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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
570 Reviews

570 Reviews of Five Star Chevrolet - Service Center

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February 16, 2022

It was a pleasant experience at Five Star Chevrolet! Corbin and the whole team was very responsible, quick to answer my questions, and went above and beyond! This is my second service through Five Star More

by Kaylin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corbin Beck
Feb 16, 2022 -

Five Star Chevrolet responded

Hello Kaylin, Thank you for returning to the Five Star Chevrolet service center for the care of your Toyota. Any time Corbin or I can offer our vehicle advice, please reach us at 972-389-3600. It will be our pleasure to address your maintenance or repair questions. Safe Travels, Chris Selbach, Service Director

February 04, 2022

Great service and great customer support, We love our 5Star Chevy dealer I bought 5 Cars with them and going for my 6 Vehicle Purchase. More

by vequihua34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2022 -

Five Star Chevrolet responded

Hello vequihua34, Your loyalty and endorsement of Five Star Chevrolet are truly appreciated. Thank you for all of your purchases and service visits. We value your business and we welcome your questions at 972-389-6700. You are a VIP at our dealership! Best Regards, Ron Daly, Customer Relations Manager

February 04, 2022

The service team worked together to perform thework needed on Time and for the quoted price and gave solid suggestions too enhance the operation of the car. They also arranged prompt and pleasant trans More

by Ben.houston
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat-courtesy car driver, Ryan Gutterez
Feb 04, 2022 -

Five Star Chevrolet responded

Hello Ben, It is our pleasure to help with your vehicle care at Five Star Chevrolet. Thank you for recognizing our service team and please don't hesitate to call us again at 972-389-6700. We are here to help you fully enjoy your car. Take Care, Chris Selbach, Service Director

February 02, 2022

Amanda Yarbro was so friendly, informative, answered all my questions and was so patient with me. She's been my advisor on more than one occasion and it's nice to have continuity of care. As a woman, it's n More

by LD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Agosto
Feb 02, 2022 -

Five Star Chevrolet responded

Hello LD, Keeping our Five Star Ford Lewisville customers informed is the goal. Thanks for recognizing Amanda and Manuel, We look forward to hearing from you every time you need our advice at 972-221-2900. Best Regards, Chuck Lee, Service Director

January 29, 2022

Employees are kind and very helpful. They all seem to enjoy what they do. This all probably has to do with the way Sam Pack Chevrolet treats its employees, that makes a big difference! More

by Rick_w_lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Five Star Chevrolet responded

Hello Rick_w_lee, We do enjoy working with our Five Star Chevrolet customers. Thank you for allowing us to help you care for your vehicle. We remain available for all of your automotive questions at 972-389-6700. Best Regards, Chris Selbach, Service Director

January 27, 2022

Loved that they got me out of there fast and in a timely matter! They beat the expected time by 25 mins More

by nathan kovalchuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yulian
Jan 27, 2022 -

Five Star Chevrolet responded

Hello Nathan, We know the time without your vehicle is valuable. Expect our best efforts every time you visit Five Star Chevrolet. Reach Amanda or me when questions arise at 972-389-6700. We are here to help you fully enjoy your ride. Thank you, Chris Selbach, Service Director

January 22, 2022

Amanda always does a great job of getting my car in and out as quickly as possible. More

by KS Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Five Star Chevrolet responded

Thank you, KS, for taking the time to recognize Amanda and the Five Star Chevrolet service team. We will continue to do our best to provide timely service when you visit again. Let us know when you need our vehicle advice at 972-389-67000. We will be ready to assist you. Best Regards, Chris Selbach, Service Director

January 20, 2022

Excellent and fast service preformed by a courteous and knowledgeable employee, Corbin Beck. Thank you More

by susan.beck6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corbin Beck
Jan 21, 2022 -

Five Star Chevrolet responded

Thank you, Susan, for taking a moment to rate your Five Star Chevrolet service visit. Keeping our customers knowledgeable about their vehicles is important. So, don't hesitate to reach Corbin or me at 972-389-6700. We are here to serve. Best Regards, Chris Selbach, Service Director

January 19, 2022

Service rep, Brian, caught engine noise (idler pulley) when he brought truck from service dept. His actions led to warranty fix immediately. More

by Big Daddy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Sangiovanni
Jan 20, 2022 -

Five Star Chevrolet responded

Hello Big Daddy, Sending you home in a fully repaired truck will always be the focus at Five Star Chevrolet. Thanks for recognizing Brian and Leo. We are here at 972-389-6700 whenever you need us. Best Regards, Chris Selbach, Service Director

January 17, 2022

Fast service and staff is always really nice. Follow up video of work performed on my vehicle is great! More

by amolina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Five Star Chevrolet responded

Hello amolina, It is great to know you find our Five Star Chevrolet service processes helpful. Please stay in touch with Amanda or me at 972-389-6700. We want to help with all of your vehicle concerns. Thank you, Chris Selbach, Service Director

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