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Five Star Chevrolet
Carrollton, TX
1,477 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,477 reviews
January 04, 2023
I have to be over 15 cars and trucks from Five Star over the years. Not including all the friends and family members I’ve referred. I just get a different feeling when I show up versus over dealerships I’ve the years. Not including all the friends and family members I’ve referred. I just get a different feeling when I show up versus over dealerships I’ve been too. You don’t see groups of sales people standing around complaining. I’ve showed up in everything from shorts, flip flops, to a suit even. Same treatment. I over heard a customer telling her sales person she’s been to 4 dealers and couldn’t get approved. She was walking into finance to sign papers on her new vehicle as I was walking out to get in mine. Her smile brightened my day. Even I wanted to welcome her to the Five Star Family. Mr. Sam Pack, you have yourself something great in that Chevy store in Carrollton, TX. I drive past 3 Chevy stores to do business with Five Star. That’s just another reason why. More
by Jeffmoore75
Employees Worked With
Other Employees :
Dexter Kellough, Leo Sangiovanni, Chad Coffman, Darryl Kelly, Jimmy Patel
January 02, 2023
Service was excellent. Amanda assisted me in getting my tire repaired and followed up when problem was found. Amanda assisted me in getting my tire repaired and followed up when problem was found. More
by sherrydunn
January 01, 2023
Excellent customer service. No procrastination and straight to the point. I am very well pleased with my new vehicle. No procrastination and straight to the point. I am very well pleased with my new vehicle. More
by LeSueur.tasha
January 01, 2023
The salesman Dexter was the best and very professional. Giovanni in the Finance was excellent as well. Ron ended it off with sending me home happy I am one happy camper. Thank you Chevrolet! Giovanni in the Finance was excellent as well. Ron ended it off with sending me home happy I am one happy camper. Thank you Chevrolet! More
by LeSueur.tasha
December 26, 2022
I was so happy about what I saw when I took my friend to buy a car, I returned to invest in my new car. Great Car! Great Dealership! GREAT LLOYD!! And GREAT GIOVANNI!! 👍🏻👍🏻👍🏻👍🏻👍🏻 buy a car, I returned to invest in my new car. Great Car! Great Dealership! GREAT LLOYD!! And GREAT GIOVANNI!! 👍🏻👍🏻👍🏻👍🏻👍🏻 More
by adultfamilyhomesjc
December 26, 2022
Would give this dealership and Lloyd and Lee 10 stars. Amazing customer service and exceptionally friendly staff! They go above and beyond to meet all of your needs and answer any questions you have. They Amazing customer service and exceptionally friendly staff! They go above and beyond to meet all of your needs and answer any questions you have. They stayed open almost 3 hours past closing for us b/c we ran into traffic. No agitated attitude, just extremely nice and welcoming. Will recommend them to everyone. Thank you Lloyd and Lee for your patience and friendly experience. We will be back! More
by jillianadair23
December 21, 2022
Dependable and knowledgeable about the products they sell. From the purchase to the service of my car it have been a great experience. sell. From the purchase to the service of my car it have been a great experience. More
by Charles McGriff
Employees Worked With
December 19, 2022
I appreciate your Professionalism, Very Nice, Helpful, Thoughtful, Informative! When I arrived, Joe greeted me. Thoughtful, Informative! When I arrived, Joe greeted me. More
by sandra_ott
