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Five Star Chevrolet
Carrollton, TX
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,458 reviews
August 16, 2022
Amanda don't miss‼️ Always on point‼️ No matter what I need, Amanda comes though. need, Amanda comes though. More
by Tlstockett
Employees Worked With
August 16, 2022
They goes above and beyond for their customers! I purchase a vehicle every year from all over the place, but they have definitely won me over. Dexter was AMAZING!!! He deserves a gold medal for all I purchase a vehicle every year from all over the place, but they have definitely won me over. Dexter was AMAZING!!! He deserves a gold medal for all he does🎉… He definitely went above & beyond for my family & I when we arrived at midnight for my new vehicle. Lee & Giovanni in finance are amazing. They all was so kind, understanding & simply amazing. More
by Alecia
August 15, 2022
The whole team in every department was excellent. They walked me through and reiterated on what i wanted and was very knowledgeable and patient with the entire process. It's been 10 years since my la They walked me through and reiterated on what i wanted and was very knowledgeable and patient with the entire process. It's been 10 years since my last purchase and i was sort of stressed about the whole process all over again. The environment in the dealership was very family valued and it made everything so much more comfortable as well. More
by J2Lamar
Employees Worked With
Other Employees :
Yulian Equihua, Chad Coffman
August 15, 2022
I buy my cars here and only use them for maintenance and repairs. I can trust them to give me great service. As an older single women I need someone reliable and 5 Star us. repairs. I can trust them to give me great service. As an older single women I need someone reliable and 5 Star us. More
by Pam
Employees Worked With
I don't know the mechanic's name, Manny Galan
August 13, 2022
Five Star Chevrolet definitely upheld their namesake! ! This buying process has been 5star worthy. As an out of state buyer they helped make buying a new car simple. After getting the runaround from other ! This buying process has been 5star worthy. As an out of state buyer they helped make buying a new car simple. After getting the runaround from other local dealers in the area, Five Star Chevrolet came through with the best deal and top notch service team!! I would definitely recommend and do business with them again. More
by WendyDunn
August 12, 2022
Courteous and knew the products well. Listened to our needs and concerns and made the deal right for us. Listened to our needs and concerns and made the deal right for us. More
by clenoir1
August 12, 2022
Dexter was professional, patience and awesome. He treated us with respect, dignity and honor. He made sure we found the vehicle we wanted and made sure we left happy. When I purchase my next vehic He treated us with respect, dignity and honor. He made sure we found the vehicle we wanted and made sure we left happy. When I purchase my next vehicle it will be with Dexter and Five Star Chevrolet More
by KWAYLONCROWDER
Employees Worked With
Dexter Kellough
August 11, 2022
Best wishes for Franko Santana… a great sales young man, with a great future… with love with a great future… with love More
by nandosantana2002
Employees Worked With
August 08, 2022
They got my Tahoe in and out in the time I needed. The work they did, I could barely do it myself for that price! The lube tech lost one of my wheel center caps but my advisor Amanda has worked to re The work they did, I could barely do it myself for that price! The lube tech lost one of my wheel center caps but my advisor Amanda has worked to rectify the situation. I highly recommend this dealership More
by GolfHack
Employees Worked With
