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Five Star Chevrolet

Carrollton, TX

4.9
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,458 reviews

December 16, 2023

In my car buying history, this was the BEST experience I have ever had! Lloyd was so considerate of my busy schedule and worked hard to get me a GREAT deal! 10/10 recommend buying from Lloyd, and I will aga More

by tonya.shierry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Five Star Chevrolet responded

Congratulations, tonya.shierry! Congratulations on driving away in your brand new vehicle from Five Star Chevrolet! We're thrilled you chose us for such an exciting milestone. Lloyd and our staff are dedicated to ensuring your complete satisfaction. We're always just a phone call away if you need anything at all. Let us know when you have technical or care questions at 972-389-6700. Thank you, Alan Brown, General Manager

December 16, 2023

This is the 3rd car I have purchased from Five Star Chevrolet and I am always 100% satisfied. I even purchased the last 2 cars from the same salesman.. Thank you Loyld you are the best! Always prfes More

by dstro52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmy Nicholson, Chad Coffman
Dec 17, 2023 -

Five Star Chevrolet responded

Dstro52, We appreciate the trust you place in Five Star Chevrolet. We're always here to exceed your expectations. Contact us at 972-389-6700 when you have future vehicle needs.Best regards, Alan Brown, General Manager

December 15, 2023

Always excellent service at 5* Chevrolet, service & sales. Especially Amanda in Service and Lloyd in Sales! More

by kent_anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2023 -

Five Star Chevrolet responded

Thank you, Anita, for your loyalty and support of Five Star Chevrolet. We appreciate this recognition of our staff and we look forward to hearing from you in the future at 972-389-6700. We value the opportunity to help you enjoy your vehicle. Best regards, Chris Selbach, Service Director

December 14, 2023

I had the wrong date, but JR was able to work me in. Great service and very satisfied. I've been at the Stonebriar and Huffines location, and this by far is the best. I wish I knew you were here all the More

by TED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Lopez
Dec 14, 2023 -

Five Star Chevrolet responded

Welcome to Five Star Chevrolet, TED! We look forward to the opportunity to serve you in the future, and we hope to make your next visit even more enjoyable.If there's anything specific you would like us to address, please feel free to reach out to JR and our team at 972-389-6700. We appreciate the chance to serve you. Sincerely, Chris Selbach, Service Director

December 13, 2023

Amazing customer service. Both Bryce and Amanda are great. Always going above and beyond for the customer More

by Meaganlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Cassels
Dec 14, 2023 -

Five Star Chevrolet responded

Meaganlee, We're always happy to welcome you to Five Star Chevrolet. Assisting you with your automotive needs is our pleasure. Reach out to Amanda and Bryce at 972-242-6415 whenever you have questions about your vehicle. Wishing you safe travels, and thank you once more for supporting our dealership. Sincerely, Chris Selbach, Service Director

December 13, 2023

5 Star Chevrolet treated me like family. Loyd picked me up from my home and brought me to the dealership to get my new truck. The overall care and treatment from Loyd and 5 Star will keep my More

by Lana Waynette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Five Star Chevrolet responded

Lana, Congratulations on your new truck from Five Star Chevrolet. Lloyd is valued for his vehicle knowledge and customer focus. Be sure to reach him at 972-389-6700 with technical or care questions. We highly appreciate your loyalty, and our top priority is ensuring your satisfaction.Best regards, Alan Brown, General Manager

December 11, 2023

Had an amazing service advisor plus tech even if my truck was there for almost 4 months More

by yalely123
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Five Star Chevrolet responded

Yalely123, We appreciate you at Five Star Chevrolet. Thank you for recognizing Brian and our service center. Count on us for future auto care by scheduling your next appointment at 972-389-6700. Best regards, Chris Selbach, Service Director

December 08, 2023

Great experience with this dealer, in particular Lloyd my salesman. Always responded to questions and concerns. Always attentive but not annoying. Kept abreast of the process. Could not have asked for any More

by drparklonestar@sbxglobal.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

drparklonestar@sbxglobal.net responded

Verify this review

Dec 09, 2023 -

Five Star Chevrolet responded

Thank you drparklonestar for recommending Lloyd and Five Star Chevrolet. We look forward to helping you fully enjoy your new car. Stop by or call us at 972-389-6700 with questions as they arise. We are here for you! Best regards, Alan Brown, General Manager

December 06, 2023

I really like 5 Star Chevy. They have a great business model. Based upon customer satisfaction a great product called Chevrolet. With great Employees that represent professionis More

by Dennis Botkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Selbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Casseles, Jeff Cassels
Dec 07, 2023 -

Five Star Chevrolet responded

Dennis, We are grateful to have you as a Five Star Chevrolet customer. Congratulations on the purchase of your new Malibu Premier! Don't hesitate to stop by or call 972-389-6700 to revisit any of your new car's features. We want to make certain your have fond memories of this car, too. Happy Holidays, Alan Brown, General Manager

November 30, 2023

The service was excellent! The staff was super nice. Excellent communication. Will go again! Thank guys! More

by Lettyr2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Cassels
Dec 01, 2023 -

Five Star Chevrolet responded

Lettyr2009, Thank you for endorsing the Five Star Chevrolet service staff. Our team wants you to be knowledgeable and comfortable with your vehicle. When you have questions, don't hesitate to reach us at 972-389-6700. Safe travels, Chris Selbach, Service Director

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