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Five Star Chevrolet
Carrollton, TX
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,458 reviews
January 27, 2022
Loved that they got me out of there fast and in a timely matter! They beat the expected time by 25 mins matter! They beat the expected time by 25 mins More
by nathan kovalchuk
January 27, 2022
Franko, Giovanni and the entire finance team were a pleasure to work with. I've bought dozens of vehicles over the years, this was without a doubt the fastest and easiest experience I've had to date… pleasure to work with. I've bought dozens of vehicles over the years, this was without a doubt the fastest and easiest experience I've had to date… More
by m_rice76
January 27, 2022
This is the second vehicle that I have purchased from five star chevrolet, and I would go back again in a heartbeat. Customer service here is truly five stars. Lloyd had great communication from the da five star chevrolet, and I would go back again in a heartbeat. Customer service here is truly five stars. Lloyd had great communication from the day I ordered my vehicle until the day it arrived and the purchase and contracting process was a piece of cake. Thrilled with the whole team and my purchase. More
by CMartindale
January 22, 2022
Amanda always does a great job of getting my car in and out as quickly as possible. out as quickly as possible. More
by KS Jones
Employees Worked With
January 22, 2022
Lloyd was excellent!!!..He really help us get the vehicle we wanted. Best experience at a dealership ever. Thanks!! we wanted. Best experience at a dealership ever. Thanks!! More
by festes13
January 20, 2022
Excellent and fast service preformed by a courteous and knowledgeable employee, Corbin Beck. Thank you knowledgeable employee, Corbin Beck. Thank you More
by susan.beck6
January 19, 2022
Service rep, Brian, caught engine noise (idler pulley) when he brought truck from service dept. His actions led to warranty fix immediately. when he brought truck from service dept. His actions led to warranty fix immediately. More
by Big Daddy
January 17, 2022
Fast service and staff is always really nice. Follow up video of work performed on my vehicle is great! video of work performed on my vehicle is great! More
by amolina
Employees Worked With
January 17, 2022
Dexter is the most honest salesman I have ever had the pleasure of working with. He truly went above and beyond to help me purchase a truck as a retirement gift for my husband! Thank you Dexter for everyt pleasure of working with. He truly went above and beyond to help me purchase a truck as a retirement gift for my husband! Thank you Dexter for everything! More
by jamie.nowotny
January 17, 2022
This was a very pleasant experience. Jomar was very helpful and made the entire process quick and easy. helpful and made the entire process quick and easy. More
by fhuntsman
