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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,484 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,484 reviews

June 11, 2025

Did a good job fixing my car And got me a ride to work while my car was in the shop More

by Kurtc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Five Star Chevrolet responded

Kurtc7, Thank you for recognizing Bryce and the Five Star Chevrolet service center. When your vehicle needs future repair or maintenance, we look forward to scheduling an appointment at 972-389-6700. We are here to keep your Chevy running well. Take care, Chris Selbach, Service Director

June 09, 2025

These guys roll out the red carpet for you, even if it's just a service visit. I was at another Chevrolet dealer before where everyone ignored me, which is what brought me to Sam Pack Five Star Chev. Couldn More

by matthew.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Five Star Chevrolet responded

Thank you, Matthew, for taking the time to share feedback. You are a VIP at Five Star Chevrolet and our service team welcome the chance to help you with your auto care. Please reach Jessy, Nathan, or me at 972-389-6700 whenever you need our assistance. We appreciate you! Safe travels, Chris Selbach, Service Director

June 08, 2025

Great service. I’ve bought my last three cars from them. I plan on it again. More

by gillisj52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Five Star Chevrolet responded

Thank you, gillisj52, for shopping at Five Star Chevrolet! Your loyalty mean a lot to all of us and we would welcome the chance to help with future vehicle needs. Let Hunter or me know if you need technical or maintenance advice at 972-389-6700. We are focused on your driving experience. Thanks again, Alan Brown, General Manager

June 07, 2025

Five Star went above and beyond securing SUV from another dealer in a different state More

by Ebognar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2025 -

Five Star Chevrolet responded

Congratulations, Ebognar, on your new SUV from Five Star Chevrolet. Your sales team remains available at 972-389-6700. We are dedicated to helping you fully enjoy your new ride. Thank you for shopping with us and please stay in touch. Best regards, Alan Brown, General Manager

June 04, 2025

Huge thank you to Lloyd for making the process smooth and actually enjoyable. Super knowledgeable, patient and went the extra mile to get me the BEST deal. Highly recommend working with him if you’re in the More

by Jasmine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Five Star Chevrolet responded

Jasmine, We're happy to hear that Lloyd made your car-buying process smooth and genuinely enjoyable. It's wonderful to know he shared his extensive knowledgeable and went the extra mile to get you a great deal. Thank you for choosing Five Star Chevrolet. We look forward to continuing to offer our vehicle advice at 972-389-6700. Congratulations! Best regards, Alan Brown, General Manager

May 28, 2025

Jessy had me in and out for my first traverse oil change. Very professional and quick! Thank you! I’ll see yall next time! More

by kholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Selbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylin Holbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Five Star Chevrolet responded

Kholbrook, We're so glad to hear that Jessy and the Five Star Chevrolet service team provided such a professional and efficient experience for your first oil change!. Thank you for your business, and we look forward to seeing you when your Traverse needs future care. In the meantime, reach us at 972-389-6700 should you need our vehicle advice. Safe travels and thanks again, Chris Selbach, Service Director

May 28, 2025

My service advisor kept me updated throughout the repair progress. Pricing was fair and honest. They even sent me a video showing the technicians findings! Brian has always taken care of my Corvette and Tah More

by Scoutsout44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Five Star Chevrolet responded

Thank you, Scoutsout44, for taking the time to share your service experience at Five Star Chevrolet. Brian is always focused on efficient communication. When you have questions about either of your vehicles, don't hesitate to call 972-389-6700. We look forward to helping you enjoy your rides. Best regards, Chris Selbach, Service Director

May 28, 2025

5 Star Chevy service is amazing. My advisor Brian has always taken care of my vehicles. He is extremely knowledgeable, honest and upfront. They even send a video showing what the tec More

by Scoutsout44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Five Star Chevrolet responded

Scoutsout44, Transparency is a priority at Five Star Chevrolet. Thank you for trusting Brian and our service team to care for your vehicles. Whenever you need our knowledge or expertise, give us a call at 972-389-6700. We appreciate you! Take care, Chris Selbach, Service Director

May 26, 2025

Andreas in Sales and Lee in Finance took care of me. They worked with me and I am very happy with the results. Professionals all the way! More

by ktenos73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Five Star Chevrolet responded

Congratulations, ktenos73, on your purchase at Five Star Chevrolet! Andreas, Lee, or I can be reached at 972-389-6700. We are focused on complete customer satisfaction. Let us know how we can help with technical or maintenance questions. Thank you for your endorsement and business. Best regards, Alan Brown, General Manager

May 25, 2025

Amanda was amazing. I knew exactly when my car was going to be ready! Perfect! More

by kerrimillard34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2025 -

Five Star Chevrolet responded

Thank you, kerrimillard34, for taking the time to recognize Amanda and the Five Star Chevrolet service team. We are truly grateful for your kind words and welcome any additional vehicle questions at 972-389-6700. We want you to enjoy your ride. Take care, Chris Selbach, Service Director

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