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Five Star Chevrolet
Carrollton, TX
1,573 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,573 reviews
September 06, 2025
Bryce in the Service Center is excellent. I have taken my vehicle there twice, and he has de delivered above and beyond customer service both times, taking extra time to explain what work was I have taken my vehicle there twice, and he has de delivered above and beyond customer service both times, taking extra time to explain what work was going to be done and what may need to be done in the near future. More
by aschweitzer13
Employees Worked With
Bryce Cassels
September 05, 2025
One of my best car buying experience. Fair trade in on my silverado everyone friendly. Our salesperson was professional Fair trade in on my silverado everyone friendly. Our salesperson was professional More
by Fnvasquez
September 02, 2025
Just can’t say enough about how great it was working with Lloyd, Alan and Giovanni to purchase our new-to-us Ford F150. We received nothing but five star treatment from the moment we walked in the door. W Lloyd, Alan and Giovanni to purchase our new-to-us Ford F150. We received nothing but five star treatment from the moment we walked in the door. We would highly recommend Lloyd, Alan, Giovanni and the rest of the team at 5 Star Chevrolet in Carrollton, no matter what you’re looking for, it was definitely worth the 2 hour drive for us. More
by dewoh2
September 01, 2025
From sales to financing this was the best car buying experience we've ever had! experience we've ever had! More
by Ltsharr
August 31, 2025
After coming in down on luck looking at trucks from wholesale dealers, he helped me find the one I wanted and got me set up with a test drive. Very straightforward and helpful! wholesale dealers, he helped me find the one I wanted and got me set up with a test drive. Very straightforward and helpful! More
by Preston Baker
Employees Worked With
August 29, 2025
Brian was very helpful and a good communicator. I would recommend Five Star to my friends ! I would recommend Five Star to my friends ! More
by drmeek53
Employees Worked With
August 28, 2025
Went in to Five Star Chevrolet today for an oil and filter change and they got my vehicle in quick, which was awesome. Amanda was super friendly and easy to work with, and Alex did a great job giving m filter change and they got my vehicle in quick, which was awesome. Amanda was super friendly and easy to work with, and Alex did a great job giving me the recommendations I needed for my car. Big thanks to JR, Bryce, Bryan, and Jessy too—they always keep the place welcoming and make the atmosphere great when you come in for service. Overall, really solid experience! More
by Hugo Prieto
Employees Worked With
Other Employees :
Jeff Moore, Lee Nolen, Chris Selbach
August 25, 2025
I cannot recommend Lloyd enough. I’ve never had a car salesman put as much care and effort to get me into the car I wanted. I’ve never had a car salesman put as much care and effort to get me into the car I wanted. More
by JKing
August 25, 2025
Amanda always does a great job! She got us in and out super fast and completed everything as requested. She got us in and out super fast and completed everything as requested. More
by tony
August 22, 2025
Five Star is the best. They treat you like family . The service is quick, you're not there like 3-4 hours. They work within your budget and no hidden surprises. They treat you like family . The service is quick, you're not there like 3-4 hours. They work within your budget and no hidden surprises. More
by BBoop
