, the salesman that I worked with, that I wasn't excited about the process I don't have a lot of time, I'm a busy person and I don't have hours to sit in a dealership. He assured me that I would not have to sit long only to do the standard credit application. He was right I got to the dealership I talked with him for a few minutes told him what I was looking for and then hit him with the bombshell that I had a challenging situation. We talked over the particulars and my salesman Lloyd assured me that it was a situation that could be effortlessly handled. He was right. In short order I was provided with quick and efficient service but more than that the salesperson listened to what it was that I wanted and made the effort to deliver and make me happy. It is, in fact, one of the best car buying experiences that I have had. I recommend to anyone Five Star Chevrolet and Lloyd Facen as the salesperson. I also can't say enough about the manager that I worked with Billy Bohrmann. He came over shook my hand, just showed a genuine affection. And you know the best part? I got a great deal! More

Excellent customer service! We were not haggled. Mike is a great, honest salesman. Everyone was so nice and worked with us to get the best deal possible! The finance guy was awes We were not haggled. Mike is a great, honest salesman. Everyone was so nice and worked with us to get the best deal possible! The finance guy was awesome as well!! Our next vehicle will be purchased here, no reason to look anywhere else! More

Big Thank you to Lloyd and Billy! It was late, I've received a phone call from salesman Lloyd. My wife and I were going to see Clay Cooley Chevy for second time inquiring on Chevy Trax It was late, I've received a phone call from salesman Lloyd. My wife and I were going to see Clay Cooley Chevy for second time inquiring on Chevy Trax. Lloyd said "do me a favor, stop on by and let me see what we can do for you" Lloyd NEVER promised me anything. Lloyd was so humble and down to earth on the phone that we agreed to stop by to see him first. When we got to the dealership, the Chevy Trax was already parked upfront and ready prior to our arrival. Ill be honest, we went to 8 different dealership (met fake salesman, high pitch sales) and Lloyd by far was a different type of BREED. we went for a test drive, he answered all of our questions, but most importantly Lloyd and Billy beat the competition offer (Clay Cooley Chevy). The offer we received was SOO GOOOD we signed the lease at 9:00pm. The service we received was exceptional. I cannot praise enough the quality to detail, and service we have received. Heres the best part, two days later Ive received a phone call from Omar (Clay Cooley Chevy), Omar and Jose were unable to match the price. Thank you Lloyd and Billy for going above and beyond! Note about Billy: he's blunt and says it like it is , he's straight forward and that's EXACTLY what we were looking for, thank you for your HONESTY! kudos to Lloyd and Billy ! More

Awesome Service At Sam Pack's Chevey I brought my son's Sonic in for service for an AC and transmission problem and both were corrected and delivered at the promised time! Thanks. I brought my son's Sonic in for service for an AC and transmission problem and both were corrected and delivered at the promised time! Thanks. More

Great job! I am about to go on vacation and I asked they do the oil and check a few things. They called promptly and gave me diagnosis. An hour later my car was I am about to go on vacation and I asked they do the oil and check a few things. They called promptly and gave me diagnosis. An hour later my car was ready to go! More

Service Work was done in a professional and timely manner Tom was very helpful with his explanation of the work that was done. Would recommend him in the futu Work was done in a professional and timely manner Tom was very helpful with his explanation of the work that was done. Would recommend him in the future. More

Car buying made easy Everyone at Sam Pack was beyond welcoming and helpful. I walked in with a monthly payment in mind and they did everything they could to meet it. They Everyone at Sam Pack was beyond welcoming and helpful. I walked in with a monthly payment in mind and they did everything they could to meet it. They fought tooth and nail to get my APR down. They also have a kitchen with with free Mexican food. I think I might almost buy a car every week just for the tacos :-). Highly recommended! More