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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
578 Reviews

578 Reviews of Five Star Chevrolet - Service Center

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March 19, 2022

Great service each time. I just wish they knew who prepaid for oil changes up front. They try to change me each time. Due to the advisor can't tell in the systems they use. More

by Ty W.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

Five Star Chevrolet responded

Hello Ty, Thank you for your candid feedback. We appreciate your comments as they do bring issues as you mentioned to our attention. We hope to welcome you back to Five Star Chevrolet with more efficiency. Please reach Amanda and our techs at 972-389-6700. Sincerely, Chris Selbach, Service Director

March 14, 2022

Amanda was really helpful. She answered all of my questions and never made me feel like I was a bother. More

by ssbutterfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Five Star Chevrolet responded

Hello ssbutterfield, Thank you for choosing Five Star Chevrolet for the care of your vehicle. Amanda is a wealth of information and continues to be available for your questions at 972-389-6700. We want to help in every possible way. Best Regards, Chris Selbach, Service Director

March 11, 2022

This was my initial service visit at this dealership. Amanda was my service adviser. The work was done quickly while I waited. And my car looked great after the wash. More

by Reviewer87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Five Star Chevrolet responded

Welcome to the Five Star Chevrolet service department, Reviewer87. Your complete satisfaction is always a priority. Between visits, Amanda and our techs are available for your questions at 972-389-6700. Thank you for your review and please stay in touch. Best Regards, Chris Selbach, Service Director

March 10, 2022

I can’t say enough good things about Amanda Yoder in service. Absolutely top notch communication, honesty and transparency. What a great store. More

by ErikRadle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Five Star Chevrolet responded

Thank you, ErikRadle, for taking the time to recognize Amanda and the Five Star Chevrolet service center. Keeping you knowledgeable about your vehicle is important to us. Call us any time at 972-389-6700. We want to help with all of your automotive needs. Best Regards, Alan Brown, General Manager

March 08, 2022

Great communication, great customer service, in and out in good time and lobby was nice and clean. More

by Cyntia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Cyntia responded

I will be back in 6 months. Thank you.

Mar 09, 2022 -

Five Star Chevrolet responded

Hello Cyntia, We look forward to seeing you again at Five Star Chevrolet. Until then, don't hesitate to contact Amanda and our service staff at 972-389-6700. We are here to answer all of your vehicle concerns. Thank you, Chris Selbach, Service Director

March 01, 2022

Great experience and service. on my warranty work. Good communication and service. Thank you Amanda and service staff! More

by Rhawkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Rhawkins responded

Amanda my service rep was prompt and communicative!

Mar 01, 2022 -

Five Star Chevrolet responded

Hello Rhawkins, We hope to see you again at Five Star Chevrolet when you have future warranty or maintenance needs. Continue to reach Amanda and our service staff at 972-389-6700. Helping you enjoy your vehicle is our concern. Thank you, Chris Selbach, Service Director

February 20, 2022

They were very helpful with everything. They also helped me with my GM rewards points. Got my jumper box I wanted. More

by ddarnell05311961@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corbin Beck
Feb 20, 2022 -

Five Star Chevrolet responded

Hello ddarnell05311961, Helping you is what were are here to do at Five Star Chevrolet. Any time Corbin or I can be of assistance, reach either of us at 972-389-6700. Thank you for rating your experience and please stay in touch. Best Regards, Chris Selbach, Service Director

February 17, 2022

Manny was phenomenal. He kept me updated throughout the process. I will definitely recommend y'all to my friends and family just because of his professionalism and the out More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Galan
Feb 17, 2022 -

Five Star Chevrolet responded

Hello Carlos, Thank you for recommending Manny and the Five Star Chevrolet service department. We want you comfortable in your vehicle. Call us any time at 972-389-6700. Let us know how we can be of help. Take Care, Chris Selbach, Service Director

February 16, 2022

It was a pleasant experience at Five Star Chevrolet! Corbin and the whole team was very responsible, quick to answer my questions, and went above and beyond! This is my second service through Five Star More

by Kaylin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corbin Beck
Feb 16, 2022 -

Five Star Chevrolet responded

Hello Kaylin, Thank you for returning to the Five Star Chevrolet service center for the care of your Toyota. Any time Corbin or I can offer our vehicle advice, please reach us at 972-389-3600. It will be our pleasure to address your maintenance or repair questions. Safe Travels, Chris Selbach, Service Director

February 04, 2022

Great service and great customer support, We love our 5Star Chevy dealer I bought 5 Cars with them and going for my 6 Vehicle Purchase. More

by vequihua34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2022 -

Five Star Chevrolet responded

Hello vequihua34, Your loyalty and endorsement of Five Star Chevrolet are truly appreciated. Thank you for all of your purchases and service visits. We value your business and we welcome your questions at 972-389-6700. You are a VIP at our dealership! Best Regards, Ron Daly, Customer Relations Manager

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