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Five Star Chevrolet
Carrollton, TX
1,497 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,497 reviews
July 20, 2025
Everyone at the dealership is so kind and helpful, they always made sure I was comfortable and answered questions I didn’t know I had. always made sure I was comfortable and answered questions I didn’t know I had. More
by whitneyblair0497
July 13, 2025
The service was great fast efficient. Team members look out for me thw way I liked. Awesome. Team members look out for me thw way I liked. Awesome. More
by Cliffcorn1
Employees Worked With
July 10, 2025
Multiple texts were involved to get this project right? Even the shop manager got involved, it was nice to see an effort when there was a problem that wasn't readily right? Sobbed Even the shop manager got involved, it was nice to see an effort when there was a problem that wasn't readily right? Sobbed More
by trafficminder
Employees Worked With
July 08, 2025
Lloyd is great. He new just what I was looking for. The team made my purchase pleasant. Although I wasn't able to take my car same day, it was worth the wait. Ever He new just what I was looking for. The team made my purchase pleasant. Although I wasn't able to take my car same day, it was worth the wait. Everything was done to my expectations. I woul definitely use them and send my friends and family. More
by Stephanieb75287
Employees Worked With
July 05, 2025
Excellent experience with Lloyd purchasing my 2024 Ford Expedition. He was so nice and explained everything about the car. Finance was easy and walked out happy. Expedition. He was so nice and explained everything about the car. Finance was easy and walked out happy. More
by njmcbrayer3
June 15, 2025
Friendly Staff! Great team! They were easy to work with! I highly recommend them to other buyers Great team! They were easy to work with! I highly recommend them to other buyers More
by Coach
June 14, 2025
Repeat customer working with Lloyd-he is great to work with and very friendly! Will be back again! Highly recommend!! with and very friendly! Will be back again! Highly recommend!! More
by Stewart H
Employees Worked With
June 13, 2025
I had an amazing experience working with Lloyd when buying my 2024 Jeep Wrangler! From start to finish, he made the entire process smooth, stress-free, and enjoyable. Lloyd was knowledgeable, patient, buying my 2024 Jeep Wrangler! From start to finish, he made the entire process smooth, stress-free, and enjoyable. Lloyd was knowledgeable, patient, and genuinely cared about helping me find exactly what I wanted. He took the time to answer all my questions and made sure I felt confident in my decision. If you’re looking for someone who’s professional, friendly, and truly goes the extra mile—Lloyd is your guy! I couldn’t be happier with my new Jeep! More
by Crosbyrashanda
Employees Worked With
June 11, 2025
Did a good job fixing my car And got me a ride to work while my car was in the shop while my car was in the shop More
by Kurtc7
Employees Worked With
June 09, 2025
These guys roll out the red carpet for you, even if it's just a service visit. I was at another Chevrolet dealer before where everyone ignored me, which is what brought me to Sam Pack Five Star Chev. Couldn just a service visit. I was at another Chevrolet dealer before where everyone ignored me, which is what brought me to Sam Pack Five Star Chev. Couldn't be happier with the move. More
by matthew.smith
