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Five Star Chevrolet
Carrollton, TX
1,477 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,477 reviews
September 21, 2022
The total experience, from sales to finance to management was exceptional. Will definitely be a repeat customer. was exceptional. Will definitely be a repeat customer. More
by jeff_birdwell
September 20, 2022
Lloyd was very helpful and very nice, answered every question I had and had a good sense of humor to make my 5 star experience awesome would definitely recommend Lloyd as a sales consultant to anyone th question I had and had a good sense of humor to make my 5 star experience awesome would definitely recommend Lloyd as a sales consultant to anyone that was in the market for a car More
by Chris
Employees Worked With
September 19, 2022
They went above and beyond to satisfy my truck needs. Don’t understand why they only get three star ratings. Don’t understand why they only get three star ratings. More
by Mburden59
September 15, 2022
We just sold our car and are happy to write that Yulian made this normally stressful process very easy because of his candor, honesty and professionalism. We have no complaints and could not have been trea made this normally stressful process very easy because of his candor, honesty and professionalism. We have no complaints and could not have been treated better! We were pleasantly surprised and are happy to recommend Yulian to all of our friends and family. More
by Nick
Employees Worked With
Yulian Equihua
September 14, 2022
Yulian was great to work with - he helped make the process as painless as possible when selling my car of 15 years. It was a pretty quick experience, and when we found out the person who signs checks process as painless as possible when selling my car of 15 years. It was a pretty quick experience, and when we found out the person who signs checks was OOO the day I was there, Yulian made sure that I felt comfortable and got payment as quickly as possible. No hard sell with this one trying to convince me of trading in instead of buying. More
by lindsayleigh22
Employees Worked With
Yulian Equihua, Angela Quinteros
September 11, 2022
I told him what i wanted on the truck i was looking for and he got exactly what i ask for....excellent service amazing people and he got exactly what i ask for....excellent service amazing people More
by Ervey gomez
Employees Worked With
September 10, 2022
The nicest management team I have ever dealt with. .My sales person kept me informed from to finish that’s unheard of.. I’m very happy with hold experience and I will refer my friends and family to thi .My sales person kept me informed from to finish that’s unheard of.. I’m very happy with hold experience and I will refer my friends and family to this dealership.. More
by Wil
Employees Worked With
September 10, 2022
It was a great experience! I've been to many dealerships to purchase vehicles and all the employees we had contact with (Dexter, Lee, Liz and Ron) were very helpful and made ou I've been to many dealerships to purchase vehicles and all the employees we had contact with (Dexter, Lee, Liz and Ron) were very helpful and made our experience quick and easy! We couldn't have chosen a better dealership!! By far the best and easiest carbuying experience I've ever had. More
by Anthony
September 10, 2022
Words cannot begin to explain how incredible the staff is here at this dealership. We genuinely enjoyed spending our day there! They were cooking hotdogs and offered us lunch multiple times. We had our 6 wee here at this dealership. We genuinely enjoyed spending our day there! They were cooking hotdogs and offered us lunch multiple times. We had our 6 week old baby with us and the staff was just the friendliest, kindest, and most accommodating anyone could ever ask for! Lloyd was of course exactly as wonderful as all of his reviews state. His awards speak the truth. We walked in knowing what we could do and he made it happen for us (after our usual car salesman who we have used for years in our small town couldn’t get us anywhere near what we needed). We will be customers of this dealership and of Llyod’s for life! Everyone from the person we spoke to over the phone initially to our time with Lloyd all the way to our awesome finance guy was absolutely the best! Cannot say enough great things about this place. Do not hesitate to use them. They will take THE UTMOST care of you. Thank you, Five Star Chevrolet for taking care of our family! More
by Nathan and Samantha Honza
