
Five Star Chevrolet
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,458 reviews
I can’t say enough good things about Amanda Yoder in service. Absolutely top notch communication, honesty and transparency. What a great store. service. Absolutely top notch communication, honesty and transparency. What a great store. More
Great communication, great customer service, in and out in good time and lobby was nice and clean. in good time and lobby was nice and clean. More
What can I say. Well Mr. Facen is DEFINITELY a ANGEL sent from GOD! He will work with you, fight for you, be honest and walk with you through the whole process. When Well Mr. Facen is DEFINITELY a ANGEL sent from GOD! He will work with you, fight for you, be honest and walk with you through the whole process. When I say AWESOME customer service, he has it. If I could give him 100 stars I would. I would recommend Ray Charles and Stevie Wonderful to Mr. Facen. Y’all he is awesome!!!! I can’t stop talking about him. I’ve never experienced great customer service like that when buying a car. This is one car salesman I stand behind 10 toes down!!! More
For starters, I went home with a vehicle and that says a lot. My car was stolen in November 2021. In January 2022, I began the journey of finding a new vehicle…with higher prices and during the pandemic, I lot. My car was stolen in November 2021. In January 2022, I began the journey of finding a new vehicle…with higher prices and during the pandemic, I wanted to pull out my hair! I had specific features that I wanted in my next vehicle that seemed obtainable to me but a nightmare to find. During my search, I went to over 20 dealerships; you won’t believe the things I went through. Vehicles with mechanical issues, dishonest salespeople, dealerships over an hour away, and much, much more. On March 3, 2022 at 6:30PM, I found my dream vehicle online. I was an hour away and made it to the dealership at 7:30PM. Lloyd F. was my salesperson. He stayed past 9PM and the dealership closed at 8PM. He made sure I test drove the vehicle, went over the Carfax, and signed all necessary paperwork. I still didn’t leave home with the vehicle (for other reasons of my own). The next morning, Mr. Facen gave me a call to check on things. He assured me that everything was going to be okay. He connected me with the financing department and the rest was history. Mr. Facen was positive and never once pushy, rude, or fast talking. Instead, he was funny, patient, knowledgeable and pleasant. Take it from me, Mr. Facen was/is by far, the best and he made this exhausting journey peaceful. I left the dealership with a smile and I’m still smiling. The next day Mr. Facen called me to check on things and they are still going well. Thank you so much Mr. Facen. More
Very competent and fair considering the current environment. Dexter the salesman was extremely helpful. Very knowledgeable. Spent a long afternoon with me. environment. Dexter the salesman was extremely helpful. Very knowledgeable. Spent a long afternoon with me. More
Great experience and service. on my warranty work. Good communication and service. Thank you Amanda and service staff! on my warranty work. Good communication and service. Thank you Amanda and service staff! More
Everybody was great and very professional I found a truck that I truly wanted for my business. I can’t recommend Sam Pack Chev any higher than 5 stars. truck that I truly wanted for my business. I can’t recommend Sam Pack Chev any higher than 5 stars. More