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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,474 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,474 reviews

April 28, 2025

Coming into this process I was really on edge about wanting to buy a vehicle. Lloyd was very knowledge, answered all of my questions and put my mind at ease. Will return for any future car buying needs More

by Cthoma20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Five Star Chevrolet responded

Cthoma20, It's always a relief when you find someone knowledgeable and helpful who can ease those anxieties. We appreciate you sharing your experience with Lloyd and Five Star Chevrolet. Let us know if you have questions about your new vehicle at 972-389-6700. It will be great to assist you with any future vehicle needs. Congratulations! Thank you, Alan Brown, General Manager

April 25, 2025

Excellent staff, everything was very fast. Everyone has a great sense of humor… i like to much my new Colorado Thanks More

by leopmaica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Gata
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Five Star Chevrolet responded

Congratulations, leopmaica, on your new Colorado from Five Star Chevrolet. Franko, Rafael, or I can be reached at 972-389-6700 should you need our advice. We want you to fully enjoy your truck. Thank you for shopping with us! Best regards, Alan Brown, General Manager

April 22, 2025

Lloyd was able to help us complete our car deal from out of state. He was very knowledgeable and helped with a smooth transaction. More

by Kthomas
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Five Star Chevrolet responded

Kthomas, It's wonderful that Lloyd was able to assist you with your car deal at Five Star Chevrolet and make the out of state transaction efficient. We really appreciate you taking the time to share your positive experience. We'll be sure to let Lloyd know your kind words! If there is anything else we can do for you please reach Lloyd or me at 972-389-6700. Congratulations and thank you for shopping with us. Best regards, Alan Brown, General Manager

April 18, 2025

I said it before and I’ll say it again! Jessy is an amazing service advisor. Very tentative and gets the job done! I came in for an oil change and tire rotation and it was a breeze! More

by kholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylin Holbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Five Star Chevrolet responded

Thank you, kholbrook, for choosing Five Star Chevrolet for your vehicle care. Jessy and our techs remain available at 972-389-6700 should you need additional vehicle advice. We want you to fully enjoy your ride. Best regards, Chris Selbach, Service Director

April 18, 2025

Bryce did a great job keeping me informed and updated on my repair. They fixed exactly what was wrong and did not try to upsale me anything else that they may of " found " wrong with my car. Honesty goes a More

by rickdillon1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Five Star Chevrolet responded

Rickdillon1025, We're thrilled to hear Bryce did such a great job keeping you informed during your visit to Five Star Chevrolet! We believe in transparent service and are glad you experienced that. Thank you for your positive feedback and let us know when we can be of help again at 972-389-6700. Take care, Chris Selbach, Service Director

April 13, 2025

Jacob Blau was a great young salesman a super easy transaction that went quicker than any place I have bought a vehicle I would highly recommend him… More

by roselombardo11.11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Blau
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Apr 14, 2025 -

Five Star Chevrolet responded

Congratulations, roselombardo11.11, on your ride from Five Star Chevrolet! Thank you for recommending Jacob and his efforts to help you into a new ride. Call 972-389-6700 should you have technical or questions. We are here for you! Take care, Alan Brown, General Manager

April 13, 2025

Excellent staff! Very nice and provide all the information needed to make a smart decision More

by jro2393
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Five Star Chevrolet responded

Thank you, jro2393, for shopping at Five Star Chevrolet. Jorge, Lee, and our team remain available at 972-389-6700 for new vehicle questions. We are here to help you enjoy your ride. Congratulations! Best regards, Alan Brown, General Manager

April 11, 2025

Came in for a State inspection and was in and out! Jessy is the goat! More

by kholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylin Holbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Five Star Chevrolet responded

Kholbrook, Thanks so much for your kind words and for choosing the Five Star Chevrolet service center for your State Inspection. We're thrilled to hear that Jessy made the process quick and easy for you. We'll be sure to pass along your praise! We strive to provide efficient and friendly service to all of our customers, and we're glad we were able to meet your expectations. We hope to hear from you again at 972-389-6700. Take care, Chris Selbach, Service Director

April 11, 2025

We were told to come in at 2PM to pick up our truck. We were called on the drive over by the office to confirm we were on the way. When we arrived, the salesperson informed us that the new truck had bee More

by bpgraham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ron Daly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jovonte Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2025 -

Five Star Chevrolet responded

Bpgraham, We understand your frustration regarding the vehicle you were interested in. We want to clarify that the vehicle was an active loaner, still in service, at the time of your inquiry. Jovonte contacted you via phone and email to explain this and requested you schedule an appointment so we could remove the vehicle from the loaner program for your review. The initial worksheet showed 1 mile due to the vehicle being in loaner service and having inaccurate mileage at the time. We regret the misunderstanding and that you felt we were attempting to sell you a used vehicle. We apologize for any rudeness you perceived. We acknowledge that your visit was brief and that you left before we could fully address your concerns. James has reached out to you to see if we can still assist you and resolve this situation. Please reach James or me at 972-389-6700. We are committed to finding a solution and hope to hear from you soon. Respectfully, Alan Brown, General Manager

April 10, 2025

Everyone was incredibly helpful and made our experience memorable. Jacob was easy to work with and very kind. More

by Lori.godbold.jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Blau
Report | Print
Apr 11, 2025 -

Five Star Chevrolet responded

Lori, It's fantastic to know that everyone at Five Star Chevrolet contributed to a memorable experience for you. We're especially pleased to hear that you found Jacob easy to work with. Thank you for your positive feedback and please let us know if you have questions about your purchase at 972-389-6700. Take care, Alan Brown, General Manager

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