Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Five Star Chevrolet
Carrollton, TX
1,518 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,518 reviews
October 13, 2025
Lloyd was the perfect guy for my son’s first solo car purchase! He listened to our wishes, hopes and concerns and took such great care of us! Found us the perfect car and made my son’s first car purchas purchase! He listened to our wishes, hopes and concerns and took such great care of us! Found us the perfect car and made my son’s first car purchase a breeze!! A pleasant experience and quick…no messing around at 5 star! Thank you Lloyd you are our guy for car purchases from now on!!! More
by Jillykari
October 13, 2025
Easiest vehicle purchase I have ever had. Will refer friends and be back in the future. Will refer friends and be back in the future. More
by matt
October 09, 2025
Bryce is my Service advisor and every interaction is professional and smooth. I truly appreciate the guy’s effort to make sure any of my mechanical problems are fixed. As I said in another review He’s a professional and smooth. I truly appreciate the guy’s effort to make sure any of my mechanical problems are fixed. As I said in another review He’s a dope brotha and definitely invited to Thanksgiving dinner lol 😂 . Sam Packs 5 Star Chevrolet is just a cool environment all around and I know where my next new car is coming from!!! More
by Jaelloyd88
October 03, 2025
Atención amabilidad wen you estay on the loby way for you car you get Coffee or snacks water you get special personal attencion you car you get Coffee or snacks water you get special personal attencion More
by Sergio marquez Gutierrez
Employees Worked With
October 02, 2025
Excellence from every department Jessy - Service Nathan - used car buyer Andres - salesman Lee - finance And the gentleman who showed us how to navigate the app. I forgot his name. We are Sam Pack Cus - used car buyer Andres - salesman Lee - finance And the gentleman who showed us how to navigate the app. I forgot his name. We are Sam Pack Customers for life! More
by Mrs G J Thomas
October 02, 2025
Jacob helped me work a deal that seemed good both us and the dealership. His transparency was greatly appreciated. Gio was efficient with our time and very friendly. We where under a time constraint and th the dealership. His transparency was greatly appreciated. Gio was efficient with our time and very friendly. We where under a time constraint and the team got us out with time to spare. have already been recommending both to my COWorkers. More
by zvanetten
September 26, 2025
Highly recommended. Great customer service. Lloyed Facen Thank you for working with me to get a deal that fit my budget. That really means a lot. Great customer service. Lloyed Facen Thank you for working with me to get a deal that fit my budget. That really means a lot. More
by ali.afzal822
September 23, 2025
Great customer service and professionalism from staff. I will recommend Five star Chevrolet to anybody looking for a vehicle I will recommend Five star Chevrolet to anybody looking for a vehicle More
by holdermitchellc
September 21, 2025
Excellent service, communication. Sales process was enjoyable. Will definitely buy from Sam Pack again. Will definitely refer family and friends to Andres and Gio at Sam Pack for vehi Sales process was enjoyable. Will definitely buy from Sam Pack again. Will definitely refer family and friends to Andres and Gio at Sam Pack for vehicle purchases. More
by john.barber1971
Employees Worked With
September 13, 2025
Mr. Lloyd was amazing, I asked him for some magic to get me ina car and he delivered. I have found my dealership home. me ina car and he delivered. I have found my dealership home. More
by Tiffanyh1116
