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Five Star Chevrolet

Carrollton, TX

4.9
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,458 reviews

March 26, 2025

Service is always on point with great pricing and excellent work. Always done in a timely manner and communication is excellent the whole way through. Excellent staff as well! More

by mnlagosto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Five Star Chevrolet responded

Mnlagosto, Thank you so much for endorsing the Five Star Chevrolet service team! Between visits, we are available at 972-389-6700. Keeping you knowledgeable about your vehicle is a priority. Call us any time. Best regards, Chris Selbach, Service Director

March 25, 2025

Brian was great as always, kept me informed through the entire process. The tech did such a good job I couldn't tell my vehicle was even touched. More

by thegardnerfltrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Five Star Chevrolet responded

Thanks, thegardnerfltrx, for choosing Five Star Chevrolet! When you need the advice from our advisors or techs, give us a call at 972-389-6700. We are happy to share our knowledge and expertise. Enjoy a smooth ride! Take care, Chris Selbach, Service Director

March 24, 2025

John Butler was hands down the best sales manager at any dealership in the metroplex. He is honest, down to earth and cares 100% for all of his customers. That combined with Sam Pack is the ultimate packa More

by ryanhollien
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Five Star Chevrolet responded

Congratulations, ryanhollien, on your new Corvette from Five Star Chevrolet. John is focused on customer experience and it's great to receive your feedback. Should you need anything else, please reach us at 972-389-6700. Thanks for shopping with us! Best regards, Alan Brown, General Manager

March 23, 2025

I came in boo hoo'n on Amanda's shoulder. My check engine light was on. She patted me on the back and said "darlin' I'll fix you up!" And she did. I picked up my car. She winked at me and com More

by Jeffmoore75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Selbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Five Star Chevrolet responded

Thank you, Jeffmoore75, for stopping by Five Star Chevrolet for help with your vehicle care. Amanda and our service team are available at 972-389-6700 should you need additional advice. We hope to remain your first choice for automotive maintenance. Best regards, Chris Selbach, Service Director

March 20, 2025

All work done professionally. Service writer Brian and others were excellent.. All service done same day. Appreciate free shuttle back and forth. More

by Vichooch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Five Star Chevrolet responded

We appreciate you, Vichooch! Thank you for allowing the Five Star Chevrolet service team the chance to help with your vehicle care. Brian and I welcome any additional questions at 972-389-6700. Safe travels and thanks again, Chris Selbach, Service Director

March 18, 2025

Muy buena experiencia cuando me atendieron bien me preguntaron sobre qué problema tenía y ellos sobre eso empezaron a revisarlo y empiezan a trabajar en ese momento y todo bien excelente More

by enrique1797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Five Star Chevrolet responded

Gracias, enrique1797, por elegir Five Star Chevrolet para el cuidado de su auto. Si necesita asesoramiento vehicular, llámenos al 972-389-6700. Apreciamos su preferencia. Atentamente, Chris Selbach, Director de Servicio.

March 14, 2025

Alan Brown is by far best GM in the business, Jason always takes care of my Camaro SS 1LE like it's his own. And JR shows me how to save money whenever and wherever possible! I was a Golf Pro for James More

by foxschaffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Five Star Chevrolet responded

Thank you, foxschaffer, for your kind words. We're absolutely thrilled to hear about your positive experience! It's our goal to provide top-notch service and build lasting relationships with our customers. We're glad our staff have exceeded your expectations. We appreciate you choosing Sam Pack's 5-Star Chevrolet and look forward to your next call at 972-389-6700. Best regards, Chris Selbach, Service Director

March 12, 2025

Brian in service took good care of me will be back for all my car services! More

by joannm615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Mariani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Mar 12, 2025 -

Five Star Chevrolet responded

Thank you, joannm615, for recognizing Brian and the Five Star Chevrolet service department. We're so glad Brian exceeded your expectations and we hope you do return! Reach out to 972-389-6700 for automotive advice any time. Best regards, Chris Selbach, Service Director

March 11, 2025

It’s was service beyond my expectations! ! Perfect., Bryce was on it, follow up calls, updates etc. More

by Ivan Hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Five Star Chevrolet responded

Ivan, We're so happy to hear you had such a positive experience in the Five Star Chevrolet service center. Bryce's dedication to follow-up calls and updates is a testament to our commitment to customer satisfaction, Should you need additional advice, don't hesitate to call Bryce or me at 972-389-6700. Thank you, Chris Selbach, Service Director

March 09, 2025

Very genuine customer service who will find you the best vehicle no matter the budget. More

by Caburrows
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Five Star Chevrolet responded

Congratulations, Caburrows! Thank you for your positive review! We're proud to offer genuine customer service and work with all budgets to find the perfect vehicle. We appreciate your business at Five Star Chevrolet. Let us know if you need our advice at 972-389-6700. We hope you enjoy your Jeep. Best regards, Alan Brown, General Manager