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Jacob Sosa
Jacob Sosa at Five Star Chevrolet
Refer Me

Jacob Sosa

Parts Sales

Five Star Chevrolet

1700 S Interstate 35E
Carrollton, TX 75006

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12 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

10 yrs, 8 mos

Languages Spoken

English English

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rated

12 Reviews

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12 Reviews of Jacob Sosa

July 06, 2023

Dealership Rating
Employee Rating

Bryce was amazing! Communicated effectively and it was completed and washed very quickly! I applaud the whole team on making this a great visit! More

by Jdp1890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Johnson, Amanda Agosto, Alan Brown, James Cassels, Jeff Moore, Ian Kuhn, Jimmy Patel, Sam Sayan

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Jul 07, 2023

Five Star Chevrolet responded

Hello Jpg1890, How wonderful to see so many of the Five Star Chevrolet staff on your list for recognition. We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. It's customers like you who make our job truly rewarding. It will be great to hear from you in the future at 972-389-6700. Best Regards, Chris Selbach, Service Director

June 30, 2023

Dealership Rating
Employee Rating

Limpio Grande Extenso surtido de autos Personal muy amable Precios increíbles A comparación de otras agencias Muy rápido te atienden More

by Ejulio3015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Johnson, John Butler, Ron Daly, Franko Santana, Lee Nolen

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Jul 01, 2023

Five Star Chevrolet responded

Gracias por respaldar Five Star Chevrolet. Esperamos poder ayudarle a disfrutar de su vehículo. Llámenos en cualquier momento que necesite nuestro asesoramiento sobre automóviles al 972-389-6700. Saludos cordiales, Alan Brown, Gerente General

November 12, 2021

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Employee Rating

The service was great! My advisor kept me up to date on the repair status of my vehicle. They also take a video that shows the issues with your vehicle so you can see firsthand. Honesty and integrity! More

by brianwithem44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bee Hernandez, Sean Johnson, Amanda Agosto, Rosa Lerma, Ian Kuhn

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Nov 13, 2021

Five Star Chevrolet responded

Hello brianwithem44, We always appreciate hearing from our Five Star Chevrolet customers. How nice of you to include so many of our staff in your recognition. We look forward to helping you in the future. Give us a call at 972-389-6700 any time. Thank you, Chris Selbach, Service Director

July 26, 2021

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Employee Rating

Service was excellent service advisor Amanda did a good job service was fast They do excellent work on my truck I recommend Five Star Chevrolet to anybody More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Facen, Amanda Agosto, Ian Kuhn

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Jul 27, 2021

Five Star Chevrolet responded

Thank you, Angel, for choosing Five Star Chevrolet for your automotive care. Amanda and I welcome additional questions at 972-389-6700. We want you completely safe and knowledgeable about your vehicle. Please stay in touch, Chris Selbach, Service Director

July 21, 2021

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Employee Rating

Quick and friendly service but the trim on my roof doesn’t seem like it will last couldn’t fix my other issue had to order the part More

by ginamariejerome60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bee Hernandez, Amanda Agosto, Rosa Lerma, Ian Kuhn , Ryan Knowles, Jeff Mauldin, Karina Najera, Jonathan Torres

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Jul 22, 2021

Five Star Chevrolet responded

Hello ginamariejerome60, Your feedback is important and we appreciate your patience as we wait on the delivery of the parts needed to complete your repair. Upon your return, we will address the trim to assure you of its adherence. Please feel free to reach me directly at cselbach@sampack.com or 972-389-6700. Your complete satisfaction is my concern. Sincerely, Chris Selbach, Service Director

July 07, 2021

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Employee Rating

The service was excellent! I will continue bringing my vehicle in for service. The whole service department made me feel welcomed. It’s easy to why they are so busy! More

by brianwithem44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bee Hernandez, Sean Johnson, Amanda Agosto, Rosa Lerma, Alan Brown, Ian Kuhn , Jeff Mauldin, Brian W.

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Jul 08, 2021

Five Star Chevrolet responded

Brianwithem44, We really appreciate the chance to call you our customer. Our service team wants to continue hearing from you at 972-389-6700. Let us know when we can welcome you and your vehicle back to Five Star Chevrolet. We will look forward to serving you again. Thank you, Chris Selbach, Service Director

July 01, 2021

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Employee Rating

Very professional, friendly and respectful associates. Great customer service. Outstanding. More

by chenteguerrero16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramos, Rosa Lerma, Jeff Moore, Ian Kuhn , Michael Leatherwood, Jane Martinez, Gabriela Vela, Jason Volk

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Jul 02, 2021

Five Star Chevrolet responded

Chenteguerrero16, It is wonderful to see your recognition of the many Five Star Chevrolet staff. We are committed to helping with all of your vehicle needs. Let us know when we will see you again at 972-389-6700. Thank you very much for your business and recommendation. Sincerely, Ron Daly, Customer Relations Manager

June 26, 2021

Dealership Rating
Employee Rating

It's always a pleasure to bring my Truck to service at Five Star Chevy. Everyone is friendly and they take care of business. A truly Five Star Service! Thank you guys! More

by Jomaruba20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto, Rosa Lerma, Ian Kuhn , Ryan Knowles, Jeff Mauldin, Angela

Helpful
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Jun 28, 2021

Five Star Chevrolet responded

Thank you, Jomaruba20, for your commitment to Five Star Chevrolet. We value you and your business. We welcome all of your maintenance or repair questions at 972-389-6700. Our service advisors want you to have the information you need to understand and enjoy your vehicle. Take Care, Ron Daly, Customer Relations Manager

Jun 28, 2021

Five Star Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

August 08, 2020

Dealership Rating
Employee Rating

The service department has a good team. Very friendly and I was in a out for my service. The very nice lady in the service department met me at the door and I told her I had appointment at 2 o'clock to get m More

by kbozeman67
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto , Dexter Kellough

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Aug 10, 2020

Five Star Chevrolet responded

Kbozeman67, It is our pleasure to help with the care of your truck at Five Star Chevrolet. We look forward to helping with future maintenance. Please contact Amanda or me at 972-389-6700 when you have questions. We are more than happy to help. Thank you, Joe Marchbanks, Service Director

Aug 10, 2020

Five Star Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

May 27, 2020

Dealership Rating
Employee Rating

Five Star Chevrolet was very responsive to my Tahoe maintenance needs. They discovered a dangerous leak in my tire while doing my tire rotation and brought it to my attention so that I could replace th More

by evezina
Recommend Dealer
Yes

Other Employees Tagged: Herb Lockhart, Jeff Mauldin, Cecilio Santos

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May 28, 2020

Five Star Chevrolet responded

Thank you, evezina, for choosing the service team at Five Star Chevrolet for the care of your Tahoe. Our goal is to make your travel safe and comfortable. Call us any time you have vehicle concerns at 972-389-6700. We will be more than happy to keep your SUV running well. Take Care, Joe Marchbanks, Service Director

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