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Five Star Chevrolet

Carrollton, TX

4.9
1,475 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,475 reviews

September 28, 2021

As a previous owner of a vehicle purchased from Five Star Ford in North Richland Hills. I was able to trade that vehicle in for an upgrade. I am so grateful for the time spent with Mr. Kellough. He approa More

by Sofskn49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Kellough
Sep 29, 2021 -

Five Star Chevrolet responded

Sofskn49, It is our pleasure to help with your automotive needs within the Sam Pack Auto Group. We are happy to welcome you to Five Star Chevrolet and we invite you to stop by any time or give us a call at 972-389-6700. Helping you with our knowledge is only a call away. Thank you, Ron Daly, Customer Relations Manager

September 25, 2021

They were very professional and friendly. They went out of there way to accommodate me. More

by Chevellecat67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2021 -

Five Star Chevrolet responded

Thank you, Chevellecat67, for sharing your Five Star Chevrolet experience. Between visits, Amanda and I remain available at 972-389-6700 to help you stay knowledgeable about your vehicle. Reach out when you have questions. We are happy to help. Take Care, Chris Selbach, Service Director

September 24, 2021

Due to the pandemic availability of parts it did take a while to complete the work. But Amanda and I communicated every week. Hi always. A loaner. And I am very satisfied More

by STL COUNTYBOYEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Five Star Chevrolet responded

Thank you for your patience during the parts shortage. We appreciate hearing you found Amanda's communication outstanding and we hope to have the chance to help you with future repair needs. Call us any time at 972-389-6700. We will do our best to serve you in a timely manner. Sincerely, Chris Selbach, Service Director

September 19, 2021

Excellent on everything from the start to end of the process was quick, I recommend More

by carlos0976
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Cecilio Santos
Sep 20, 2021 -

Five Star Chevrolet responded

Congratulations, carlos0976, on your purchase at Five Star Chevrolet. Customer care continues, so please reach Cecilio or me at 972-389-6700 to review your vehicle at any time. We are here to make your drive time enjoyable. Thank you, Ron Daly, Customer Relations Manager

September 16, 2021

Took my vehicle in to get basic maintenance done. I left with a great experience by the complete staff. Thank you! More

by Chris.selbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Galan
Sep 16, 2021 -

Five Star Chevrolet responded

Hello Chris, We appreciate hearing your Five Star Chevrolet service experience was a good one. Expect nothing less every time you visit. Whenever you need our automotive advice, please reach Manny or me at 972-389-6700. Thank you for your business and review, Ron Daly, Customer Relations Manager

September 15, 2021

As an independent insurance adjuster for State Farm, I need my truck. I experienced a problem with truck cutting off when I shift it in park. Being, that I have to travel to Louisiana to work claims I cou More

by Messiah of Adjusting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Sep 15, 2021 -

Five Star Chevrolet responded

Thank you for being a valued Five Star Chevrolet customer. Your recognition of our service team is greatly appreciated and we want to continue hearing from you at 972-389-6700. Keeping you knowledgeable and comfortable with your truck is important. Call us any time we can share our advice. Take Care, Chris Selbach, Service Director

September 13, 2021

Everytime I go here there very professional ..they even gave a video when they were done servicing my car very neat … definitely would recommend for both buying and getting your car serviced here More

by Koonce1103
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
Sep 15, 2021 -

Five Star Chevrolet responded

Koonce1103, Your loyalty to Five Star Chevrolet does not go unrecognized! Thank you for your continued business and do not hesitate to call us between visits at 972-389-6700. We want to help you continue to enjoy a safe drive. Take Care, Chris Selbach, Service Director

September 12, 2021

My process was quick and very detailed. They went over everything and genuinely cared about my happiness. They are amazing! I highly recommend Sam pack. More

by bkstuart57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough
Sep 13, 2021 -

Five Star Chevrolet responded

Bkstuart57, Your satisfaction will always be important at Five Star Chevrolet. Thanks for shopping with us and never hesitate to reach us at 972-389-6700 when you have questions about your vehicle. Stop by or give us a call! Kind Regards, Ron Daly, Customer Relations Manager

September 11, 2021

This is a great team of service providers. They’re always thorough. I’ve had several issues with my older car and they have given me great care every time I’ve been in. More

by SJane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Five Star Chevrolet responded

Thank you, SJane! We want you comfortable with our Five Star Chevrolet services. Amanda and I remain available for your vehicle concerns at 972-389-6700. Call either of us any time you need our advice. Safe travels and please stay in touch. Kind Regards, Chris Selbach, Service Director

September 11, 2021

Brian and Ryan had great customer service but unfortunately the service took a little too long, so it made my first oil change with them not so great! More

by Cyntia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Ryan
Sep 11, 2021 -

Five Star Chevrolet responded

Cyntia, Thank you for your honest feedback. Your patience was appreciated during your service visit and we hope to have the opportunity to see you again. Please ask for me directly when you set your next appointment. I will oversee your service and assure you of the timely delivery of your vehicle. Reach me any time at cselbach@sampack.com or 972-389-6700. Sincerely, Chris Selbach, Service Director

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