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Five Star Chevrolet

Carrollton, TX

4.9
1,518 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,518 reviews

October 13, 2025

Lloyd was the perfect guy for my son’s first solo car purchase! He listened to our wishes, hopes and concerns and took such great care of us! Found us the perfect car and made my son’s first car purchas More

by Jillykari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Five Star Chevrolet responded

Thank you, Jillykari, for taking the time to share your shopping experience with Lloyd at Five Star Chevrolet. We are excited you found your son's first car at our dealership. If either of you need technical or care advice, reach us at 972-389-6700. We want to make certain you are both knowledgeable about your purchase. Congratulations! Best regards, William Mills, General Manager

October 13, 2025

Easiest vehicle purchase I have ever had. Will refer friends and be back in the future. More

by matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Nolen
Oct 14, 2025 -

Five Star Chevrolet responded

Congratulations, Matt! It is great to know your vehicle purchase went smoothly at Five Star Chevrolet. Don't hesitate to reach your sales team at 972-389-6700 if there is anything else we can do for you. We want to make certain you fully enjoy your ride. Thank you for your business and feedback. Best regards, William Mills, General Manager

October 09, 2025

Bryce is my Service advisor and every interaction is professional and smooth. I truly appreciate the guy’s effort to make sure any of my mechanical problems are fixed. As I said in another review He’s a More

by Jaelloyd88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Five Star Chevrolet responded

Jaelloyd88, It is so great to know Bryce took such good care of you and your car. Our team is focused on making sure you are driving a reliable vehicle. Between visits, give Bryce and our Five Star Chevrolet techs a call at 972-389-6700 if you need advice. We are here for you! Safe travels and thanks for your feedback. Take care, Chris Selbach, Service Director

October 03, 2025

Atención amabilidad wen you estay on the loby way for you car you get Coffee or snacks water you get special personal attencion More

by Sergio marquez Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

Five Star Chevrolet responded

We appreciate you at Five Star Chevrolet, Sergio! Thank you for recognizing Brian and our service team. Please reach out to 972-389-6700 any time you need vehicle advice or another appointment. We look forward to hearing from you. Take care, Chris Selbach, Service Director

October 02, 2025

Excellence from every department Jessy - Service Nathan - used car buyer Andres - salesman Lee - finance And the gentleman who showed us how to navigate the app. I forgot his name. We are Sam Pack Cus More

by Mrs G J Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee
Oct 02, 2025 -

Five Star Chevrolet responded

Mrs G J Thomas, You are the best! Thank you for recognizing so many of the Five Star Chevrolet team. We are so grateful to help with your auto needs. Congratulations on your new vehicle. Both our sales and service team welcome your vehicle questions at 972-389-6700. We look forward to serving you again. Best regards, Alan Brown, General Manager

October 02, 2025

Jacob helped me work a deal that seemed good both us and the dealership. His transparency was greatly appreciated. Gio was efficient with our time and very friendly. We where under a time constraint and th More

by zvanetten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Bau
Oct 02, 2025 -

Five Star Chevrolet responded

Thank you, zvanetten, for shopping with Jacob and the Five Star Chevrolet team. Transparency is to be expected at our dealership. We appreciate your business and recommendation. Let us know what else we can do for you at 972-389-6700. We remain available to share our advice any time you need it. Congratulations on your purchase! Take care, Alan Brown, General Manager

September 26, 2025

Highly recommended. Great customer service. Lloyed Facen Thank you for working with me to get a deal that fit my budget. That really means a lot. More

by ali.afzal822
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Five Star Chevrolet responded

We appreciate you at Five Star Chevrolet, ali.afzal822! Thank you for shopping with Lloyd and if there is anything else you need, please call us at 972-389-6700. We look forward to helping you enjoy your purchase. Best regards, Alan Brown, General Manager

September 23, 2025

Great customer service and professionalism from staff. I will recommend Five star Chevrolet to anybody looking for a vehicle More

by holdermitchellc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Nolen
Sep 24, 2025 -

Five Star Chevrolet responded

Congratulations, holdermitchellc, on your purchase at Five Star Chevrolet! Lloyd and Lee are both focused on customer satisfaction. Should you have questions about your vehicle, reach out to 972-389-6700. We are here to offer advice. Thank you for shopping with us! Take care, Alan Brown, General Manager

September 21, 2025

Excellent service, communication. Sales process was enjoyable. Will definitely buy from Sam Pack again. Will definitely refer family and friends to Andres and Gio at Sam Pack for vehi More

by john.barber1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Olivio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steph Caleron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rainelle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Five Star Chevrolet responded

Thank you, John, for recognizing so many of the Five Star Chevrolet team! We are so grateful to serve you and look forward to hearing from you at 972-389-6700. Andres, Gio, and I are excited to help you fully enjoy your new vehicle. Congratulations and thank you again. Sincerely, Alan Brown, General Manager

September 13, 2025

Mr. Lloyd was amazing, I asked him for some magic to get me ina car and he delivered. I have found my dealership home. More

by Tiffanyh1116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Nolen
Sep 14, 2025 -

Five Star Chevrolet responded

Thank you, Tiffanyh1116, for shopping with Lloyd at Five Star Chevrolet! We are excited you left the dealership in a new car. If there is anything else we can do to help you enjoy your ride, please call 972-389-6700. We are here for you! Congratulations! Best regards, Alan Brown, General Manager