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Bee Hernandez
Bee Hernandez at Five Star Chevrolet
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Bee Hernandez

Cashier & Loaner Rep

Five Star Chevrolet

1700 S Interstate 35E
Carrollton, TX 75006

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rated
36 Reviews

Dealership Experience

8 yrs, 2 mos

Industry Experience

9 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

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rated

36 Reviews

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36 Reviews of Bee Hernandez

December 16, 2023

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Employee Rating

5Star Chevrolet has been our go-to dealer for at least 15+ years. Alway excellent! More

by kent_anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto, Rosa Lerma

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Dec 17, 2023

Five Star Chevrolet responded

Kent_anita, We thrive on making your car happy at Five Star Chevrolet We're always here for you - just call 972-389-6700. We love hearing from you! Thank you, Chris Selbach, Service Director

December 15, 2023

Dealership Rating
Employee Rating

Always excellent service at 5* Chevrolet, service & sales. Especially Amanda in Service and Lloyd in Sales! More

by kent_anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto, Rosa Lerma, Alan Brown, Lee Nolen, Giovanni Dichiara

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Dec 16, 2023

Five Star Chevrolet responded

Thank you, Anita, for your loyalty and support of Five Star Chevrolet. We appreciate this recognition of our staff and we look forward to hearing from you in the future at 972-389-6700. We value the opportunity to help you enjoy your vehicle. Best regards, Chris Selbach, Service Director

December 29, 2021

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Employee Rating

Brian was excellent and they took good care of me and my car. Thank you! More

by October7175
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Withem, Amanda Agosto, Pat Millard, Caleb Snellgrove

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Dec 29, 2021

Five Star Chevrolet responded

Hello October7175, Your endorsement of the Five Star Chevrolet service staff is very much appreciated. We all are focused on keeping you safe during your travels. Any time we can offer our automotive knowledge, please reach us at 972-389-6700. Thank you for being a loyal customer. Happy New Year, Chris Selbach, Service Director

December 04, 2021

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Employee Rating

Very friendly, helpful, professional and they go out of their way!!! I was very happy with my results! Ryan I’m service was amazing!! Also the tech that found the problem. Great service. I will DEFINITEL More

by Lmgorgone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto , Corbin Beck, Ryan Gutterez

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Dec 04, 2021

Lmgorgone responded

Loved the service

Dec 04, 2021

Lmgorgone responded

Service was great

Dec 04, 2021

Five Star Chevrolet responded

Thank you, Lmgorgone! We really appreciate your recognition of the Five Star Chevrolet service team. Any time we can share our vehicle advice, we are here for you. Reach us at 972-389-6700. Happy holidays and safe travels. Thanks again, Chris Selbach, Service Director

November 12, 2021

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Employee Rating

The service was great! My advisor kept me up to date on the repair status of my vehicle. They also take a video that shows the issues with your vehicle so you can see firsthand. Honesty and integrity! More

by brianwithem44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sean Johnson, Amanda Agosto, Rosa Lerma, Ian Kuhn, Jacob Sosa

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Nov 13, 2021

Five Star Chevrolet responded

Hello brianwithem44, We always appreciate hearing from our Five Star Chevrolet customers. How nice of you to include so many of our staff in your recognition. We look forward to helping you in the future. Give us a call at 972-389-6700 any time. Thank you, Chris Selbach, Service Director

October 06, 2021

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Employee Rating

Always polite. Very clean facility. Employees who pass by the waiting room generally stop to ask if you need anything. More

by Strphens1706
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto

Helpful
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Oct 07, 2021

Five Star Chevrolet responded

Thank you, Strphens1706! Efficient service is how we aim to please our Five Star Chevrolet customers. Please don't hesitate to call us at 972-389-6700. We want to keep you informed about every aspect of your vehicle. Take Care, Chris Selbach, Service Director

September 13, 2021

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Employee Rating

Everytime I go here there very professional ..they even gave a video when they were done servicing my car very neat … definitely would recommend for both buying and getting your car serviced here More

by Koonce1103
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto, Rosa Lerma , Jeff Mauldin

Helpful
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Sep 15, 2021

Five Star Chevrolet responded

Koonce1103, Your loyalty to Five Star Chevrolet does not go unrecognized! Thank you for your continued business and do not hesitate to call us between visits at 972-389-6700. We want to help you continue to enjoy a safe drive. Take Care, Chris Selbach, Service Director

August 19, 2021

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Employee Rating

Great service great teamwork and great establishment . I will always come to this location. And recommend my friends. More

by Sammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto, Rosa Lerma , Jeff Mauldin

Helpful
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Aug 19, 2021

Five Star Chevrolet responded

Thank you, Sammy, for being a loyal Five Star Chevrolet customer. Your business and recommendations are truly appreciated. We are committed to you, too! Let us know how we can help you stay safe on the roads. Call us any time at 972-389-6700. Thanks again, Chris Selbach, Service Director

Aug 19, 2021

Sammy responded

This is always a great location to be treated like family also your vehicle’s maintained top notched at every visit.

July 21, 2021

Dealership Rating
Employee Rating

Quick and friendly service but the trim on my roof doesn’t seem like it will last couldn’t fix my other issue had to order the part More

by ginamariejerome60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto, Rosa Lerma, Ian Kuhn, Jacob Sosa , Ryan Knowles, Jeff Mauldin, Karina Najera, Jonathan Torres

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Jul 22, 2021

Five Star Chevrolet responded

Hello ginamariejerome60, Your feedback is important and we appreciate your patience as we wait on the delivery of the parts needed to complete your repair. Upon your return, we will address the trim to assure you of its adherence. Please feel free to reach me directly at cselbach@sampack.com or 972-389-6700. Your complete satisfaction is my concern. Sincerely, Chris Selbach, Service Director

July 07, 2021

Dealership Rating
Employee Rating

The service was excellent! I will continue bringing my vehicle in for service. The whole service department made me feel welcomed. It’s easy to why they are so busy! More

by brianwithem44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sean Johnson, Amanda Agosto, Rosa Lerma, Alan Brown, Ian Kuhn, Jacob Sosa , Jeff Mauldin, Brian W.

Helpful
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Jul 08, 2021

Five Star Chevrolet responded

Brianwithem44, We really appreciate the chance to call you our customer. Our service team wants to continue hearing from you at 972-389-6700. Let us know when we can welcome you and your vehicle back to Five Star Chevrolet. We will look forward to serving you again. Thank you, Chris Selbach, Service Director

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