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Five Star Chevrolet

Carrollton, TX

4.9
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,458 reviews

May 20, 2020

Ed Osmanovic is the BEST Ed worked his tail off to try to get me into a amazing 2019 Chevy Sliverado - sadly - due to my crappy credit score - nothing Five Star could do would More

by Bubba Binks Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Osmanovic
May 21, 2020 -

Five Star Chevrolet responded

Hello Bubba, Thank you for taking the time to write about your experience with Ed and Five Star Chevrolet. We hope to have the opportunity to help you in the future. Please stay in touch with Ed or me at 972-389-6700. When the time is right, it will be great to help you own a Silverado. Best Regards, Michael Leatherwood, Customer Relations Manager

May 19, 2020

Amazing experience! We greatly appreciated working with Lloyd. Also Sales Manager James Cassles. In addition, Michael Leatherwood did a thorough job reviewing the vehicle with our family. Mr. Ramos in More

by Bjcadepeterson
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood, Tino Ramos
May 19, 2020 -

Five Star Chevrolet responded

Thank you, Bjcdepeterson, for recognizing so many staff members at Five Star Chevrolet. It is our pleasure to help a great customer like you. Please contact any one of us at 972-389-6700 when you have questions about the features or care of your new Chevy! Best Regards, Michael Leatherwood, Customer Relations Manager

May 18, 2020

I would like to thanks the to best service, mr Jeff Mauldin and Mr Humberto luna . The price is fair as well. Keep the hard work Thank you . . More

by Woin_mul
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin, Humberto Luna
May 18, 2020 -

Five Star Chevrolet responded

Hello Woin_mul, Thank you for sharing your service experience at Five Star Chevrolet. When Jeff, Humberto, or I can be of further service, please give us a call at 972-389-6700. We want you safe and your vehicle running well. Take care, Joe Marchbanks, Service Director

May 16, 2020

Jeff is always so great as well as everyone in service! Thanks for making my AC cold again! My kids really appreciate it as well! More

by renwray
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
May 18, 2020 -

Five Star Chevrolet responded

Thank you, renwray, for your loyalty to Five Star Chevrolet. Please stay in touch with Jeff, Bee, or me at 972-389-6700. We want you totally comfortable in your vehicle. Take Care, Joe Marchbanks, Service Director

May 15, 2020

My wife and I came in on May 9th looking for a truck. From the moment we got there Leo our salesman and Alan Brown were top notch. Great experience all around. They got us into a great truck which we lov More

by Txtod45
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo, Michael Leatherwood
May 15, 2020 -

Five Star Chevrolet responded

Hello Txtod45! It is great to hear you enjoyed your experience at Five Star Chevrolet. Please stay in touch at 972-389-6700. Our goal is to make owning your truck the best experience ever. Thank you for being our customer, Michael Leatherwood, Customer Relations Manager

May 14, 2020

Great customer service and Amanda my service writer communicated with me very well. The work was done in a timely manner. I will be back More

by Michael.Cantu
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Five Star Chevrolet responded

Thank you, Michael.Cantu, for taking the time to share your service experience at Five Star Chevrolet. When maintenance or care questions arise, Amanda and I are ready to help. We look forward to your call at 972-389-6700. Safe travels and thanks again, Joe Marchbanks, Service Director

May 14, 2020

Everything was great Went in for a recall, but it was Everything was great Went in for a recall, but it was much worse Jeff took care of getting the part and having in installed. The tahoe stops as it More

by paulmweideman
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
May 14, 2020 -

Five Star Chevrolet responded

Hello Paul, We are here to serve! Thank you for endorsing the service team at Five Star Chevrolet. When Jeff or I can help with the care of your Tahoe in the future, please let us know at 972-389-6700. Your driving comfort and safety are a priority. Take Care, Joe Marchbanks, Service Director

May 10, 2020

Julian was awesome to help us.The GM even came in and visited with us. I would highly recommend this dealership to anyone shopping for a vehicle! More

by Winfordduncan1950
Recommend Dealer
Yes
Employees Worked With
Julian and Mr. Brown
May 11, 2020 -

Five Star Chevrolet responded

Hello Winfordduncan1950! Your recommendation of Five Star Chevrolet is very much appreciated. Thank you for shopping with Julian and please do not hesitate to contact us at 972-389-6700. You are a valued customer! Take Care, Michael Leatherwood, Customer Relations Manager

May 10, 2020

Read about the dealership online and decided to check for myself and the experience was great, Read about the other options available and will be back .. More

by Robfoster
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
May 11, 2020 -

Five Star Chevrolet responded

Hello Robfoster! Thank you for giving the team at Five Star Chevrolet the opportunity to welcome you to our dealership. We appreciate your feedback and we look forward to helping you again. Please stay in touch at 972-389-6700. Safe travels, Michael Leatherwood, Customer Relations Manager

May 08, 2020

Ended up going elsewhere for a different Chevy Volt but not due to any fault of this team. Prompt, professional responses to all my inquiries and extremely helpful! Just found the perfect car I wanted in More

by Capt H
Recommend Dealer
Yes
Employees Worked With
Edin Moeses, Dexter Kellough
May 09, 2020 -

Five Star Chevrolet responded

Hello Capt H! Thank you for sharing your experience with Dexter and Five Star Chevrolet. We would look forward to a future opportunity to help you find a vehicle and we hope to hear from you again at 972-389-6700. Let us know if things do not work out with the Virginia deal. Best Regards, Michael Leatherwood, Customer Relations Manager

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