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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,558 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,558 reviews

October 25, 2022

Best part about this dealership is the amount of time you will save compared to other dealerships in the waiting area. They had all my paperwork done and ready to sign when I arrived to sell my car More

by rugved811
Recommend Dealer
Yes
Employees Worked With
Yulian Equihua, Angela Quinteros
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Oct 26, 2022 -

Five Star Chevrolet responded

Rugved811, Thank you for recognizing our efforts at Five Star Chevrolet to provide fast and efficient buying processes. When Yulian and our staff can address questions about your new vehicle, give us a call at 972-389-6700. We continue to be here to help you enjoy your ride. Best Regards, Alan Brown, General Manager

October 25, 2022

Polite, fair, friendly, and efficient. What more could you want? Anyone buying or selling a used car should contact Yulian More

by jandrulis
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yulian Equihua
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Oct 26, 2022 -

Five Star Chevrolet responded

Jandrulis, Thank you for recommending Yulian and Five Star Chevrolet. We look forward to helping you enjoy your Mercedes-Benz. Don't hesitate to contact us with technical or care questions at 972-389-6700. Have fun in your new car. Best Regards, Alan Brown, General Manager

October 24, 2022

Dexter communicated very well and he made sure that we got approved and walked out with our dream vehicle. He made us feel welcomed and special every step of the way, didn’t even feel like we were working More

by Jeanette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough, Lee Nolen
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Oct 25, 2022 -

Five Star Chevrolet responded

Jeanette, Welcome to Five Star Chevrolet where customer satisfaction is a priority! Congratulations on driving off in your dream vehicle. It is important that we continue to stay in touch. Whenever you have technical or care questions, stop by or give us a call at 972-389-6700. We want to help you fully enjoy your drive. Thank you, Alan Brown, General Manager

October 23, 2022

I think 5star is a great dealership with excellent customer service and they go the extra mile for their customers. More

by BigZilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Nolen
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Oct 24, 2022 -

Five Star Chevrolet responded

BigZilla, Congratulations on your purchase at Five Star Chevrolet. Thank you for recognizing both our sales and service staff members. Customer satisfaction remains a priority. Reach us at 972-389-6700 any time we can offer our automotive knowledge. Best Regards, Alan Brown, General Manager

October 21, 2022

This is the best car buying experience I've ever had. Will buy from 5 star chevolet again in the future:). Everyone was kind and helpful. More

by Nmendoza0086@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough, Lee Nolen
Report | Print
Oct 22, 2022 -

Five Star Chevrolet responded

Nmendoza0086, Congratulations on your purchase at Five Star Chevrolet. We appreciate your recommendation and we look forward to seeing you at the dealership again. Reach us at 972-389-6700. Our next priority is to help you fully enjoy your vehicle. Thank you, Alan Brown, General Manager

October 20, 2022

Lloyd is so helpful im so happy it was him that helped me purchase my first ever truck! I highly recommend him and I appreciate him for helping me purchase my first vehicle! More

by Karina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2022 -

Five Star Chevrolet responded

Karina, Congratulations on your first-ever truck purchase! Lloyd is very customer focused and he and the entire Five Star Chevrolet team are here to help you enjoy your new Chevrolet. Stay in touch at 972-389-6700. Have fun driving! Thank you, Alan Brown, General Manager

October 20, 2022

Lloyd was amazing to work with. His hospitality was greatly appreciated throughout the buying process. He never stopped looking until we found the perfect vehicle. More

by Runnerjjxc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Nolen
Report | Print
Oct 20, 2022 -

Five Star Chevrolet responded

Congratulations on your vehicle purchase from Five Star Chevrolet, Runnerjjxc! We appreciate your recommendation of our processes and we hope to help with your future vehicle needs. Reach us online or give us a call at 972-389-6700 any time you need our vehicle advice. Safe travels, Alan Brown, General Manager

October 18, 2022

First time doing business with this dealership group , Scheduled my appointment, friendly staff and great customer service. More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Selbach
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Oct 19, 2022 -

Jose responded

First time doing business with this dealership group, Scheduled my appointment, friendly staff and great customer service.

Oct 19, 2022 -

Five Star Chevrolet responded

Welcome to Five Star Chevrolet, Jose! When you need future vehicle care, please reach us at 972-389-6700. Your complete satisfaction is always the goal. Thank you for giving us chance to work with you. Safe travels, Chris Selbach, Service Director

October 18, 2022

Took my car to the grapevine dealership where they didn't know what they were doing! Ended up at sam pack had had my issue fixed. Been taking my car there for warranty work and it is always fixed More

by Cherishgirl90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2022 -

Five Star Chevrolet responded

Thank you, Cherishgirl90, for rating your Five Star Chevrolet experience. When Amanda and our techs can offer up advice, give them a call at 972-389-6700. We want you comfortable and informed! We appreciate your return to our service center. Best Regards, Chris Selbach, Service Director

October 16, 2022

Caring, Knowledgeable, efficient and a huge selection. The process of buying a car was made so simple. The best. More

by Yessi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Moore, Jeff Moore
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Oct 17, 2022 -

Five Star Chevrolet responded

Yessi, Congratulations on your vehicle from Five Star Chevrolet! We are happy to serve your auto needs! Jeff. Austin and our entire staff welcome your questions at 972-389-6700. Knowing you are fully enjoying your vehicle is our goal. Best Regards, Alan Brown, General Manager

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